Disclaimer: I have not been serviced here. I called to book a facial and deluxe pedicure but I…read moreneeded more information about the facials in order to choose one. The website just offers names, no actual description of the techniques/products used during the service. The woman who answered the phone was nice enough but couldn't answer my question smh. I waited several minutes for someone named Deja to come on the line and asked her to tell me a more detailed description of the facials they offered so that I could choose one. She said they cleanse your face and put 2 masks so what specific question did I have. Ummm I just asked you the specific question! I then asked her again for a simple description of each facial, it's only 3! She said the vital c is for hydrating, the acne is for acne, and the anti aging is for old people with saggy skin. WOW. I just hung up and booked somewhere else. Hopefully this business uses this opportunity to update their website as well as educate their employees (especially the person answering the phone!) on the types of services they provide. Example of a good facial description below: The ultimate Hydrafacial experience! The detox begins with Lymphatic Drainage, then, deeply cleanses, exfoliates, extracts and hydrates the skin while incorporating a Booster designed to target your specific skin concerns. This treatment concludes with LED lights therapy. Dermaplane complimentary.

Where can I start? This Spa is truly a hidden gem. My sister & I sadly found ourselves grieving the…read moreloss of our mother recently and these ladies & a gentlemen took such good care of us on not one but two visits! The entire experience on both visits were so amazing. The massages, mani/pedi's, facials & the grand finale was the wax treatments! I didn't want to leave but trust & believe we will be returning! Thank you so much for our parting gifts Nicole it was such a pleasure to meet you all. You really helped us prepare for our mom's homegoing in a special way. With Love, Niki - Atlanta, GA & Shannon - Fontana, CA

I heard about this new Black, woman-owned beauty supply store on Instagram. I instantly knew I'd be…read moredropping in because of ease of access and I needed to re-up on a couple of products. The store is organized and there were plenty of brand products (Mielle, Camille Rose, Taliah Waajid, and more) for natural and relaxed hair. There was a section for tools and I believe some wigs and braiding hair extensions. The owner was pleasant and even looked up a product she didn't have to see if she could order it for future inventory, loved that. I also got some free press ons with my purchase. I will definitely be back in!

So excited for this new beauty, skin and hair supply shop! The owner is knowledgeable, friendly,…read moreprofessional and just a joy. I'm so glad I stopped by yesterday! Her location is convenient to my work and it is clean, organized, well-stocked, and very inviting. It is refreshing to see a new woman-owned, African-American-owned company in the area! Hoping for the absolute best for TruLoyalty & Sharonda!!

Great facial. Clean. Friendly. I highly recommend Jonice for a facial. Of all the hands and stones…read moreI like this one the best in my area.

Massage by Ashley sooo so so good all around and Madison at front desk is amazing--so knowledgable…read moreand sweet. Every other aspect of trying to properly get treatment here has been genuinely horrible from start to finish lol. Seems like major lack of training on due diligence on customer profiles and administrative knowledge of the system/memberships for consistent customer experience. Have gone to location in short pump area and intend to continue to go there, but was signed up at this location and has been like pulling teeth until I got a hold of Madison! Was so excited to finally treat myself with my second massage ever and the free facial they include as a first month option. (This is not available to transfer to other locations nor a massage...I would have done so in a heartbeat if could do either as this location is 45 min from me. I understand that though, of course, makes sense.) I work and study very long hours, and have never pampered myself much, so I was really looking forward to it. Filled out forms prior, had the best time with Ashley, was feeling relaxed and blissful, and was met by a woman immediately after walking out of my massage asking if I had gotten Botox recently, which was on my form filled out prior to arriving at the location altogether. She explained the timeline is not doable, bummer, ok. I follow up with question about light pressure and that I am a mere couple days short of the time threshold. Still no, all good! Another woman walks out and I am getting a circular talking to by both women while I am clearly growing increasingly uncomfortable to the point of tears and keep saying it's ok thank you so I can leave. Additionally, one of the women also said that it was really on my injector to have told me about this specifically a couple times...I agree communication is a virtue...why are we assigning blame everywhere else lol. Just speechless. Def a case of whiplash emotionally. The other woman at the front desk (not sure of name, also very pleasant) finally expedited the tip/check out process which I was so grateful for!! They did offer to reschedule but this was a pre-busy season gift, far away from me, and I actually cannot deal with this location again lol. Shocked Ashton Kutcher didn't pop out because it felt like getting punk'd. I never leave reviews, but it has honestly felt like a fever dream, and I imagine the franchisee would like to be aware. A shame as it was a great treat and huge step of self-care for myself prior. Excited to continue at short pump and richmond location(s) though!

Maria is the best stylist, helping me understand what works best on me! Very timely as well.read more

Kathy and Mia are very sweet and so good at what they do. My daughter got her hair washed, trimmed,…read moredried and curled for $15! You won't get a better price or service!

This salon has recently changed its name as it's under different ownership but the employees there…read moreare still the same. I genuinely like this salon. My stylist Shanica is literally the best. Over the past 4 years I've been seeing her, my hair has grown longer and is much healthier than it was before. The stylist I had before her had been over-processing my hair causing much damage. Shanica brought it back from the brink and for that, I'll always be grateful. My only complaint about this place is I wish they accepted credit cards. Minor issue, but I never carry more than a few bucks cash on me so it's kind of a pain to have to go to the ATM every time I get my hair done.

Friendly and efficient. They will do what you want them to do…read more I recommend them very highly.

I walked in for pedicure. The stuff was very friendly. The guy who did my feet wasn't talking (but…read moreI was used to that from other places;) He did an excellent job, he was routined and doing a satisfying job. I can recommend that place. thank you

Wonderful salon experience!!! Lindi (the owner) listens to what the customer wants and makes…read morerecommendations (if the style you want wouldn't come out as expected based on hair length). Went to the salon based on ratings and posted photos and am pleased I found her. Too bad I won't be in the area long enough, but I would recommend her based on results, the price, and convenience of not having to drive all the way to Richmond. As the owner, she values her customers and aims to please!

This young lady has a sweet salon and amazing talent and listens carefully to her clients to…read moreprovide them an excellent cut and color! She is professional, well trained and very personable!! We will definitely be coming back! Great location and a clean and inviting salon!

I took a leap of faith & went to this salon for the first time yesterday & I had Sarah as my…read morestylist. I am so glad I did! I wanted to go all blonde, she helped me decide what shades would look best for me, she gave me professional advice, took her time & was just as enthusiastic about my new look as I was. She even brought me in today again to lighten my hair more because I wasn't completely happy with the blonde that turned out the first time. She was such a joy to be around, all the ladies in the salon are pleasant & kind. I'm so happy with the finished product & I will definitely be returning! Thank you so much Sarah for making sure I left the salon a happy camper! I will definitely be back!

I just recently got my hair done by Lucy and she is great! I even went back for a second…read moreappointment right after a previous one to have my hair lightened a little more and she did it with no problem. The Employees are all friendly and the salon is beautiful. I definitely recommend going here to family and friends!