They were very helpful and professional. They listened and I will go back. They were highly…read morerecommended by friends.

I've been going to Ogden Vision with Dr. Dygert for years. I don't have any complaints about Dr…read moreDygert himself (I didn't get to even see him today), but his current front office staff, specifically Julie, are terrible. When I went to check-in they had some questions about insurance. Our insurance had changed but we checked before scheduling to make sure they were in network. We have 2 versions of insurance, one that covers exams & one that covers lenses & contacts. They knew it had changed but didn't request anything before to get it cleared up and then while trying to answer questions with my wife on the phone looking it up, Julie cut me off multiple times & seemed like she didn't want to do anything but prove my insurance wasn't good. The last thing I was told by her was "they would bill it to my insurance but I know they won't cover it so they will send us the bill after." Since it seemed like she really didn't want my business I just decided to leave. Both my daughter & I have been going there but we won't anymore. It's too bad because Dr. Dygart is awesome but I have never dealt with someone so condescending or treated so poorly. Even better, after leaving we called our insurance & they confirmed it was fully covered.

I asked for UV/blue light protection and I did not get the protection even though I paid for it.read more

I called them to see if they could take my insurance and they put me on hold and left me. I will…read moreget my glasses somewhere else

I came to try this place after I lost my doctor who moved away. I lost my glasses so there was no…read moreeyeglasses for this place to use as an estimation. The nurse assistant did the eye test ( the doctor does the other eye exam) so fast that she incorrectly measured my pupillary distance causing me to see double vision. I told the sale rep that I see 2 lights she said it's my astigmatism, now I found out incorrect pupillary distance cause double vision. Under her advised I should wear it a few days to get use to it. Bad advised, now I see double vision at night and I never see double vision in my entire life before. Then I noticed how I can only see the upper part of the lens and see weird way in the lower part, the rep again said it's because i have astigmatism. I thought astigmatism was supposed to be corrected by eyeglasses! I noticed there is a straight line across the upper part of the lens that I can see real good and the lower part seem to make everything look bigger - like way bigger, like a magnifying glass big. I couldn't walk or look down. The rep took the glass back to test my lens to see if the glasses was made correctly to the prescription. She said it is done correctly! I don't think so. I brought a single vision and I think they made the glasses as bifocal that's why I can see distance (upper part of the lens) and they did the lower part as reading glass but the doctor didn't prescribe the reading level. I went to the dollar store and looked at the reading glass to make comparison. The lower part of the lens looks just like +3 reading glass. Too strong that's why I see things bigger!!!! If they were going to make me a bifocal with no line for free then they should have just add +1 that would have work out and I would have been happy but then with the wrong pupillary distance I would still complain about the wrong prescription. The rep must have seen the different levels between the upper and the lower but still lied to me. The glasses were cute and staffs were nice but not so truthful when you complain about not seeing through the eyeglasses as it should have. At first 2 for $69 is cheap and free eye exam. I recommend not to do the $15 optional test. you can do that online for free. The 2 for $69 are cheap lens with lots of glare, but you can use a windshield treatment to get rid of the glare or cell phone anti glare solution for $10. You would have to apply the coat once a year or depend on your abuse. It's the prescription that causes me to return the glasses. I might have chosen the progressive (no line bifocal) but I wish they did it right since they made it for me anyway. If you select progressive and anti glare then it would be expensive for 2.

The doctor was thorough quick and accommodating at the same time. We were in and out in an hour…read more Check-in, exam, and glasses! Much better than Standard optical...

The over weight girl at the exit has issues, and Always stops me, and its really irritating when I…read morehave a full cart of water!! To stop and go is difficult, not sure if she's doing it on purpose . May want to get rid of Sam's if her behavior continues! One more time and i am done with your store.

At times Sam's club becomes a necessity, and when traveling to Utah for my daughter's wedding, it…read moredefinitely fit the bill. We were in need of ice, beverages, chips, meat, bread etc for the pre-wedding festivities, and Sam's had them all. To make everything better, it was SO much CHEAPER than the Sam's in Honolulu, Hawaii. Heck, it's like everything is on a super sale when visiting the mainland. Great location, plenty of parking, friendly staff and since I use the scan and go app, efficiency was achieved. I visit Sam's every weekend at home, and if I were to live in Ogden, I'm sure I would frequent this joint every weekend, or more as well.

Sold a very terrible set of glasses, so heavy they cant be worn. Tried to resolve with manager but…read morethey offered no solution. They are not concerned about good service for seniors. Avoid.

You go in to get a pair of glasses only to have them hand you them on a box and not do adjustments…read moreor take the time cause it's 30 minutes until closing. Go back a different day they are too busy to help. The one guys that works there says come back and will change it out later. I go to do this and they say nope policy change so stuck with glasses they didn't bother to clip off the rimless plastic holder so it doesn't poke you in the eye nor adjust them. Definitely not worth going there the one in Logan was much more attentive and helpful. The guy that works there in the front very unhelpful. Also when you leave the manager a message to be called back and they don't ever return the call. Not worth the money you save if you can't get them adjusted. Also just to clarify I was within my exchange period and I even paid for the warranty. Cindy I did reach out to your store and Jeremy did nothing to help. Even used the email. Still nothing. AVOID THIS STORE!!!!

I've always disliked trips to the optometrist, but for once I found myself at ease here. As far as…read moreI can tell, the doctor (Greg Wenom) is very knowledgeable. The doctor was very patient with the rather annoying "lens 1 or lens 2" type tests especially on the very annoying pairs that seem especially close. His recommendations were clear and he provided enough of the reasoning for his recommendations that I was able to understand why he made the recommendations that he did. Just as importantly, I found the staff to be knowledgeable and easy to deal with. I have noticed that often it is easy to find a good doctor or to find a good staff, but finding both at the same time can be a surprisingly difficult task. But I think I have succeeded with this optometrist. This has easily been the best experience at an optometrist that I have had.

I have been a patient at Specialized Optical for about 6 years and I think Dr. Wenom and his staff…read moreare the best. He always performs a very thorough examination and takes time to explain what he's doing and answers all questions. I never feel I'm being rushed through. When I come into the office, I'm always greeted as a friend and not just a patient. Margaret is professional, knowledgeable and very friendly. She takes time to assist in choosing frames and does an excellent job to ensure correct placement of the lenses. I always know my glasses will be perfect and if I need any subsequent adjustments, they're always there to take care of me.

Staff was friendly , professional... HOWEVER. When I went to leave, I had to pay $40.00 for a…read more"refraction test" ( what ever that is ) I should have been informed of this charge BEFORE they performed the test. Not after. This was my first visit to Family Vision Care. Also my last.

I've been wearing glasses for 50 years and recently switched to dr Petersen. He is very…read moreprofessional and thorough. His office covers everything I need - glasses, sunglasses and contacts and are very accommodating

This review is about ION vision within the LensCrafters store:…read more They messed up my prescription, I kept thinking my eyes would adjust so I waited a little too long to go back in. They wouldn't do anything for me and on top of it they have a completely non helpful receptionist with an attitude problem. Maybe her nose ring is affecting her customer service, not sure. I'm sure they're so busy they don't need my business but I'm gonna take my business somewhere more helpful & friendly.

I had my eye exam at Ion Vision located within this LensCrafters location. After, I decided to get…read moresome glasses. Athena helped me pick out a set of frames, and then another, which was not my intention. I appreciated when I tried on a pair and she said they didn't "look like my style." How funny, but she was right. She did a great job making a connection with me and that was the reason I ended up selecting 2 frames. The process of ordering them took a bit longer than normal, but she was new and still learning their system. I didn't mind at all and she chatted with me the along the way and felt like a friend. The finished frames came in very quickly, maybe a week or so, and the fitting at pick up was very quick.