I considered at Rent-A-Pro when I was looking to have some work done around the house before…read morehosting my family for Thanksgiving. Unfortunately, I did not have a good experience with Ted and would not recommend him due to his lack of professionalism. First of all, we had to reschedule my walk through 4 different times. This should have been my first clue to move on with other handymen I researched, but I tried to give Ted a chance. He actually offered to do my walk through free of charge because of the scheduling issues, so I moved forward with it. After the walk through, I was issued an estimate, which was reasonably priced. I decided that I would hire a smaller, independent contractor to some immediate small projects around the house before my family arrived (hang a ceiling fan, mirror, and flood light), and hire Ted and his company to complete larger projects once I had some more money saved (build out a few closets, hang some cabinets, repair a porch roof, and repair some doors). When I thanked him for the estimate and told him of my plans, he went off, and my experience quickly took a nosedive. He rambled on and on about how I wasted his time (even though I explicitly told him I would hire him at a later date for the larger projects) and then he made a biased statement that was offensive and unprofessional about working with customers in Southeast D.C. When I mentioned to him that I thought his comment was racially and social-economically charged and wasn't appreciated, he flipped out. I told him I would share an honest review of my experience, including his racially charged comment, and he threatened legal action against me, which isn't even possible. This was all such an unfortunate experience, but I appreciate him showing me who he was. If you are a person of color, ally, or someone who cares about how the people you hire treat others, I would not bother working with him and his company. If he will speak this way to a customer's face, I can only imagine how he speaks in private. Spend your money where you are celebrated not tolerated!

Unfortunately the owner Ted has misled the public and was dishonest in his comment to my first…read morereview. In his own words, he lied when he misstated that I spoke to his staff and that I demanded and "basically telling us to not even bother", which are false statements. Ted cannot produce any phone record documentation that a conversation ever took place. He may claim he called me, but Ted nor his staff have never actually spoken to me. Attached is a screen print image of the owner's comments where he referred to me as "he" and "his". If Ted or his staff actually spoke to me, then they would know that I am obviously a woman. Documented proof that the owner of this company has lied about the actual situation. Unbelievable the lies that this owner will claim. Fact is all correspondence was via documented emails directly with the owner. I have attached my original email to this updated review and the public will see that I was consistently courteous and even stated "Thank you" twice to him. The only reason that prompted the owner Ted to apologize was when he saw that I wrote a negative review revealing his scathing remarks to me. This obviously was not sincere because he waited a week after the incident and was scared that I exposed his true colors. He claimed to "apologize" for being rude and crass to me; however it was not genuine because exactly three days later on March 8th the owner attacks and blames me for his temper tantrum on his comments to my first review. Simply appalling. It is unfortunate because I only kindly declined to his bid (see original review with email correspondences). It is apparent to readers that Ted will vilify anyone that has a bad experience with him or his company. I encourage readers to review all of Ted's comments to the other customers that gave him a bad review. He accuses his customers of all the wrong doing. This owner does not take criticism as a learning experience nor does he take responsibility nor fault. He was even condescending to the reviewer that gave him a three-star review. It is obvious to all readers that in Ted's own words, that he continues to view that his customers are beneath him. In his own comment to me, "I should have over looked your email and moved on", validates this. Overall just a horrid experience from my interactions with the owner. Responding rudely to your customer base is wrong, but lying about the situation is setting an all time low.

Mike was very professional and was able to quickly help me remove my stuck appliance from under my…read morecounter for a reasonable price. Easy to schedule an appointment via email, he arrived right as scheduled, very friendly, great price, and a job well done. I definitely recommend Holmes Handyman!

This business outsourced to another business Crown Service Group . The serviceman Dimitri was…read moreincompetent. He ruined our bathroom tub and didn't complete the cabinet painting. Reached out several times unfortunately , Dimitri did not show to rectify this mistake. We have been given many excuses for not showing to fix the negligence. At this point, we are looking to other companies to fix this mistake. Honestly, we are going to be spending more money to rectify this issue. We also reached out to Rachel office manager and to no avail has offered to assist in this matter. These two companies are fraud. I would not recommend.

I needed the bathroom caulked, especially the shower. After receiving lukewarm and intermittent…read moreresponses from other companies, On Duty Handyman promptly responded and set up an appointment. The morning of our appointment was rainy and a traffic nightmare throughout the region. I received a message from the owner that my technician would be a little late (about 15 minutes). When he arrived, he immediately got started. I inspected his work afterwards, he even caulked a couple of spots I hadn't thought about! It's very neat and the color is a perfect match. I have quite a few projects to complete in our old DC rowhouse and plan to use On Duty Handyman again. Hopefully Rolio will make a return visit. Nice work!

It was such a pleasure wiring with Essam and his team. I Can't recommend them enough.The entire…read moreprocess was smooth and transparent. I'll definitely be calling him again when I need more work done at the house.

SUPER HONEST + GOOD WORK + DECENT PRICE. I love this guy (Mr. Tran). He is timely, professional,…read morehonest, and reasonably priced. He has done work at my house at least 5 times. Last time I asked him to do 4 things (toilet not flushing, sink not draining, low pressure on cold water faucet, etc.) - it took him 45 minutes and 2 of them he said I didn't need (ex., valve wasn't open all the way).

I second everything good that all of the reviewers have said. Ty Tran is super-reliable and…read moreconscientious. I asked him to do some repair work on our toilets and he said that one of them didn't need to be repaired, thus saving us significant money. I also asked him to change an outdoor spigot for a more modern one, but he told me the one I had was very high-quality and if I replaced it I would have to open up a wall inside the house and replace the siding around the spigot. So he recommended we not do that. This is the kind of person that you can trust to do what needs to be done, and not do what doesn't need to be done, just to make money. On a previous visit when he worked on our kitchen sink he finished the job and left, and then came back 20 minutes later because he thought he might have not done something that needed to be done and he wanted to double check. It turns out he had done everything correctly, but he came back just to check. I can't say enough about how professional and personable Ty Tran is. We will never call another plumber.

We've had Steve from S Fyvie Handyman Services out to our 50-year-old home in Burke a couple of…read moretimes now, and we honestly couldn't recommend him more. He's always on time, super courteous, and just really easy to work with. So far he's helped us with everything from installing plumbing fixtures and medicine cabinets to repairing drywall and even adding some landscaping elements. Every job was done quickly, cleanly, and with real skill. What we appreciate most (besides how nice the work looks) is that his rates are fair and consistent -- no surprises. It's such a relief to have someone you can trust to show up, do the job right, and treat your home with care. Steve's our go-to handyman now, hands down.

Steve is THE man. I've been burned by other contractors in the past but Steve is just a world class…read moreperson first. Although I am putting off the project I had in mind, he won't let me pay him for his time and effort looking for the spare parts that'll fit the cheap vinyl wood that the previous contractor that burned me installed since I didn't want to replace the whole flooring and only the problem areas. Im doing the next best thing since he won't accept compensation for his time and wanted to share with others my excellent experience with him. I'm so glad to have cross paths with Steve and will be solely using him for future projects.

Alberto is an incredibly friendly and responsive person. We shows up on time and keeps his word…read more However, my rating is for the work he did. I would give a 1 star for the work. He got an extra star because he is a great guy! Alberto agreed to fix the finish on our dining table. Needless to say he made it worse and left it in a big mess! He did not sand before staining and left a sticky gluey mess. He was unable to remove the sticky mess. The table would have been ruined had someone else who knew what to do not come along and sanded and redid the finish as it was supposed to be. This was a very expensive table that needed minor work...that became a major problem. Great guy, but won't use again. This was not his best project for sure!

I highly recommend Alberto based on my 5 star experience and following observations:…read more (1) Prompt and Pleasant Communication - Alberto responded right away to my message. He seemed eager and happy to hear my service needs and to align on a date that worked for both of us. (2) Skilled and experienced Service Performed - While my job was relatively small (install of door slab), the 50 year old existing frame it was being affixed to was not-leveled. This was no problem for Alberto - he efficiently repaired doorway and successfully installed slab. Alberto finished the job quickly and made it look easy (in about half the time that was quoted by other competitor handymen services I had contacted). (3) Post-Job Cleanup - Alberto and his assistant thoroughly swept the work area and removed project trash, following completion. During the job, I asked and Alberto shared about his ~20 years of job experience in varying fields including carpentry, painting, and major home renovation projects. I'll be calling back Alberto for future home projects and highly recommend him to others.

Caffi refused to sell me parts. They insisted I arrange a plumber Even though I put hrs the…read moreoriginal kholer faucet from them, I have been purchasing parts and service from Caffi Services since they were located on Quincy St. I use to refer everyone to Caffi. No more. They just lost a long time customer and many more.

The technician arrived late, I don't even know why he bothered to show up. He was obviously tired…read moreand ready to go home. I just wanted a routine checkup, and all he did was take a pic of the outside vent and then told me the company didn't work on my system. He was too lazy to even remove the vent and pretend to know what he was doing! I pretended I believed him and told him to go. I wouldn't use this company; they obviously don't vet their technicians very well.

Unprofessional and unreliable! Agreed to do job but never responded or contacted us back. Do not…read morehire!

I was fortunate enough to see Kwongs work from a friends bathroom he remodeled…read more He is a very knowledgeable contractor, personable & possesses the experience necessary to troubleshoot unknown problems that may come about during renovations. I've had my bathroom completely remodeled, a Murphy bed installed, and a couple large windows weatherproofed. The bathroom was a complete remodel. We went from drab to fab in shortly over 2 weeks. My bathroom floors were reinforced & leveled, eliminating a structural sag & squeaks. I love the updated bathroom . It feels very spa like. From a consumer & homeowner stand point he has excellent Communication Skills. He is a clean contractor & respectful of the property. Each day he cleaned up before leaving for the day. I learned a few tricks about how to work a little more cleaner by watching him & his crew work. I'm completely happy with all the work he's completed.