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    SERC Physical Therapy

    5.0 (2 reviews)
    Closed 7:00 am - 6:00 pm

    Services - SERC Physical Therapy

    Physical therapy

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    8 months ago

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    Lorraine S.

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    6 years ago

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    Ask the Community - SERC Physical Therapy

    Orthopedic & Sports Medicine Center

    Orthopedic & Sports Medicine Center

    1.0(2 reviews)
    1.3 mi

    Avoid this place, and especially William Tshannen. We weere first time patients here. Never…read moreagain. Mr Tshannen misdiagnosed my daughter's sprained ankle. Told us it was only a strain and that she could keep playing on it with Ibuprofen, and to come back in 2 weeks if it still bothered her. 4 weeks later, she still had pain so we came back. Had new doctor who actually bothered to examine the ankle and told us that it was a bad sprain and that she should have been off it all along. We were sent to PT to rehabilitate the ankle, costing us hundreds of dollars we would've avoided having to spend if Mr. Tshannen had bothered to get the diagnosis right in the first place. Spoke with Office Manager, but she continually refused to correct our bill unless we paid for yet *another* office visit. Ridiculous. AVOID THIS PLACE!!

    I have had several severe injuries and unfortunately have had to use this clinic. The doctors seem…read moreknowledgeable but always extremely busy. Sometimes they made me feel like I was wasting their time by asking questions about my injuries. The office staff is awful. They are rude, condescending, and promise to return your phone calls but never do. I had to have many staples removed after surgery from a devastating leg break. I had/have nerve damage. I was screaming in pain as the nurse took out the staples. She rolled her eyes at me like I was faking it or being overly dramatic. Worst treatment I have ever received from any medical facility. Now I am having problems with the hardware that they put in to repair my leg. And again I'm dealing with a clinic that makes me feel like I'm a problem. They cancel appointments and promise to call and reschedule, but they don't. So frustrating.

    SERC Physical Therapy - physicaltherapy - Updated May 2026

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