Hi, I've been a customer of Bryan Furniture for the last 4 years. I normally don't write many…read morereviews, but I had to acknowledge the great customer service at this furniture store. I bought a large sofa that had 3 recliners, and 2 additional seats in it. I bought this sofa for great price over 2 years ago. I've enjoyed the sofa very much, but recently one of the mechanisms in one of the recliners broke making it hard to open and close. I called Bryan Furniture to just see if I could replace the one recliner, since the sectional came in three parts. Joe, a friendly and knowledgable salesman called the manufacture himself to find out what could done to fix or replace the individual recliner. The manufacturer stated the part I'm looking for including the entire sofa is no longer being made, or serviced. Joe apologized for my convenience and said he would be willing to take back my entire old sofa, and exchange it for a brand new one of my choice(within reason). :-) You just don't see customer service like this anymore. I recommend Joe, and Bryan Furniture for all your household needs. Excellent store with huge varieties at great prices. Class A place. Sincerely, Aron.

Friendly and helpful customer service. It is great to be able to shop local for all my furniture…read moreneeds!

Tried to call and get information on some furniture. We seen the day before and got the runaround…read moreon who we and the attitude because we didn't talk to anyone when we were there.

I was in need of a twin size mattress. On July 23rd I called Anderson Warehouse Furniture after…read moreseeing a commercial. The commercial advertised a ''queen size mattress for $169; so I wanted to know the cost of a twin. A young lady answered the phone. I explained the advertisement to her and inquired about the price of a twin mattress only. She placed me on hold to speak to a salesperson. When she came back on the line, she informed me that the queen mattress price was an old advertisement. And that they had twin mattress for $129. On Friday, July 30th after work I went to Anderson's prepared to leave with a twin mattress. Upon entry I was greeted very loudly from across the room. After browsing briefly, the same salesman that shouted at me, met me in the mattress area.. I explained to him about the phone call and what the young lady told me. He showed me a very flimsy mattress, that's suitable for toddlers; I assumed that was the $129 mattress. He told me the price of it was $249. I instantly rebutted and asked him, " Where is the $129 mattress I was told about? No need for any more questions." I walked away and asked another employee the name of the person in charge, and if he would write it down. HE was very rude. "Who Lowell? The owner is Lowell Anderson, the name of the store is Anderson furniture." I replied, "Does the owner work in the store with you all? Who is in the store that is over all of you, the manager?" He asked me why i wanted the information! I said because I'm a customer with a complaint,, i'd like to talk to management." He just displayed a nonchalant demeanor, with a smug look on his face. I exited the store, very disappointed. Once outside, I called Big Lots.... headed to Carbondale and purchased a twin sized Sealy mattress for an adult. And get this, I paid $241.44 after taxes!! I don't recommend any person of color to attempt to shop at Anderson's Furniture. I don't think we are welcome. But at the end of this life.... we all must face a LOVING, HOLY GOD. Who created every human in HIS OWN IMAGE.

We went to look electric recliners. The salesman met us at the door and took us straight to what we…read morewere looking for. We had to wait for delivery because of the snow. Our decision.

I have been a customer for many years and have ALWAYS gotten quality furniture and great customer…read moreservice. We have purchased bedroom sets, dining room furniture, mattresses and misc. other things. Ask for Doug, he is the best! I refer all my friends and family to him. My daughter recently purchased this Broyhill sectional and I loved it so much I bought one also in a different fabric. Stop in and look around, they have a huge inventory.

Justin was wonderful to work with. From the sale to the delivery everything went very smooth. Very…read morepleasant people to work with. We'll be back for sure.

Wonderful place to get furniture! They are the least expensive around and unlike walmart they have…read moremostly all American made Furnture! They have a wide variety of sofas and loves, wonderful rocker recliners! They have bed frames, rugs, lamps, mattresses, and more! I love this place! It is a family owned busness and the sales associates are just so very nice! They will help you find what you need! Come now, come all, too DuQuoin Furnture and Mattress Company!!!!

I always enjoy shopping here just wish the guy behind the counter was friendly. Or I always catch…read morehim on a bad day. A smile and hello go a long way!

We stopped in this mall for the first time last week. It is clean and easy to walk through. I was…read morehowever a little disappointed. From the outside appearance and the name on the building, you think that this is going to be a place that is full of items 'picked' from old barns, outbuildings...etc. Once inside it becomes clear that it's mostly crafty, country and primitive decor items that you can find all over. There were a few booths that had some uniques and antiques. It's great for those who like those mass produced crafty items...but if you're a true lover of old junk and barn picked items you might be disappointed like we were.

These folks are friendly, knowledgeable and well stocked. Many styles to choose from as well. I…read morepurchased a mid-century modern loveseat and chair at a great price. How great? Well, I found the same loveseat at a "discount" online store and the price was $210 more than HSW. Ended up buying 3 pieces from this place and walked away feeling like it was money well spent! Highly recommended!!

Fantastic local business people. Opened early and stayed late for us and were willing to work with…read moreour budget and treat us especially kind. Have purchased four fantastic mattresses, a sectional, and oversized chair. All 5 star quality. Hidden gem!

If I could give negative stars I would. They had their closing sale and I took my son with me…read more(still in his pajamas because if you are mom, you understand.) First thing that bothered me, when we walked in a worker started to approach and spoke and I started to speak back. Well, he instantly bypassed myself and went straight to the elderly couple that got out of the Mercedes. Second thing that bothered me is not one person stopped to ask if I needed help with anything but you bet your last dollar they approached everyone in front, side, and behind me. We were in the store total for 40 minutes and not ONE sleazy salesperson offered to help. Yes, we may not look like we have money to spend, but you better be careful who you pass up. Someone missed out on a giant piece of commission while we had cash in hand.

Love the floors Distinctive Interiors installed at my business. Hopefully i won't need them…read morereplaced for a long time, but when I do, I know where I'll go