I love these folks Beds are cleaned staff are beyond…read moreamazing My tan is always on point

This location in Chester is BY FAR the best in the business. I have fallen in love with all of the…read moreemployees and management. All of the ladies are loaded with knowledge and tips on what's best for you. I've never had a bad experience at this location. Thankfully recently they went though a management change and I have had the pleasure of meeting the new store manager, Cori. She's incredible. She's taken me from a pasty pale, to a bronze goddess! I wish all the places I go to on a daily basis had a staff like this one. 5 stars for the staff, 5 stars for the cleanliness, 5 stars for the beds. Way to go girls!

I've known Blakeley for YEARS. I was a customer at the Colonial Heights location before it was…read morebought out and went to her Hopewell location until I transferred to Northers VA. She and her husband are good people and very honest with premium equipment and first class service. I recommend their business to everyone and wish they had a location up in NOVA. Take care guys. I'll stop in the next time I'm in town, Kip

My tanning experience with Tan'n Time was wonderful. The girls knew what they were talking about…read moreand helped me pick a package that worked for me. They knew about the products they were selling as well. The salon looked very clean. I will recommend this salon to anyone I know.

had my first head massage today .. Rachael did an outstanding job it was so relaxing...read more

Mirrors on the wall is the best salon ever. Danielle does such a great job on my hair!read more

Great facial. Clean. Friendly. I highly recommend Jonice for a facial. Of all the hands and stones…read moreI like this one the best in my area.

Massage by Ashley sooo so so good all around and Madison at front desk is amazing--so knowledgable…read moreand sweet. Every other aspect of trying to properly get treatment here has been genuinely horrible from start to finish lol. Seems like major lack of training on due diligence on customer profiles and administrative knowledge of the system/memberships for consistent customer experience. Have gone to location in short pump area and intend to continue to go there, but was signed up at this location and has been like pulling teeth until I got a hold of Madison! Was so excited to finally treat myself with my second massage ever and the free facial they include as a first month option. (This is not available to transfer to other locations nor a massage...I would have done so in a heartbeat if could do either as this location is 45 min from me. I understand that though, of course, makes sense.) I work and study very long hours, and have never pampered myself much, so I was really looking forward to it. Filled out forms prior, had the best time with Ashley, was feeling relaxed and blissful, and was met by a woman immediately after walking out of my massage asking if I had gotten Botox recently, which was on my form filled out prior to arriving at the location altogether. She explained the timeline is not doable, bummer, ok. I follow up with question about light pressure and that I am a mere couple days short of the time threshold. Still no, all good! Another woman walks out and I am getting a circular talking to by both women while I am clearly growing increasingly uncomfortable to the point of tears and keep saying it's ok thank you so I can leave. Additionally, one of the women also said that it was really on my injector to have told me about this specifically a couple times...I agree communication is a virtue...why are we assigning blame everywhere else lol. Just speechless. Def a case of whiplash emotionally. The other woman at the front desk (not sure of name, also very pleasant) finally expedited the tip/check out process which I was so grateful for!! They did offer to reschedule but this was a pre-busy season gift, far away from me, and I actually cannot deal with this location again lol. Shocked Ashton Kutcher didn't pop out because it felt like getting punk'd. I never leave reviews, but it has honestly felt like a fever dream, and I imagine the franchisee would like to be aware. A shame as it was a great treat and huge step of self-care for myself prior. Excited to continue at short pump and richmond location(s) though!

Make sure you get there at least an hour before they close. They close before their set time. They…read morewill look you in your eyes at the door and not let you in.

I had an absolutely horrible experience at Beautiful. I purchased two packs of extensions, took…read morethem home, and quickly realized the wefts were way too thick for what I needed. I wrapped everything back up in the original packaging and went to return them, well within the 7-day return window that is printed on the receipt. When I got there, the employee refused the return simply because I had taken the hair out of the bundle to look at it. That "policy" is nowhere on the receipt, yet she wouldn't even bother looking at it when I tried to show her. What happened next was beyond unprofessional. She aggressively grabbed my bag, pulling at me and my belongings in an attempt to shove the hair back inside. She even came out from behind the counter to continue acting aggressive and confrontational. I repeatedly told her to stop touching me and my things, and she completely ignored me. The behavior from these women was disgusting, totally lacking in basic customer service, and honestly bizarre. No customer should be treated the way I was. Shes lucky it's only a bad review because between not returning my money based on the "policy" that is not there, and her aggressive nature such as grabbing at me, I should've called the cops. I will never shop here again, and I highly recommend others think twice before giving this place their business. Absolutely insane.

First time here. Going to return for sure! The masseuse,Naomi, was skilled and found areas I didn't…read moreknow were tight. The technique was different from other massages I was covered for the first part and then skin to skin the second half. The hot stones were amazing! Threw in 15 minute reflexology which was again well done. One comment, the room was fairly noisy. I could hear phones ringing, people coming in and conversations which distracted from the experience.

First and last time visiting this place. Went here for a couples massage for the first time. Not…read moreonly did they not disclose that a man would be performing the service prior to starting, but the woman left more than a dozen times throughout the hour to answer the phone or attend to other guests. Additionally, it has now been 10 days since the service date, and my back has not recovered from Taiwan Tony's crippling and calloused hands effectively crippling me. I cannot move my neck without debilitating pain. If I could give zero stars, I would. Find better care elsewhere. Scam Asians.

Honestly, the place might seem a bit questionable at first, but I went in for a nail fill and…read morepedicure and was pleasantly surprised. Both services turned out great. The technician who did my pedicure was very thorough with the scrub and gave an amazing foot massage. My nails also came out looking really nice. I would definitely recommend this spot!

I've going to this nail shop for over 20yrs never had a bad experience never always walked in and…read morethe service is always welcoming thanks for all y'all do

They pretty much have EVERYTHING. If you are a stylist it is one stop shopping. They don't sell…read moreRedken products which kinda sucks but the have most other major product lines.

I frequent this Cosmoprof bc it is closest to my residence. They usually do have everything…read moreadvertised in their flyers and seem to be well stocked. However the staff is not very attentive and not very informed on products and specials. In my most recent experience today I arrived at the location at 9:07 am. They open at 8:30 am on Saturdays. When I walked to the door the lights were on but it was locked with a sign that said "be right back, thank you". I waited bc I had no choice, today is prom and I needed to stick up on bobby pins. 25 minutes later the employee arrived back to unlock the door. I am a stylist, my time is important. I arrived at work last bc of this. It was inexcusable. If you are in the retail business you need to have someone at your location to assist customers the hours you state you are open.