Hi, I've been a customer of Bryan Furniture for the last 4 years. I normally don't write many…read morereviews, but I had to acknowledge the great customer service at this furniture store. I bought a large sofa that had 3 recliners, and 2 additional seats in it. I bought this sofa for great price over 2 years ago. I've enjoyed the sofa very much, but recently one of the mechanisms in one of the recliners broke making it hard to open and close. I called Bryan Furniture to just see if I could replace the one recliner, since the sectional came in three parts. Joe, a friendly and knowledgable salesman called the manufacture himself to find out what could done to fix or replace the individual recliner. The manufacturer stated the part I'm looking for including the entire sofa is no longer being made, or serviced. Joe apologized for my convenience and said he would be willing to take back my entire old sofa, and exchange it for a brand new one of my choice(within reason). :-) You just don't see customer service like this anymore. I recommend Joe, and Bryan Furniture for all your household needs. Excellent store with huge varieties at great prices. Class A place. Sincerely, Aron.

Friendly and helpful customer service. It is great to be able to shop local for all my furniture…read moreneeds!

Bought $5,000 worth of furniture last week ..got free…read moredelivery. Went back this week to buy 2 night stands and was told Id have to wait a week to purchase them to get free delivery, plus wait 4 weeks for them. Not a nice way to treat repeat customers.

YOU ARE BETTER OFF TO SHOP ELSEWHERE! DO NOT TRUST THESE…read morePEOPLE!! I ordered 2 recliners was told 8-12 weeks. After 12 weeks told Lazy Boy was out of fabric and I would have to wait a unknown amount of time to get my 2 recliners. Ask if I could get something else because of the wait I was told NO it was not Anderson 's fault it was Lazy Boy's fault. Waited another 3 weeks NO chairs and still no assistance. Told you will have wait we can't do anything for you. Had to move my mom's furniture but still no chairs. Movers coming in 1 week. 16 weeks not in, I called and was told I had to wait to talk to my sales person and she was on vacation. The person who answered the phone promised the management would call me and said they would make sure I was happy . No call from management. 17 weeks my chairs finally come in but the movers have already moved my mom. Asked what could they do to help me and I was told all they can do is charge me $1300 restocking fee to keep the chairs. REALLY!! Asked again to talk to management and was told he was in a meeting and would call me as soon as he got out. THAT WAS 3 WEEKS AGO AND NO CALL. DO NOT ORDER FROM THEM!! DO NOT TRUST THEM!!

We went to look electric recliners. The salesman met us at the door and took us straight to what we…read morewere looking for. We had to wait for delivery because of the snow. Our decision.

I have been a customer for many years and have ALWAYS gotten quality furniture and great customer…read moreservice. We have purchased bedroom sets, dining room furniture, mattresses and misc. other things. Ask for Doug, he is the best! I refer all my friends and family to him. My daughter recently purchased this Broyhill sectional and I loved it so much I bought one also in a different fabric. Stop in and look around, they have a huge inventory.

Justin was wonderful to work with. From the sale to the delivery everything went very smooth. Very…read morepleasant people to work with. We'll be back for sure.

Wonderful place to get furniture! They are the least expensive around and unlike walmart they have…read moremostly all American made Furnture! They have a wide variety of sofas and loves, wonderful rocker recliners! They have bed frames, rugs, lamps, mattresses, and more! I love this place! It is a family owned busness and the sales associates are just so very nice! They will help you find what you need! Come now, come all, too DuQuoin Furnture and Mattress Company!!!!

I always enjoy shopping here just wish the guy behind the counter was friendly. Or I always catch…read morehim on a bad day. A smile and hello go a long way!

We stopped in this mall for the first time last week. It is clean and easy to walk through. I was…read morehowever a little disappointed. From the outside appearance and the name on the building, you think that this is going to be a place that is full of items 'picked' from old barns, outbuildings...etc. Once inside it becomes clear that it's mostly crafty, country and primitive decor items that you can find all over. There were a few booths that had some uniques and antiques. It's great for those who like those mass produced crafty items...but if you're a true lover of old junk and barn picked items you might be disappointed like we were.

These folks are friendly, knowledgeable and well stocked. Many styles to choose from as well. I…read morepurchased a mid-century modern loveseat and chair at a great price. How great? Well, I found the same loveseat at a "discount" online store and the price was $210 more than HSW. Ended up buying 3 pieces from this place and walked away feeling like it was money well spent! Highly recommended!!

Fantastic local business people. Opened early and stayed late for us and were willing to work with…read moreour budget and treat us especially kind. Have purchased four fantastic mattresses, a sectional, and oversized chair. All 5 star quality. Hidden gem!

If I could give negative stars I would. They had their closing sale and I took my son with me…read more(still in his pajamas because if you are mom, you understand.) First thing that bothered me, when we walked in a worker started to approach and spoke and I started to speak back. Well, he instantly bypassed myself and went straight to the elderly couple that got out of the Mercedes. Second thing that bothered me is not one person stopped to ask if I needed help with anything but you bet your last dollar they approached everyone in front, side, and behind me. We were in the store total for 40 minutes and not ONE sleazy salesperson offered to help. Yes, we may not look like we have money to spend, but you better be careful who you pass up. Someone missed out on a giant piece of commission while we had cash in hand.

Love the floors Distinctive Interiors installed at my business. Hopefully i won't need them…read morereplaced for a long time, but when I do, I know where I'll go