Camilla the sales associate was so amazing helping me work through my insurance and making sure I got the best price available to me. She also made sure I got the frames I really wanted which weren't on the floor but she was able to order them for me online. Truly an amazing experience due to Camilla and her dedication. read more

I definitely recommend that people come here! I have been going here for contacts for years, and ever time I do, I get a great deal! Everyone who works here is welcoming, knowledgable, and above-and-beyond helpful! The past time I went here, Camila helped me order contacts and found every possible discount under the sun that I could use. I appreciate the effort she put in; it made such a difference! If you are on the fence, definitely come here! read more

We came into the Fall Church Target Optometry to adjust my son's glasses because they had become a little too wide. When we walked in, the lady, "Camila A.", did not greet us or say anything until we acknowledged her. We told her we needed to adjust 2 pairs of glasses and she proceeded to adjust the first pair. She took the glasses, again without saying anything, adjusted them and just handed them back to my son, not even asking if the adjustment made them better. Then she took the second pair of glasses and BROKE them. Immediately turned to us and BLAMED US for it and told us that we shouldn't have brought them in to be adjusted. She then told my son to go pick out another pair of glasses, "if he even wanted to." Because we were both in disbelief at what had just happened, my son went over to see what glasses he could get but "Camila A." NEVER apologized, did not bother to say ANYTHING about them and did not bother to make it right. "Camila A." didn't even want to hand us the manager's card or give us her name until I insisted on it. When I called the number on the card she gave me, it was just the main Target number, which of course, no one answered. Our experience was completely unprofessional, unacceptable and frankly, downright disgusting, especially since both pairs of glasses were purchased from here. ***UPDATE** We went to pickup my son's replacement glasses and the manager of the optical place was EXTREMELY RUDE and DISRESPECTFUL. She along with "Camila A." LAUGHED at the fact that "Camila A." had broken my son's glasses AND had the audacity to blame him for the fact that "Camila A." snapped his glasses in the first place. I asked the manager to get someone above her and she REFUSED. She told me to send a message through the Target portal, which, of course, goes to her, and it'll never get kicked up higher. I also second a previous review that "Camila A." conveniently switches up when there is other staff there. She was conveniently quiet this time when we first walked in but then of course LAUGHED at the fact that the entire thing was hilarious to her. We used to really enjoy coming to this place before this current staff and will NEVER be back. The current staff is extremely rude, unprofessional, and completely psychotic. read more

The 2 ladies ( Lena and jamie) in target optical 6100 Arlington Blvd , falls church , VA are very arrogant, rude , careless and not helpful at all. They only help specific customers. Very poor customer service. When I also came to pick up my eye glasses and they were dirty and full of spots, I asked for a cloth to clean it, one of the ladies said they don't have any cloth to clean it. They don't care about cleanness or hygiene. They should send them to specific classes to learn how to treat customers and how to treat them equally. read more

I hate coming here. Them's just the facts. I hate the traffic bumper to bumper down the road - Traffic moving slower than a train stopped on the tracks. Doesn't matter what time of day or day of the week. You're gonna be cursing everyone up and down the street. I hate the fact Target bid Versace adieu and there are a few too many no-name brands they now pawn off to me and you You're not going to find many of the high end brands there anymore So if you're looking for anything higher than Ray Bans or Coach, you might seek out another store. But despite the nastiness you've read from others the truth is my sisters, friends and brothers That Dr. Chen and his crew are some of the nicest, most professional, most helpful folks around - it's true. YES, there are issues with tech and sometimes you have to wait and once in a while, they run a little late I know that's hard for some of you softies to take. After all in this "ME! ME! ME!" world, it's hard for some of you to see Just how hard these folks work - to the Nth degree. So Dr. Chen, Camilla, Rhonda, Nora? This one's for you. There's an appreciative customer who's happy to write a 5-star review. I'm pleased with the service, cleanliness, attention to detail and more I'm pleased with the way you all handle the idiots who pass through your store. I wish you had more upscale glasses to offer for sure But the way you treat customers will always have me coming back for more. Signed, a lady who's spent over $5k for herself and her better half over the years at this location. Love to you all! read more

I have to say the false reviews that have been given between these two wonderful ladies , Stephanie and Camilla is unbelievable, my whole family has been going there for years, and the only reason why we even come now is because of them. The amount of disrespect that I have witnessed that they have to deal with on the daily basic has sadden me. these ladies have always tried their best, but my goodness I don't know if it's jealousy, just fyi these girls are extremely good looking besides extremely intelligent, get very offended or intimidated. I have to say I have seen multiple customers come in with their demeanor, being very condescending and disrespectful while they are trying to hold it together and be professional. these customers always try to get these young ladies out of character, and I admire how they stay professional . All my my family and friends will continue to always come here as long as they're here. The level of false reviews that disgusting customer can write just amazes me the level of personal problems these customers have going on and come in there using them as punching bags , keep up the great work, ladies don't let these nonsense. Bring you down., read more

My new(ish) go-to place for everything eyes. Eye exam with Dr. Chen was top notch, prompt and thorough; why go to any other Doc for my eyes? Next door is Nora to help me pick out glasses (Not sure where Nora has been all of my life but I could have used her honest, warm approach and incredibly contagious dry humor when faced with many more important decisions through the years...) Anyway, back to glasses selection: Nora gives you her undivided attention and gently steers you clear of decisions you'll regret every time you look at yourself in the mirror. I love the service, efficiency and jovial feel to this small but well curated location. Thank you Dr Chen and Nora for another fabulous client service experience. read more

Being fed up with the Costco Optical where I used to go before. I decided to go scheduling an appointment for an eye examination in Target. Dr. Lan is the doctor to provide me the examination today, which I thought she was really friendly and also professional. The prescription of my eye examination is more detailed than the one I used to get in Costco. However, I thought the lady (Camile) at the front desk is not very polite and not willing to help with double-checking my insurance coverage. Maybe it was the post-vacation blue. But this will prevent me from another visit in the future. read more

I called and called for my appointment and no answers. She calls me a few days later with an attitude and asks 20 bucks late fee, cheap. Never go there to those cheap people. Please if you care for your eyes and your mental health berceuse they are really bad. read more

Stephanie was very friendly, informative, and efficient! She helped me pick the best features for my lenses and also helped me understand my vision plan coverage. Looking forward to getting my new glasses! read more

Location 6100 Arlington Blvd VA Seven Corners VA I called ahead and asked if they can fix eyeglasses, explaining that one lens kept falling out. They said "Yes". Spent $20 in RT taxi fare only to be greeted by some woman who was rude, condescending and very disrespectful. She said they could not be fixed, that the bezel on the frame was worn down. I then went to Fort Myer Optical who said nothing wrong with frames OR the lenses. That the lens just needed heating up and flattened a tad so the fit would be tight. What really is very angering is that I spent $20 in taxi fare just to be treated VERY VERY RUDELY!!! Target owes me $20 read more

Unfortunately, I have to update my review. The Ray-Ban glasses I purchased (approximately $500 with high index and glare options) have been very uncomfortable since day 1, to the point of being unusable. I've had the staff attempt to adjust them at least every 3-4 weeks to no avail. Not sure if it's a Luxxotica (monopoly manufacturer) issue or a training issue. The staff has been dismissive in their attitude. read more

The 2 ladies ( I was told their names are Lena and jamie -) in target optical 6100 Arlington Blvd , falls church , VA are very arrogant, rude , careless and not helpful at all. They only help specific customers. Very poor customer service. When I also came to pick up my eye glasses and they were dirty and full of spots, I asked for a cloth to clean it, one of the ladies said they don't have any cloth to clean it. They don't care about cleanness or hygiene. They should send them to specific classes to learn how to treat customers and how to treat them equally. What they deserve is zero stars. It looks like the managers also don't care as I saw other reviews complaint and they also mentioned the careless , rude treatment of minorities and they are still with the same bad behavior. read more

I ordered contacts two weeks prior to my prescription expiring. I reached out in just under two weeks because the contacts had not arrived. Target told me to hold tight. They then told me they could not deliver my contacts because my prescription had expired. I have not received a refund. read more

I went in immediately following an eye exam next door. As soon as I came in I was greeted and given some safety precautions to follow while shopping. They have a nice selection of frames and it didn't take me long to find the frames I liked. The woman assisting me was very good with talking about lenses and insurance coverage. Frames should be back ima few weeks! Great experience! Would definitely go back! read more

Please clean your torture eye puff machine. I think I still have dust on my chin. Also- please WARN your patient who just finished telling you that she hates the eye doctor before you shoot a spray of air into her eyes and flinches like a Halloween cat. She hates it and it's been years since it's been done for that reason. Trauma continued. Made this appointment at target exclusively to use my new 5K limit MasterCard through target. Could have otherwise gone anywhere. Everyone looked at me confused and told me I couldn't use a store card and get 5% back? Had to use the other MasterCard in my wallet. read more

I bought a pair of Kate Spade sunglasses at the Kate Spade store a week ago and somehow bent them pretty badly. I took them to the Target Optical store and was helped by Bob, Rada, and Nora. The customer service was AMAZING. They fixed my sunglasses in no time and were so thorough. They were also kind and funny. They had a great sunglass selection and would highly recommend them to anyone!! I know where I will be purchasing my next pair of sunglasses! read more

Writing a review solely because of their AMAZING employee Bob. He was beyond kind, charismatic and truly caring. He made sure I was getting the best deal I could on my contacts and even found me an insurance discount no one else had told me about! Wonderful human and employee. read more

The first time I visited, I have to admit, I was skeptical of the offerings at a Target place. Then I met Rada. She is truly the best when it comes to customer service and she knows her frames. She also knows what will look good on your face shape. Truly. Go see her. She's amazing and super friendly. Target also has great sales on frames and lenses that often beat my insurance prices. I'm a convert. read more

This is a shout out for Dr. Chen and the Target Optical staff. Thank you so much for making my appointment incredibly easy due to your office's efficiency and customer service. In one hour, not only were my check-up and contact order complete, but I also ended up buying a new pair of glasses. Dr. Chen provided a great exam, we talked extensively about my eyes, the best choices for contacts and glasses, and he patiently answered all of my questions. At no point did I feel rushed by Dr. Chen or his assistant. When I mentioned possibly coming back for glasses, the Target staff pointed me to their clearance area and gave me a total cost of for both the frame and the lens for a pair that I found there. I should mention that they have great designer selections in both their regular price and clearance areas. They understood and quickly applied what my insurance covered, and the resulting cost was peanuts compared to other providers. My insurance doesn't cover the cost of both new glasses and contacts in one year, so buying both the contacts and new glasses might have cost a pretty penny. But the cost was very low! The staff identified a rebate for the contacts and applied it immediately as well. What a great experience--thanks again! read more

Before yesterday I would have said 5 stars. I have had my eyes checked here as well as purchased glasses. Yesterday, I and my family member had 10 and 10:30 appointments to get our eyes checked. We showed up at 9:50 and no one was there. That was fine because they don't open until 10, but by 10:10 and no one was in the optician office and the person selling glasses couldn't say when they would arrive, I was beyond frustrated. We drove in from DC for our appointments. After sitting on the 14th street bridge for 35 minutes and still making it early, the least they could have done is called and apologized for no one showing up, but as of Sunday, no one has contacted us at all. read more

Great customer service! Everyone there was extremely helpful. They took their time to figure out if their sale or my insurance would give the best price for glasses. I normally get glasses at my eye doctor, but had followed a recommendation to Target. So glad I went! read more

My entire family has been going here for some time now. The best, nicest, most welcoming staff. Great service, never a bad experience!

One of my coworkers recommended Target Optical at this location. She raved how nice and helpful the staff were when she went in for them to fix her glasses. I was reluctant, but went anyway since I didn't want to deal with going to the mall where I had purchased my glasses to have them fix them. To much of a hassle getting in out the mall. So I went on my lunch break, I was so pleased they had me in out quickly and my coworker was right they were very nice and helpful. I will be going back for my optical needs! . read more

I've been going to this Target Optical for a few years now and I'm always impressed by the level of customer service and great prices. The glasses I recently purchased just weren't quite right and the amazing staff would not rest until they fit perfectly on my face. Bob is the glasses master! He adjusted my glasses like a pro and they fit perfectly now. A+ service. read more

I was a LensCrafters snob until I took my daughter 3 times and she couldn't find anything she liked. Didn't help that the customer service was subpar. And then I found out about Target optical. I was skeptical but now I'm a believer. Rada went above and beyond and offered to repair my daughter's glasses and did a darn good job too! Prices were affordable and the styles were the same and better than what was at LensCrafters. I will recommend this Target optical to everyone! read more

Nora was able to perfectly adjust my new frames and the prescription was spot on. To add to the excellent service, Nora reminded me that I can always go back for any needed readjustments of the frames. read more

This Target Optical is truly the best. I've always dreaded shopping for glasses because of the pushy staff and the upsells, until I happened to come here. I've purchased multiple pairs of glasses from this location over the last few years and have no plans to go anywhere else in the future. To say I'm indecisive is an understatement, and the entire team has been nothing but patient with me over repeated visits, letting me browse uninterrupted for hours and giving an honest opinion when asked. They worked with me and my insurance to get me an insane deal on my glasses and prescription sunglasses. You can even use your Red Card for an extra 5% off! I've called them with numerous questions and even switched out the lenses on my Ray-Ban sunglasses, and it all went flawlessly with the highest level of customer service. I have nothing but compliments for Rada and the rest of her staff. read more

My husband and I both come here for our glasses and contacts. Great selection of glasses, super helpful staff. This place is highly recommended!! If they don't have your contacts in stock they will mail them to you, which is a bonus. If you have a Target card you can use it to get your 5% off also! read more

Very pleasant experience. Dr. Chen and his staff were super attentive to us (my son and I) for our eye exams. And Rada and Nora were so kind, knowledgeable, and patient as we picked out frames and negotiated insurance mazes. Thanks for the great customer service! read more

We were in a bind trying to get contacts for our daughter before we left for a ski trip. Dr. Chen's staff was very courteous and efficient in getting her in to see him. Dr. Chen is very professional and personable. He took the time to understand and thoroughly examine my daughter's complicated prescription and he and his staff really made sure that she felt comfortable in the contacts as a first time user. Great experience during an incredibly hectic time for us. read more

I had an exam and purchased glasses about a year ago. Since then I haven't been able to wear them for longer than 2 hours without my head hurting. I assumed it was the frames pinching my head or the weight. I opted to see a new Dr. for my last exam (for another set of issues I had with Target Optical which I won't get into here). After an exam with and without my glasses and examining my glasses we discovered the lenses were misaligned causing my headaches and inability to wear my glasses. read more

I was skeptical as well, but they had a huge selection of designer ware from coach, dkny, vogue, ax, etc. I found a nice pair of glasses and sunglasses. Couldn't be more pleased with prices or selection. Check them out for sure! read more

Very nice people and very nice prices! I got a good deal on a pair of glasses and matching sunglasses.

This is the third year I've gone to Dr. Ted Chen and Target Optical for my annual eye exam and purchase of contacts and eyeglasses. Once again, it's been an excellent experience! Dr. Chen is professional, knowledgeable, efficient and friendly. His office manager is great, too, proactively checking to be sure I maximized all of my available insurance and VSP benefits. Following the check-up, I went next door to select glasses and was thrilled to see Rada there. She had worked with me last year to select awesome eyeglasses and sunglasses, and today was as fun and helpful as I'd remembered. She's truly talented -- making what can be an overwhelming and uncertain process thoroughly enjoyable. Once again, I've walked away with a fantastic value on contacts and glasses, as well as the confidence that I have glasses that look and feel great. I highly recommend Dr. Chen and the Target Optical team! read more