I'm not going to talk really bad about Eye Center, but I am also not going to say I got the best…read morecare either. I have been wearing eyeglasses/Contacts for decades now. My old Eye Doctor back in my hometown only had 1 person working in the office. It always seemed that I was in and out quickly. There are 3 providers that I know of here. I lost count of the number of people working in this business, this just needlessly drives up the cost of care in my opinion. My primary issue is I was careless and let the provider prescribe a contact lens that did not work correctly. I made contact and was told they would order a trial lens and call me back for another fitting That was months ago and I still have not heard back. I'm not going back, and it's a shame because this clinic is almost within walking distance from my home.

Entire staff is very professional, prompt and friendly. Highly recommend Dr Schultz and his team.read more

Dr. Gaga is fabulous. Thorough and great at advice when choosing frames. Highly recommend this…read morepractice! Wonderful staff too!!

Amazing Dr. and staff. My glasses got banged up on a fall and they fixed them up for me and I…read moredidn't even purchase them there. I did get eye exam there and glasses and contacts. They also recycle the contact lenses containers which I think is great. The staff is professional and friendly.

This doctor is billing health insurance before billing vision insurance. Furthermore he is falsely…read morefabricating "medical" concerns that simply don't exist and not informing patients of such until they get a big bill from him and their medical insurance company when the patient has vision insurance that would pay for the exam. BEWARE THIS IS ILLEGAL. I am reporting to the State of Virginia and patients must pay attention as they could be found culpable if not reported. Greed has overtaken this practice. When I asked that he call me and left messages with his staff to discuss, he has refused and not responded. Too bad

Dr Barley office is amazing. I went there for a routine exam and I wish I had found him sooner…read more It's been years since I had an eye exam. The main reason why I was hesitant because of a bad experience with another office. Dr Barley was very informative throughout the exam. He had told me my sight was getting better then worse which I had originally thought. During the exam he had showed me what I was wearing compared to what I needed which was a big difference. I would highly recommend this office. The whole staff is friendly.

I was given a new prescription. When I had it filled, my optician commented on what a drastic…read morechange from last time. The minute I put the new glasses on, my eyes felt funny and vision slightly blurred. When I asked for a re-check, it was confirmed that I had been given the wrong prescription and they gave me another one. This time the optician's comment was "This has somebody else's name on it!" I hadn't even noticed that my name was not on the top line! He called the office and they faxed the CORRECT prescription. No one ever reached out to me or offered apologies. The medical staff are fine, but the factory-like atmosphere and indifference to patients has me searching for a new ophthalmologist.

First off, I do like all of the Doctor's I've seen at Cullom & Farah. I had laser cataract surgery…read moreperformed by Dr. Farah and it was good. The reason for the poor review goes against the Riverside Hospital where the surgery was performed. During preparation for the surgery, the nurses and aides at the Riverside Hospital push you to get a "little" anesthesia for the surgery to ensure that you're comfortable during the procedure. Now, NO ONE from Cullom & Farah's office talked about anesthesia during the surgery and the need for it, but I thought - hey this is the same stuff you get at a Dentist's office so what's the big deal! Months later, after all the bills were paid by my insurance, I was hit by an additional $1,500 bill by Riverside Hospital! Surely, the staff at Collum and Farah should have been aware of what Riverside Hospital was doing and discussed the need or lack of anesthesia before I had the surgeries!

My family referred me to Dr. Ambrose having followed her to Williamsburg. We just moved from out…read moreof state. To say I was impressed with Dr Ambrose, the front desk folks, technicians and optical woman is an understatement. Everyone was professional, friendly and knowledgeable. Dr Ambrose showed me and taught me things no other doctor had in the past. The eye test for prescription was done by her. What a difference than what I was used to. She took time, answered questions and explained various pertinent information about the eyes. She also has a sincere, warm hearted and enthusiastic personality. Thank you Dr. Ambrose and Williamsburg Eye Care staff.

They will not provide your pupillary distance measurement for your prescription. Although not…read morerequired by Virginia law, when I pay for a service or personal information about myself then I should be able to have access to it. I hope their "policy" of not providing it is worth it. My family is finding a different optometrist.

Very nice people working in their optical! One of the…read morenosepieces on my glasses fell off and I really needed to get another nosepiece put on right away. I stopped in at this new place (just opened in Dec 2015, they said) and the young lady put a whole new pair of nosepieces on that were even better than the ones that were on there. She said there was NO CHARGE for that - and that they always do FREE adjustments and repairs there - even thought I hadn't gotten my glasses from there. You gotta love that! Plus they had a TON of frames in their shop....you should check it out - they're right near Menchie's yogurt and Petco...

If you need glasses this is the place to go. The prices are reasonable and the customer service is…read moreSUPERB! The staff is friendly and very knowledgeable. You will not feel hassled or hustled into something that you don't really need.

I came here last month because I needed to get my eyes examined to see if I needed new…read moreprescriptions. I found this place by reaching out to my insurance company and this was an in-network provider and very close to my job. Although it was very last minute I called them up to schedule an eye exam and they was able to squeeze me in for the following day in the afternoon. Every other place I tried to check were saying they were booked until next month due to kids going back to school. I came for my appointment and browsed around for frames as I waited. An associate came walked up to me to see if I needed any assistance and she directed me to the styles that I was interested in. The set up on the wall was somewhat confusing for me because the men and women frames were all mixed in together so I had ask periodically if the frames that I chose were for men. After waiting about 15 minutes I was called to the room in the back where there were a whole heap of eye machines. I swear every time I go get an exam there's some new machine. All I was expecting was the air puffer one that always catches me off guard even when they count down to the puff. I rested my chin on one machine which allowed her to look thru the back of my eyes.. I didn't even know that was a thing. She asked me if I wanted to have pictures of my eyes taken which would allow her to see deep into it and would be able to tell if there were any issues going on in there and I agreed to have that done. My eyes needed to be dilated first to have a good picture taken so she put some drops in my eyes and waited about 15 minutes to have them fully dilated. I did the "This one or this one" exam (I don't know what it's called lol) and discovered my vision is getting a bit worse so I needed a stronger prescription. Time to check out, I found glasses that I wanted and I told the lady at the desk I wanted the glare protection on my glasses. I normally get transitions but I decided against it this time. She measured the distance of my pupils with this eye machine. I paid for my glasses and went on with my day, dilated pupils and all.. I was provided some solar eclipse looking eye protectors though. I was told my glasses would be there in 2 weeks and they were there in like 1 week! I picked them up when I got my text message notification and they were perfect. It game with a little bag with the case, eye glass cleaner and I prescription card. I really enjoyed the whole experience here.

The people doing the eye exams were friendly and competent. When I went to check out, however, I…read morehad to wait because one woman was checking out people as well as helping people with new glasses. That's ridiculous! There are three people working in the front and only one can fit glasses and check people out.???

I got these sweet Gucci glasses from Advanced Vision Institute, Ms. Kim hooked me up with these…read moresick glasses. Professional staff at its best. If you are in the area, you should get your glasses from the AVI crew!

Have tried numerous times to schedule an appointment. Called, but get no answer. Tried their…read more"Schedule an appointment" on their website, no response. While I understand we are in the middle of a pandemic, that's a poor excuse for NO CUSTOMER SERVICE!! I mean if their closed, then put that on the answering system.