I had my first appt with Dr Ballin several weeks ago. I remember thinking at the time that I had…read morefound a great doctor. I am over 70 yo and have multiple issues with my vision, including 2 recent eye surgeries. Dr Ballin spent 45 minutes carefully testing all aspects of my vision. My new glasses are without a doubt the best new prescription I have ever experienced. I now recommend Dr Ballin to all friends and family. He is The Best.

I waited a little for my appointment but it's worth the wait. He is really friendly and…read moreprofessional, the receptionist too! I found him back in 2013 and I still keep coming back. Espere poquito para la cita, pero el el muy eficiente y amable. Lo recomiendo mucho.

Dr. Hong is stellar she took the time to understand me and my needs. The registration staff were…read morevery kind and courteous. The office is immaculate and it didn't feel like a factory collecting copays. They actually asked for my copay at the end of my visit. Overall it was an extremely pleasant visit for my prescription. On par with my previous optometrist - Insight Vision Center Costa Mesa. - Shout out Dr. schramm! I do recommend! Thank you Dr. Hong for your care.

Beautiful inside. Best customer service I've ever experienced when getting glasses and technician…read moreeven gave me two tips I never knew about proper fitting for me. Clean and modern environment.

I went by today on Friday 03/27/26 and it appeared to all meat and fish has their expiration date…read morefor tomorrow 03/28/26 also sushi...I guess that Friday is a bad day. Then looking for oil and they were moved to the opposite side that I never see them there since I started shopping in the 1990. It appeared that they are having less and less cashier and as today, no-one to get a box and put the stuff in it...now you have to do it yourself, get the box, and move all the stuff yourself. Now is the time to take couple years out of Costco...and use local outlet instead.

My mom wanted some soup that a neighbor gave her. It was the best soup ever!! And so I told her…read moreonly Costco sold it. Not only did we get prime Parking. But the soup was on sale. Perfect day. Mahalo and thanks. From both of us.

You get what you ask for. I've been wearing classes all my life and therefore I ask lots of…read morequestions and when I pick up my glasses, I don't just pick them up, I have them put them on me and adjust them. Needless to say I needed to go back as I wasn't satisfied for several reasons with the glasses I chose. Jennifer worked with me very closely, taking the time to figure out why I didn't like the glasses and what wasn't working so that she could satisfy me. She answered all the questions I had and helped me find the right frames that would work with my prescription. I was extremely satisfied, but again I think it's important to ask questions and ask for help.

I deiced to try a new place and went in for a quote & they have me one price decided to make the…read moreappointment then I ended up having to pay way more then they originally told me. I had also asked the estimated wait for the trial contacts and they had told me 2-3 weeks which was fine it has been a month now since I have been waiting for them and I decided to call to see when they would come in and now it is resulting that they said 4-8 weeks which was never mentioned. Terrible service DO NOT RECOMMEND!

If I could put 0 stars I would , I've been going to Fimbres for years but stopped in my teenage…read moreyears but but my last visit was not even a month ago and it will be the last . I had to pay a trial for my eye contact lenses even though I said I didn't want/need it but after paying I still had to hear that I would need to wait 5-6 weeks , after those 6 weeks I came back tried them and realized I needed more augmentation in one lense and he said he would change it ; we agreed in the change and had to wait another 2 weeks but the worse part was after it got delivered I opened them to see it's a whole other complete different number , literally opened them on Friday evening and had to wait til Monday just to hear I had to wait one week .. and when the week passed and received nothing I obviously called and they said it would arrive in another week . Fucking unbelievable, don't waste your time and money here go somewhere else literally anywhere else And they also need new staff the girls in the front are so rude wow makes no sense on why they would hire someone as unprofessional and rude as them .

This was the worst experience I've ever had in healthcare and customer service:…read more Edmundo C. Fimbres' demeanor towards me was extremely hostile, apathetic, and negligent (Completely unprovoked and immediate): (1) He rushed me through my eye exam - invading my personal space and yelling at me to hurry up (2) He intentionally gave me an incorrect, lower prescription for my glasses - stating "that I should wear these to prevent eye strain" (3) He laughed at me and rushed me out of his office when I expressed my concerns I filed a complaint with the California Board of Optometry, Central California Alliance, and VSP for medical malpractice: https://www.optometry.ca.gov/formspubs/complaint.pdf https://thealliance.health/for-members/member-services/file-a-grievance/ https://www.vsp.com/contact-us/grievance Please avoid this place - this is a no brainer guys. I'm seeing similar reviews and this type of behavior needs to be reported so that he doesn't do this to other patients - especially children.

Dr Nakijima is so careful and attentive; she asks questions and really seeks the best prescription…read morepossible. She really seems to live what she does.

I am so sick and effing tired of unethical pieces of crap that fraud the business reviews on…read moreGoogle. This shitty clinic reviews show 5 stars on google! I saw the DEI hire Dr. Shi for a nevus in my right eye. They took photos but when Dr. Shi looked at the photos my nevus was not entirely visible. Dr. Shi stated my nevus looked "fine". I asked her in her years of medical schooling did they teach that the ENTIRE nevus should be visible so that you can properly look at the margins and shape. I asked her that and she stuttered and said we can take new photos. Pathetic, so sick and tired of horrible service in the USA.

Lack of communication by any company will undoubtedly lose consumers; however, a rude and…read moreunapologetic tone for my hour and a half of time in going and returning cannot be repaid. My appointment was scheduled over two months in advance. When they called a few days prior, I verified everything necessary before I attended the appointment, to ensure I wouldn't waste my valuable time. Nevertheless, I took an Uber to my appointment, which caused issue in locating it, as the company name isn't apparent outside. So walking up and downstairs to locate it, after the car dropped me at the wrong address in the first place, I found them. Inside, after surrrendering my insurance cards, I was informed by an overseer that additional monies were necessary for the appointment. There was no offer to bill me, reschedule, or even investigate what happened. Whatever "training" they do or don't have, obviously is void of customer service.

We're not a patient of this office but Boy! Were they a lifesaver…read more We were visiting Monterey for family vacation when my daughter forgot her orthoK hard lens plunger remover. I knew none of the cvs and walgreen would carry something like this in store since it's pretty niche, so we called this office since it was closest to the embassy suite we are staying at. I was thinking, maybe they would not have it however, to our surprise, they had it in stock. Called in advance, and the ladies at the front desk was super helpful. They were very professional and very helpful. I would totally recommend this office.