We hired Jose to redo our backyard. A price and start date were agreed upon, and all was good. He came to our home and cleaned up the yard, telling me that he would be back the following day. However, he didn't make it and didn't let us know until we asked. The whole week he had one excuse after another as to why he couldn't come by and work in the yard. We gave him half the payment as a deposit (my husband determined half would be good), so we wanted the hang on and see how things worked out. He started August 28th, and didn't finish until September 13th. Which wouldn't have been a negative, if he actually worked diligently and often. On the 14th I woke up to check out the finished work, which I couldn't see the night prior because when they finished it was dark. Which is totally fine. After looking at the work he had done, I contacted him that same day and expressed our issues, which you'll see in the pictures. He responded that it didn't look good, and he'd be back to fix it. This was on Thursday, September 14th. I let the weekend go, and didn't contact him until Monday morning. No response. I again contacted him Tuesday morning. No response. I've tried to give him the opportunity to fix what was wrong, but Jose has gone MIA. As you can see in the pictures, there are 3 very visible lines from where he connected the artificial grass. I took a closer picture of each line. There's also areas where it's not flat. Part of the grass is rolled up. We had artificial grass installed through a different company, years back (for our front yard,), and it was two sections... but you can't even tell. There are zero lines! So I know this finished product isn't what it's supposed to look like.
He may have been great at fixing sprinkler heads and such, but I wouldn't recommend him to do large jobs. read more