Unfortunately, I had to visit urgent care....but fortunately, I chose Urgent Care Express. It was…read morea very warm and inviting lobby and environment. Instead of hard waiting room chairs, there were chairs and sofas. They had a couple different areas, and TV's. The staff were all friendly and treated me wonderful. In the end, they had to refer me to a higher acuity facility, but made sure I would be refunded my copay. They didn't try to run a bunch of tests and then tell me they couldn't treat me. I really appreciated the upfront honesty from my provider. It made me feel like they had my health in there best interest. The nurses were very caring, and let me tell them everything that was happening without feeling rushed. Fingers crossed I won't need their services in the future, but should I, would definitely go back to this location.

Clean. Short wait. Fully investigated purpose of visit. All persons were professional, courteous…read moreand kind.

I have been going to SERC for a couple of months now, going into my 3rd month with them. I have…read morehad such progress with them! Every single person there is so nice and caring. I just got another 6 weeks of therapy prescribed by my doctor and I am so glad I get to continue going, since I know I need it. They are excellent therapists besides just being good and friendly people. Every one of the other patients I have met there love it there. The banter between patients and patients with therapists is lively and it keeps you laughing and in a good mood even when the exercises are tough! I cannot stress that part enough, even though it may sound silly. But nothing helps more when it is tough than being able to laugh through it! They care about you from all angles. As a matter of fact I found out they let their patients continue to use the facility after their therapy ends. You may not have them walking you through each step of the way but will still suggest additional exercises and techniques, all for a very small fee. I will most likely keep going there to make sure I am remaining strong and mobile after therapy ends. I had a workplace accident that literally ended up in multiple breaks where one bone had to be rebuilt in part, as well as nearly every muscle in my leg being damaged in some way, so it has been a very long haul for me with surgeries, therapy hospitals, in home therapy and now the out patient therapy. I most likely will be there for a while and once my muscles are strong enough another surgery and more therapy. I would not think of going to another place as I am sure they will see me through it all and back to having as normal a leg and knee as is possible. Thank you to all of the SERC employees!

This is the best PT that I have been too. A great amount of attention is given to their patients,…read morethe place is excedingly clean, and they are super friendly and kind. The addition of natural movements through yoga has helped my back and hip a lot! A+++ It's great now with Covid19 that they can also do telehealth calls.

Age ism. Since covid is afraid to go against mosaic and actually treat anything. Prescribed…read moreunnecessary drugs without any tests or even discussion. Had to talk to pharmacy about potential problems and what happened if I stopped taking. He recommended don't take without proper doctor care. Too many times left the office feeling stupid and not listened to. Diabetes is too hard for her. Don't waste money or insurance. Mosaic has too much now.

Very savvy, direct, and professional. My wife, two daughters, and I have been her patients for…read moreyears. Highly recommended. FWIW I'm an RN with 20+ years experience.

Had to bring our son for a torn tendon in his knee. Was very happy with the care and guidance he…read morereceived! Therapists are very knowledgeable, and thorough in their care.

You all did very good job there when I lived with you and I'm possibly thinking about finding an…read moreapartment and hiring you guys back on cuz where I'm living now is not the greatest and I am going to need to have almost 24-hour care if I cannot walk and I cannot turn myself in bed andand it's just recommended by my doctor right now so and I had bariatric surgery so I'm still losing weight but anyway thank you for all that you did when I was there and I hope to see you guys soon thanks

I recently became a patient due to multiple pulmonary embolisms that was near fatal. After being…read morereleased from hospital I was fortunate enough to follow up with Dr. B. He did additional testing and got me on new medication to help avoid future problems. He was very friendly & professional. Any questions we had had took time to explain in a way we could understand. I feel blessed to have survived my health incident and have access to one of the most highly recommended Drs. in this area.

she's amazing and everything she said was spot on. I had a mom and grandma pass around same time…read moreand the session with her was the most healing I've had. she's the real deal

I spent 45 days here, and it truly changed my life. The staff is incredible--knowledgeable,…read morecompassionate, and always willing to tailor care to each person's needs the best they can. You can genuinely feel how much they care about every patient who walks through the doors. From the nurses, kitchen staff, and cleaning staff to the counselors, directors, and everyone in between, every single person was supportive and treated me with kindness and respect. The environment they create makes it easier to focus on healing and recovery. I'm beyond thankful that I took the step to come here and get sober. Without the support of both the staff and the other patients, I honestly don't know where I'd be today. This place gave me hope, support, and a foundation for a new life. I highly recommend this facility to anyone struggling and looking for help. It's by far the best rehab I've ever been to.

I just spent 21 days at this facility. It was not a pleasant experience. I have several issues…read morewith the clinical director. They are understaffed and overpopulated with patients. That unfortunately makes them terribly unorganized. Poor communication between staff members. So many of the residents have mental health conditions along with substance abuse problems that this center doesn't seem qualified to treat. I went there desperately seeking help with alcohol abuse. I was shuffled between a few different "councilors" but most of my treatment was nothing more than AA meetings lead by former patients. However if you have good insurance or the ability to pay you are assured admittance.