If there was any way I could give negative stars, I would. I have never been treated as rudely as I was tonight by an employee named McKenna. The other day I bought 7 gift cards. During the transaction, the salesperson had a hard time ringing them up and asked for help. Another cashier came over and said that only 4 could be done per transaction. When trying to complete the second transaction, the cashier had another problem ringing one card up and asked if I could get another one which I did. Today, while checking receipts, I realize there are 8 rung up; 5 on one receipt despite being told they could not ring more than 4 per transaction. I go to the store at 10am and the cashier that helped the other one verified that I was buying 7 cards. Customer service tells me there is not one person In the store that can help me. I agree to come back later. When I come back to the store, the people that were helping me earlier are all gone now. Some customer service rep hears my problem and leaves. A short time later she returns and tells me that I got 8 cards which is a complete lie. I ask to speak with the manager; once again I am told they are not there. That is when McKenna comes out and tells me I received 8 cards. I told her she is mistaken and ask to see the footage but was refused. I asked her if she was calling me a liar and she said that I got 8 cards. She tells me that if I don't like it, I can call the police. Great customer service through hostility. I ask if she is really calling me a liar and she again says I got all the cards. At this point she claims she has done her due diligence despite having done nothing but insult me and wishes me a good evening. I do have some power. I will be contacting everyone up the chain on their organizational chart. I will be canceling my Target Red card. I will never spend another dime in this store. Very rude people. Don't waste your money here; they don't care about treating their customers with respect. read more

IT DOESN'T PAY TO BUY ON LINE!!!! The Cathedral City California store is a Horrible store. Ordered online to pick up at store, I was charged a higher price than the price in the store. When I went to customer service the Rude brown haired evening Female Manager would not not refund my money. She said that I would have to wait 24 hours. WTH? She was so very rude. Being told to come back the next day, having to drive all way back, spending more money on gas is really ridiculous. We also left a basket with a couple hundred dollars worth of items behind because she was so rude. because of what sh called the alleged policy.How did she become manager? The store was a mess, everything looked to be in shambles. I remember when it was a nice store, but not lately!!!!! BAD FEMALE MANAGER (Brown haired, yelling voice, instead of properly speaking) charged more than what was listed! read more

I love Target and their great deals but this one disappointed me. They were out of stock on a lot of the items I normally purchase at Target. I asked Sue if there any stock in the back and she was too busy talking to her friend who came in. The other employees were very friendly and even checked other stores for the items I was looking for. read more

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I've got my nerve writing a review about the Cathedral City Target when I was there for no more than 20 minutes. That fact won't stop me as I feel somewhat emotional about the entire time spent inside. After a busy day taking care of business and a lovely meal at Oceans across the highway, I asked my husband if he would mind stopping at Target so I could pick up a few items for which I felt the need. The unenthusiastic reply sounded something like "Noyeah," but I took it to mean "yes" because that's what I wanted to hear. We luckily found a parking place right in front of the entrance, grabbed a cart and inside I was overwhelmed with the size of the store, having never been before. One of the Yelpers has said that this is not a Superstore, but it certainly is much larger than the one in Palm Desert, which I have been frequenting and in which I have had no trouble locating things that I wanted. As he pushed the cart around I could see my husband becoming glassy-eyed and zombie-like. (Not a good shopper.) Determining that the items for which I was searching were located in all the different four corners, (only by questioning other shoppers,) I asked my husband to sit on a bench and wait for me. "Oh, O.K.," he replied. Now, here is my really BIG gripe. I am so impatient with the store providing motorized shopping carts to the 300 lb. and plus individuals, who can't get off their fat asses long enough to buy more items to make them fatter. These people, upon securing the wheels, immediately feel an entitlement to race anywhere they damn please, uncaring of who or what is in their path. They look neither to the left or right while accomplishing their mad quest. I vow to hold the responsible establishment liable if I am injured by a dangerous, insane fatso speeding in one of their store provided vehicles, when I am no longer spry enough to jump out of their way. Avoiding injury to my best ability, I gathered my absolute necessities, checked out quickly, collected my husband and went home to shop again another day. Lastly, my receipt locates this Target in Palm Springs, when it is clearly in Cathedral City. Can this be interpreted as city class-consciousness? read more

Is it just me or has the Target in Cat City really gone down hill. Was there this morning and the store looked liked hell....carts full of merchandise in every aisle, shelves totally emptied, and only two check out lines opened with at least 8 to 10 customers waiting. Guess I will just drive a little further to the one in Palm Desert, much clearer and they have everything. read more

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targets r usually all the same but this one is preeetty smelly when u first walk in. im not sure if theyve fixed that problem but it was really bad last time i went... bleh DX other than that there is nothing really special about this target. p.s. i know that it might not seem like it but this target is in a SHADY AREA. my car was broken into once here. and when we called the cat city police they even said they usually get calls about theft from this area. so DONT LEAVE VALUABLES OUT IN THE OPEN!!! THEY WILL BE STOLEN!!! read more

Target - Department Stores Near Me - Cathedral City, California

If you are the type of cliens for Target good. I would never recommend this particular store to anyone who does not want to get and be insulted by Target employee. My visit today was awful being insulted by Rachel and her being protected by her manager Mike who does not even have the proper training to handle such situation knowingly that his employee was wrong the way she addressed me in a bad manner. She was rude, not even have the decency to apologize for the way the talked to me, this is the unheard store. Oh yeah if you want the employee to give you the "I don't car attitude" you will be well served at this store. Target need to train their employee much better than that. Not like this review will do anything good to them because Target does not seems to care they must have a motto "one customers lost" "ten more will come anyway". I wonder how this store stay in business with such poor management and training. VIVA NOT TARGET....UGH.... Disguting people there. read more

It had been a while since I visited this store and I was extremely pleased with the customer service! An associate answered my question when I couldn't find a product and the cashiers left a great impression. All the smiles and jokes left me with the want to return. The restroom needed a little attention but compared to the cleanliness and appearance of the rest of the store it was not a bother. Whoever is doing the hiring here is doing a phenomenal job! So pleased with my experience and I will be back. read more

This Target isn't BAD, per se... I mean I go to a lot of Targets and have a bit of experience with that. I prefer em less crowded, I mean who doesn't? This Target does a good job of that, there's usually not many people except on weekends and around major holidays so that's fine. My issue is they're so UNDERSTAFFED. You'll have mile-long lines with only two registers open, and then they have the nerve to say they're hiring and not hire you. :/ read more

This is by far the worst Target store I have ever been in. The men's department is worse than a Goodwill store after a 50% off weekend. Looks like a tornado blew through the stock room and threw everything in the air and dropped it. Totally not shop-able. The rest of the store is not much better. Abandoned stock carts in most aisles prohibit cart traffic. Price reductions are not in the system so it's always a crap shoot at checkout and very frustrating when you get home with an item that was supposed to be on sale and have to return. Something is wrong at this Target and the corporation needs to fix it. read more

I was glad to discover Target back when Sears started to really go downhill. Target provides what Sears did long ago - great selection, higher quality, low prices. Maybe it's just luck but I've never been disappointed in any of my purchases there. And as millions of people seem to know, it's a far more pleasant place to shop than any Walmart. read more

The have a cartwheel offer and a offer add every week it us never honor the price always we need to have keeping eye in the app and the register also i have experience they give me the gift card without any balance, corny is the assistance manager in target in palm desert ca she give me a gift card without money i call the 1800 number to check if i was expender the gift card but i was in activate it read more

I don't normally give many bad reviews but this place is just terrible. The store is ALWAYS such a mess. I'm not sure what is going on at this location but it may be the management. Instead of going here, go to Walmart or the Target in Palm Desert. read more

Dirty floors. Overflowing trash cans. No carts, baskets or Sani-wipes. Add in the empty/sloppy shelves and you get the WORST Target in the Coachella Valley. On check out I discovered, they had no shopping bags! "We ordered some. They should be in today (it was 3:00 PM). Does the store even have a manager. Is anyone in charge? The place is a red and white dumpster fire. read more

Employees we're friendly, helpful, store was clean and stocked. Bathroom by pharmacy needs a serious cleaning and deodorizer.

Great place go here almost evrey day has everything I need and it's great 100% recommend It just ran out of skateboards for 3days plus read more

Most our visits to this store have been pleasant. Some of their staff members will say hi to you and offer to help. Others will simply just walk past you without any acknowledgement. This store always has everything we need, no issues there. Checking out basically comes down to how busy they are and how many employees they got working; it can be super quick or you might have to wait in line. read more

Love this place! I was sad when target in Canada disappeared, but let's be honest...Target in the States is so much better. Prices are always fantastic and they have such a great selection on everything! From household items, cosmetics, bikes to stationary. They literally have everything you may desire. Parking is always great. Staff is good and selection on items is wonderful. I find myself over spending at Target and it's because they have so much great stuff. Will be back next time I'm back in Cali. read more

Yet another pre-wedding supplies run, this time for sundry makeup and pretty-up supplies... mostly this trip I was merely the carrier of the bags. An equally well organized, clean and bright store as the one in Palm Desert, and really, most Targets. Lines were a bit lengthy, but on a Saturday, a week and change before Christmas, put into that perspective, they were moving quite nicely. read more

Calling within store open hours to find an answer to a ship and pick-up question I get no response. For every department the phone rings multiple times and then disconnects. As I cannot place an order without the needed information, and as I have no intention of going all the way to the store just to get it answered, I will have to buy the item elsewhere. read more

What is going on with this Target store in Cathedral City? Typically Target stores provide a great shopping experience and are consistent in providing a quality shopping experience. However, this store is disorganized, poorly stocked, piled with crates of merchandise sitting lonely in the aisles, messy and/or totally empty shelves etc. etc. I was very surprised as this is a high-populated area and seems like a Target store in this location would be well managed. Its quite obvious that it is not. ATTENTION TARGET headquarters: Please help! read more

Went to pick up an order Friday at about 7:10 p.m.. They stress no face mask no entry. Is pretty sad when the young man at the pick up counter didn't even have his nose covered. Why the policy?!?! And with a line waiting to pick up....he actually walked like a snail to the section where he had to get it. And like a snail when he walked back with my product.Come on Target you can do better than this!! read more

Always find what I seek at a fair price but good luck getting any help. Service reps are off out in space. read more

Target - Cleaning supplies and movies! #happynerdgirl - Department Stores Near Me - Cathedral City, California

Bought a leap pad on the 31st of March, got it home found it was defective went back the next day and tried to return it and was greeted by a sniveling little smug pixie of a hipster that told me there are no returns until the 10th due to Corona virus... I asked where in the store does it show a policy regarding this and I followed him around as he looked for a sign regarding the policy and did not find one. I didn't have time to keep at it with them so I decided I'll come back on the 10th, do just that and same kid same attitude just points to a sign that's been taped up saying now no returns till the 16th. So I return yet again yesterday, same kid same smug attitude this time he sees me and starts laughing, points to the sign and it now says the 26th.....i call for a manager, it takes having to tell these idiots 4 times, (4 different levels of management I guess l) b4 the last guy a big black guy tells me he doesn't care what the law is I. E. There was no posted signs of this policy when item was bought or first returned. Tells me he's going to call the cops if I don't stop making a scene because I was voicing their illegal actions for all customers to hear. So now I'm still stuck with a defective item, bought a working one from Amazon so my kid didn't have to go without regardless, and 4 trips to and from a target store that is 60 miles out of my way each time. You guys are a joke. We'll see who gets the last laugh read more

Good example of a strong operating Target. Good employees, location, a lot of free parking, free Wifi... Great inventory and prices. A lot of clearance spots at end of some aisles, to snatch up a good deal! read more

5 star only because it's my hometown target . But I do love all targets . There's never a day I go and leave empty handed. Target is the place. they have a dairy free milk brand I haven't seen anywhere else ! It's called RIPPLE it's plant based !!!!! For all my vegetarians , vegans , lactose, or even people who just hate dairy (: read more

I easily found a pair of slippers that fit. Unfortunately, the checkout process took a long time. There were only 1 or 2 cashiers active with a significant backlog. An employee had to volunteer to open a new lane and get his manager's permission to open the lane despite the obvious need. All the self-check outs were closed. read more

All Targets are the same. All. Including this one. You get a large department store with a good selection of groceries.

This target tends to have only 2 check-out lanes open after about 7pm or so which is annoying. Also, the customer service is hit or miss. You've got a whole lot of cashiers who act as if it is beneath them to bag items for you, particularly if you bring your own bag. They scan items and instead of putting them in the bag, they set it up on the counter for you to bag it yourself. If you don't like your job or think it is beneath you, then evidently customer service types of positions are not for you. Spare your customers, and find something else to do. read more

I visited Target today and I was so impressed by service there at Cathedral City. I bought a floor lamp and was assisted by Christy she was great she helped me locate the item and then found a cart for me and loaded an exceptionally heavy floor lamp into the cart for me and also advised at check out to ask for car service. That fellow was also personal and service oriented. He didn't even mind that my car was over by Starbucks in the parking lot. Because my car is small he carefully placed the large box into my passenger seat. I also needed ink cartilages for a printer and was helped by a young fellow who looked up which cartilage I needed and read all the small print for me until he found what I needed. Way to go Target!!!! Each time I visit this store I am wowed by the helpful staff. Management is doing something right! Terry read more

I generally like this store but tonight I had an absolutely horrible experience when I tried to pick up an order I had placed online. The person in customer service refused to take the order number to find my order! That person did take my driver license but then could not find my order. They repeatedly refused to take the order number! Every other store asks for the order number, retrieves the product, then verifies it is me. So I called Target corporate on the phone. The person from corporate asked to speak with the person who was so rude to me. That's when that employee lied and said they had asked for my order number! (If anyone from Target reads this, watch the security video of this interaction. It will show I tried to hand the Target employee my phone with the order number, but they refused it repeatedly.) Finally the person from Target on the phone asked if another associate in this store could help me. Another person in customer service was able to quickly find my order, retrieve it, and give it to me. That person was so much better. I was able to provide 1. the order number in the email from Target on my phone, 2. photo ID, and 3. Target Mastercard I used to buy the product. Yet the first person I dealt with in customer service at the store still refused to fulfill my order. All that for a $10 product! Plus, this rude employee who was so bad to me claimed they were the current on-site supervisor for the entire store. Very bad behavior. Bad example for everyone else working there. That person owes me an apology. Beware. read more

I go to this Target at least once a week and each time I'm there at least 5 employees ask me if I'm finding everything ok. However, today I went and felt so satisfied with the service I received that I had to share it. We are in Target this afternoon looking for a last minute Halloween costume for my 2 year old. Not just any costume, we specifically need an Olaf costume, so that the baby completes our 3 kids package. They have insisted on being the Frozen characters together. Very popular costume and hard to find. We looked in costumes, nothing. So we decide to walk over to toys because sometimes they also have a few costumes displayed. Nothing. We are talking about what to do next, as for some reason we had gone to Walmart first. (Ew) All of a sudden a Target employee, Deanna, approaches us. She can tell we need help so we explain our situation. Well the kids do, and it takes awhile. She is smiling the whole time and asks us if we've looked in costumes. We say yes and she says she is going to check for us again and that she'll meet us over there. Nothing. Ten minutes later we are in the boys section looking at least for the character shirt, and here is Deanna. She says she looked up in the computer and sees there is one more, but couldn't find it. She also had already coordinated for front desk to call the palm desert store to see if they had one. They did, in his size, and everything ended amazing. read more

I generally like Target and shop at other Targets regularly but this one is awful. I have left my shopping cart more times than I've checked out because the lines here are always extremely long. If they do open another register they don't take the next person in line, it's just a free for all or they'll take someone who just walked up. Hate their line management and slow cashiers. Is it so hard to make a single line and let the next available cashier take the next available customer? read more

Went to this Target store to browse around and kill time. And I noticed a sign that said 25-30% on ALL party cards games for the New Years. So while browsing I stumbled upon a game that I heard a lot of good/bad. "cards against humanity" so I went to the cashier to check out and the item wasn't discounting. I explained to the cashier that the game is on sale (she called her supervisor Olivia). Olivia didn't bother to check what was signed but rather ask another associate why it didn't discount. After further frustration, I just left the store. As a person who works in retail, if a price is signed incorrectly, it would always be honored. However, OLIVIA (supervisor) asked another associate (who I presume was not a supervisor) which makes me question your MANAGEMENT! read more

The store in Cathedral City is disgusting. Dirty floors, clothes strewn all over and shelves overloaded or empty. Don't know what's happened to the nice Target I used to shop, this store is vile. Managers shows no inclination to tidy up. Called Target headquarters and they assured me they would take care of the issues, they did not. Eww, ugly store. read more

I went to this target only becuse it was in the same parking lot as my doctors office. The man and woman who work in the pharmacy are extreamly rude. They will not go out of there way to help you with anything. I was having an issue with my insurance company, and they were not willing to help me in the least bit. The girl gave me attitude along with eye rolling. I drove down the street to a different pharmacy,and got my percriptions filled in 20 min. I wasted two hours with these rude people at target and will never return, esp since there are so many other great places with employees that actually want to help people. read more

i'm very very very upset and extremely disappointed in this location. first of all i was over charged. and when i noticed the store treated me like complete shit.daniel manager on duty on 05/10/2022 at 4:09 pm was so rude and nasty as hell.he actually made it seem like i was a fucking thief. like i was trying to get over on the store.made it the worst transaction ever.yes you checked your camera. but guess what.you looked at the entire transaction wrong.very wrong.cashier made a mistake in thinking he did not scan my items.so he scanned again. and i was overcharged. but mr. daniel made it look like i was wrong.shame on you daniel as a manager..trust im taking this to your corporate office.this was completely wrong on the store and on you daniel .very wrong.this is very upsetting. read more

If I could give this store ZERO stars I would, items were ordered online and didn't ship together, went to pick up, I could tell by looking at it that it was too big and was told I couldn't return for 24 hours, in the meantime my other item was at the store as well, and couldn't return that as well for 24 hours this should have been handled in one transaction, not having me make 5 or 6 trips to your store, so I returned the one item and canceled the other one, shame on you Target for turning down $65.00 worth of business, won't be back read more

This target was a bit cluttered when i went in there around 1500. I wasn't expecting so much of everything everywhere. I walk into target expecting to smell popcorn. I didn't smell popcorn and for good reason. The employee that I came face to face with didn't greet me and wasn't a happy camper. They have groceries here which I didn't even know Target was doing. The outside looks super appealing and well, that's about it read more

The outside is beautiful- more gorgeous desert architecture. Staff is friendly and ok. The bathrooms- you can hear a pin drop, how can anyone relax enough to go to the bathroom? There is no fart fan, its bright white like a laboratory on space ship and the stalls offer NO privacy with the gaps and wide openings underneath. The new grocery section is interesting, but I still cant wrap my head around buying dinner where I buy decor and electronics. I wish they could do something about the beggers out front. read more