Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!

Customer-focused and very helpful staff. Well-displayed product line with competitive pricing…read more Definitely visit this location if you're doing a remodel.

We were on the hunt for slabs for our kitchen. We had already visited all the stores we could…read morepossibly find and couldn't really find anything we were comfortable with in terms of price and quality. In this quest we ended up at a kitchen design store mistaking it for a slab center and the owner there gave us a sheet with some slab centers he recommended. To our surprise we realized we had visited all of them except dal tile and decided to visit them. Service is apathetic and they refused to allow kids into the slab area, I understand safety concerns but we were forced to go in one at a time so that the other took care of kids outside. Even with the kids in the waiting area they were looked at constantly with frowns so we just took them out. Customer service aside this place had what we were looking for at prices I couldn't believe. TAJ mahal quartzite which runs in the upwards of atleast $40 per sqft was less than $25 per sqft. And they also had plenty of quartz options in non white colors. After some research we learnt that dal tile is a manufacturer and all the other stores we were visiting also had dal tile offerings at higher prices. They ran out of TAJ mahal quartzite we were eyeing for our kitchen island but got several more within a few days. And unlike other stores the customer cannot pay directly or purchase the slabs directly. So we had to make several visits with our stone guy to make him purchase the slabs and the coordination was a pain. Also the contractor discount is apparently only offered to the contractor and not to the customer, it's apparently upto the contractor if he wants to share that discount with us even if we were the ones making him purchase the slab for us. Anyway, all this aside we got the slabs we were looking for at this place.

This place is the best. I remodeled 6 years ago and they were so helpful. Today Georgia!!! I needed…read morea match for a broken paver and.. Done! Her help made my day. Saved me a lot of time!

Price for materials is reasonable. This is my go to place when it comes to landscaping materialsread more

Absolutely wonderful experience at SiteOne Landscaping Supply recently. I was looking for grit to…read moreadd to my succulent/cactus soil and heard good things about Turface, a brand of calcined clay that's used primarily for baseball infields. Google gave me helpful advice, unfortunately, none of the sporting good stores it recommended carried it. However, it did tell me that SiteOne had it. I drove around the "block" 3 times and finally pulled over to call them. The phone was answered promptly and I got excellent directions from the gentleman who answered the phone. Turns out I was parked literally in front of their yard. There is also a sign on the building with their name which I did not notice until after I was given directions. Note: they are *behind* the Taco Bell/Chevron station on Oakland Road. I did have to wait a little bit for someone to help me, but they acknowledged my presence when I walked in, even though they were with a customer. Also, no one offered to help me get the 50-lb bag from the shelves or load it into my car. However, in fairness I did not ask for help and if offered, likely would have refused assistance. However, these two teensy things didn't detract from my overall impression or experience and I'd shop at SiteOne in the future.

Service and delivery was fine. Bought a huge bag of gravel and they said the bag was returnable on…read moredeposit. When I brought it back they said it wasn't. Stern no nonsense Lady came out and made it clear they wouldn't give me my deposit back. Both me and my son clearly remember them saying it was returnable. Brings a 4 star down to 2 stars. Try being nicer next time!

Been here multiple times to look at windows, patio doors, and decking. Always professional and…read morecourteous and good knowledge of products since they've been around for decades. Ordered Fiberon Prairie Wheat decking after seeing the sample setup here, and very happy with it. Convention location off of San Antonio in Mountain View, easy and plentiful parking.

I bought several Anderson patio doors from Bruce Bauer. The screen door on one of them was chipped…read moreand they were supposed to replace it under the warranty. This was several years ago. Since then, I've visited and emailed them at least 20 times and they either don't respond or say they're waiting for a response from Anderson. Now they've just ghosted me. I can't decide whether to continue to press them, forget the whole thing or take them to small claims court. In any case, I'd advise you to buy your windows and doors from another supplier.

This place is eh. We came here mostly because it's close to home and we were just browsing. We've…read moreworked with other cabinet shops in the area and the experience has been better. Pros: Sales people were pretty friendly and patient with our many questions. We worked with Chloe who was great about helping us figure out what would fit with our kitchen configuration. They are happy to set you up with a visual of what your kitchen looks like with the selections, if you have plans that have dimensions. Obviously the more info you have the more clear of an idea they can give you on what your choices will look like, in context. Cons: Not the most options (i.e. for wraparound kitchen island attached to counter, they only had 8 foot option. Other store I went to had both 9 (as listed in our plans) and 8). Cabinet quality doesn't look the greatest. I never purchased here because I wasn't sold on their durability and some of the cabinet faces look chintzy. Price isn't the greatest for the value, but this is my personal opinion based on our visits and quotes with other similar price-point places in Burlingame and Bayview.

Was referred by friend to George. Very nice customer service and professional, knowledgeable in…read morekitchen and cabinets. Gave me great advice on my kitchen lay out plans :) I would definitely recommend this new location.

Monica, Jorge and Georgina provided excellent customer service with a difficult order due to the…read morevendor. If not for their kindness and tenacious ability to get the product shipped due to the vendors long delay , I would have been pulling my hair out!! I will be a repeat customer and highly recommend.

Okay take my review with a grain of salt because out interactions with the folks there was a phone…read morecall to ask if they had Belgard pavers on display. Past that point, we had no interaction with the folks there. But! I did like that I didn't have to talk to anyone and we took our time looking at the different style pavers without any distraction. I'm not sure if there was more stuff inside, but we got what we needed. I did appreciate all the outside pavers were outside and some of them were laid out on the floor. They had a variety of Belgard pavers in the different styles so that we could figure out the sizing and which patterns we'd like. I wish they labeled the bordering tile color cause that would've been helpful. Since it's really hard to find a large display, I'm so happy this place had it because we'd be lost and seeing pavers in person is more helpful than just staring at pictures online.

I recently purchased two complete Grohe shower sets from Gooder's Supply. In hindsight, I should…read morehave done more research beforehand--these ended up costing more than three times the price of similar options at Costco, where the products are actually Hansgrohe, which is generally considered a higher-end line. That said, I understand this may not be specific to Gooder's Supply, as their pricing seems consistent with standard retail pricing across authorized dealers. The more frustrating issue, however, was the lack of service after the purchase. Once the payment was made, it became very difficult to get any follow-up support. I had a few questions about the products, but unfortunately received no response at all from the sales who sold me the products. Overall, the post-purchase customer service experience was disappointing.

Avoid Gooder at all costs - completely unprofessional design service and zero accountability…read more We paid Gooder for their full-service cabinet design, trusting them to deliver a professional, detail-oriented result. We specifically provided the exact model of our drawer-style microwave early in the design process. What we weren't told--and what any competent designer should have known--is that this microwave can be installed in two ways: 1. Standard installation, where the microwave protrudes past the cabinet face, and 2. Flush mount installation, where it sits seamlessly within the cabinet frame. Gooder never informed us of this critical difference. Their in-store displays were all flush-mounted. The manufacturer's website images also showcase flush installations. Naturally, we assumed that was what we'd get. But when the cabinets arrived and we attempted installation, we realized the microwave could not be flush-mounted with the cabinets as designed. The result? * The microwave juts out awkwardly. * There is a visible gap so large we can literally stick a finger through it. * The aesthetics are terrible, and functionally it also affects the drawer cabinet below. When we contacted Gooder, they took zero responsibility. Their excuse? "You didn't specifically request a flush install." That's unacceptable. We're paying for a design service precisely because we expect the designer to flag critical compatibility details--not for us to study every product image and anticipate these issues ourselves. Even more frustrating, I proactively suggested reasonable fixes--such as modifying the cabinet slightly or adding a trim frame--to salvage the situation. Their response? "Oh, we can't do that." Days later, their so-called "solution" was to send us bigger hinges. Seriously? How would that solve the protruding microwave? What about the drawer underneath? What about the giant gap? It was a completely useless suggestion, showing they had no intention of helping us find a real fix. Summary: * Poor communication * Lack of design expertise * No attention to product compatibility * No ownership when problems arise * Pathetic, non-solutions offered after the fact Gooder was happy to take our money but disappeared the moment an issue came up. This experience was deeply disappointing and incredibly frustrating. Do not waste your time or money here. Go with a company that actually stands behind their service and takes pride in doing things right.