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Bryan Furniture

5.0 (5 reviews)

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12 years ago

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7 years ago

Friendly and helpful customer service. It is great to be able to shop local for all my furniture needs!

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8 years ago

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9 years ago

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12 years ago

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Anderson's Furniture and Mattress - Seams ripped out of poorly made expensive furniture

Anderson's Furniture and Mattress

2.0(4 reviews)
4.8 mi

Tried to call and get information on some furniture. We seen the day before and got the runaround…read moreon who we and the attitude because we didn't talk to anyone when we were there.

I was in need of a twin size mattress. On July 23rd I called Anderson Warehouse Furniture after…read moreseeing a commercial. The commercial advertised a ''queen size mattress for $169; so I wanted to know the cost of a twin. A young lady answered the phone. I explained the advertisement to her and inquired about the price of a twin mattress only. She placed me on hold to speak to a salesperson. When she came back on the line, she informed me that the queen mattress price was an old advertisement. And that they had twin mattress for $129. On Friday, July 30th after work I went to Anderson's prepared to leave with a twin mattress. Upon entry I was greeted very loudly from across the room. After browsing briefly, the same salesman that shouted at me, met me in the mattress area.. I explained to him about the phone call and what the young lady told me. He showed me a very flimsy mattress, that's suitable for toddlers; I assumed that was the $129 mattress. He told me the price of it was $249. I instantly rebutted and asked him, " Where is the $129 mattress I was told about? No need for any more questions." I walked away and asked another employee the name of the person in charge, and if he would write it down. HE was very rude. "Who Lowell? The owner is Lowell Anderson, the name of the store is Anderson furniture." I replied, "Does the owner work in the store with you all? Who is in the store that is over all of you, the manager?" He asked me why i wanted the information! I said because I'm a customer with a complaint,, i'd like to talk to management." He just displayed a nonchalant demeanor, with a smug look on his face. I exited the store, very disappointed. Once outside, I called Big Lots.... headed to Carbondale and purchased a twin sized Sealy mattress for an adult. And get this, I paid $241.44 after taxes!! I don't recommend any person of color to attempt to shop at Anderson's Furniture. I don't think we are welcome. But at the end of this life.... we all must face a LOVING, HOLY GOD. Who created every human in HIS OWN IMAGE.

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Anderson's Furniture and Mattress - Ripped seam from trash quality made furniture

Ripped seam from trash quality made furniture

Anderson's Furniture and Mattress - Seam of zipper

Seam of zipper

Anderson's Furniture and Mattress - Another seam ripped

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Another seam ripped

Mattress Firm Outlet - East Main Street

Mattress Firm Outlet - East Main Street

3.8(9 reviews)
10.1 mi
•$$

Great customer service everything explained quite thoroughly. Found the perfect setup for me and I…read moream very happy with everything.

Bryce (the regional manager, filling in for the store manager that day) helped me and my husband…read morepick out a mattress yesterday. He is fiercely intelligent as well as good-natured, and strikes just the right balance between helping/telling/explaining/selling and letting you just look around, test out the beds, and think and talk it over. He is conscious of the customer's budget and will not simply sell the most expensive items or add-ons; he readily says what he thinks is a good deal or investment or not (based on the customer's situation: how long you'll use the mattress, whether you want organic fibers or not, etc.). He strongly believes in his company (e.g., their giving-back program for pancreatic cancer) and seems truly happy and proud to work there; he's honed his expertise there over 6 years now. I can honestly and very happily say that the 45 minutes we spent in the store with Bryce were highly enjoyable. How different from what I had expected when I added that errand to my list: go buy a thing to sleep on! My sincere hope is that the other folks at Mattress Firm recognize what a gem they have in Bryce -- he is really something special. Right, not to mention that the company offers a 100-day trial period with your money back at the end if you're not happy with your purchase. What else could you want? "MattFirm" and especially Bryce are committed to getting you the right mattress!

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Mattress Firm Outlet - East Main Street
Mattress Firm Outlet - East Main Street
Mattress Firm Outlet - East Main Street

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Bryan Furniture - furniture - Updated May 2026

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