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Rockford, IL

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Target

2.9 (25 reviews)
Open • 8:00 am - 10:00 pm

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Mitch J.

Last review still stands, but they need to be more clear on their in-store promotions. Had a promotion going that if you bought $100 worth of baby stuff you would get a $20 gift card back (see pic). I bought enough things to hit the price mark, but some of the stuff was excluded from that promotion (the wipes to the right on the pic but not to the left), which was never communicated on the sign that I can see. So I had to return everything and then rebuy it all which was inconvenient.

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Carl F.

Like any hot-blooded American women, I love me some Target and frequent MANY (in caps) of there locations, sometimes multiple Targets in a single day. So I'm a pretty decent judge of what makes a good Target and which Targets are (dare I say) lesser... because it's a known fact among Target experts not unlike myself that not all Targets are created equal. This Target, with it's crazy store layout, is a very solid 3-stars and I feel it necessary to mention to that this store had to have been operating at max capacity on our mid-December Saturday romp. I feel like it was one shopping basket away from having the fire department called in to shut the operation down... but I guess that's good for business. Not so good for me, who was here on strictly emergency business trying to do the ole 'get-in-get-out' as quickly as possible, with my boo who, like most hot-blooded American men, hates Target with the passion and fire of a thousand burning suns. BUT, let the record show that while I got in and went straight for my emergency item (black, thermal tights) and got in line, that HE was the one still roaming the store and waffling over the better type of eggnog to purchase... which sort of stressed me out bc I was waiting on him in line with the register quickly approaching, not knowing where the heck he was or if he'd gone postal on someone elsewhere in the store but then he popped out of nowhere running full speed with a big smile on his face and a liter-sized carton of organic egg nog held high above his head signaling me to let the cashier know we had just one more item. It was a moment I'll forever cherish and never forget because it's the only time I've ever not seen him with a murderous fire in eyes while inside a Target. This Target also seemed to be stocked to the brim with merch. It made it difficult to get about the store, especially on top of how busy it already was, but a Target being ultra stocked before the holidays isn't a bad thing. Lord knows the Targets by where I live are god-awful at keeping ish stocked. For the crazy Venture-style set up and the beyond dangerous parking lot with possibly the highest number of absolutely terrible drivers I've ever encountered in one area, I could go a 3-star, but not one, but two people let me cut in line in front of them (and the lines where CRAZY wrap around the store long at every register) when they saw I only had one item (that actually ended up being 2 after the eggnog debacle) and they had full carts of holiday items... so that definitely bumps them up a star for the saintly and otherwise unheard of holiday shopper etiquette.

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7 years ago

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2 months ago

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2 months ago

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5 months ago

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2 years ago

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4 years ago

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1 year ago

Overpriced and rude and incompetent managers who aren't qualified greet people at Wal-Mart. Some pretty rookie mistakes in customer service

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2 years ago

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4 years ago

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13 years ago

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7 years ago

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4 years ago

Isabel took time out of her day to help me out lift weights into my cart. Greatly appreciate it

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4 years ago

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7 years ago

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12 years ago

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10 years ago

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Bob's Discount Furniture and Mattress Store

Bob's Discount Furniture and Mattress Store

1.7(19 reviews)
0.4 mi
Offers payment plans
Established in 1991

I wish I had better to say about my shopping experience…read more... It began with the salesperson giving me a very incorrect delivery time and took 10 weeks for delivery. Since they do not do removal I had thrown my old furniture to the curb the night before. When furniture arrived the next day, both couch and loveseat had defects. The center console top on the loveseat was completely crooked and would not close. The couch had an end cap falling off and they tried to ignore they even saw it while installing. If they would have said "There is damage and we need to fix or replace it" as they were setting it up, I would not have needed to return it. The installers tried to ignore it was a problem and get out the door before I could even see it... I have lost 10 weeks, trust in Bobs, and my original furniture, but now have an order from Ashley Furniture and maybe soon I can finally throw out the folding chairs in my living room... Thanks Bob

Just filed complaint with BBB. Bought furniture delivered in Feb 2026. Not out together correctly…read morebecause was broken to start. Said they replace. June 13th delivery came to exchange. They threw new furnture out back truck onto pavement in street. Cut cloth on new furniture with bix cutter! Broke my vent cover. Left my home in disarray! Had miss work for this! Reschedule another delivery for today. Received call 2 hours before delivery tell me same unprofessional men coming to my home. Want to reschedule again 3rd time for me to miss work. Never paid for damages from. June 13th. Told via text I should pay for the damages! Said they credit my account - lie! Told me i had deal with credit company if i rerurn all together! Bobs already been paid! Ive paid credit company $725 already! Lie after lie after lie! I have video of June 13th! I am in disbelief of the games ansld run around ive recieved! Never ever do business here! Im going end up in court over this becauae i will not pay for broken furniture and continue to miss work! ​​

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Bob's Discount Furniture and Mattress Store
Bob's Discount Furniture and Mattress Store
Bob's Discount Furniture and Mattress Store

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Ashley Store

Ashley Store

1.7(58 reviews)
0.6 mi
•$$

I am giving Tess, manager at the Rockford, IL store 5-stars for her prompt replies to my email and…read moreprofessionalism. I did not have a good experience with my online purchase and continued promise of delivery that never happened. When I tried numerous times to contact Ashley for an update and/or to speak to someone, it only led to lengthy calls of listening to a recorded message to then be disconnected. I reached out to Tess at the Rockford, IL location and she responded immediately and kept me in the loop to my refund. I was not satisfied with the online ordering system at Ashley but Tess was undeniably professional and courteous. Ashley Furniture needs more employees like Tess...maybe they would sell more furniture. Thank you very much Tess!

Extremely poor service. I ordered a bed set: mattress and box springs. On the delivery day the…read moremattress arrived without box springs. The delivery team said the store ticket indicated mattress only and that I was going to Stevens Point, Wisconsin (I live in Rockford) to pick up the box springs myself. They called the store for assistance and got nowhere. The "Customer Care" rep was going to call in a few minutes to correct the order. After several weeks, I still have heard from no one from the store. I called the Sales Agent that day who sold me the set. Her response was "It's my day off", I took it upon myself to make contact with the Regional Warehouse Operations Manager, who was most helpful. He and I worked on the issue for several hours and developed a plan for me to receive the box springs in two days. The Delivery Team members were excellent. The Rockford Store Team very poor.

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Ashley Store
Ashley Store
Ashley Store

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Target - deptstores - Updated November 2026

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