Came here for a Saturday night birthday party and stayed overnight…read more The welcome and treatment by the staff was exemplary at all times. The rooms are clean and comfortable with good televisions and shower etc. We had a room overlooking the street and it had a bit of road noise so I suggest that you ask for a room facing the other if you want a quiet night. Breakfast was absolutely awesome - with a great choice of hot dishes which were very well prepared - kippers, salmon and scrambled egg, omelette, eggs benedict as well as the classic English breakfast to say just a few - much better than I get in Hilton's or Marriotts etc!! recommend!

Summary - The dirtiest hotel I have ever stayed in! Dated…read moreyes, some furniture & fittings broken yes but it was the cleanliness that really upset and shocked me! I was told by reception on check out that the company 'Brilliant Hotels' have only just taken on the Staindrop Lodge and the pandemic has a terrible effect on the hospitality service. I appreciate these are challenges BUT the hotel SHOULD NOT be open to the public & taking bookings in its current state. Visiting Sheffield for the university open day. I booked Staindrop Lodge having read the reviews online, without taking into account the date of the reviews. Turns out they are very out-of-date. Since the hotel changed hands the older reviews definetely no longer apply! Neither does the AA 3+stars, in fact the hotel is no longer listed on the AA website. I was the only adult with 3 childern, 4+ hours from home. If I could have moved to another hotel I would have done! But despite constant checking through out our stay the nearest availablilty was in Leeds. Our visit:- We arrived late Friday evening. There were parking spaces in the car park but there was also a very large overspilling skip. I was surprised at check-in, Covid QR code display, no symptom check list or any mention of covid at all. We went to my daughter's room first, on the stairs outside the room door was a pile of dirty towels, crockery and used face mask. Inside the room, it was very warm/airless & stuffy. The toilet had a skid mark in the bowl and only one towel for two people staying two nights. Mine & my son's room was the other end of the hotel and very grubby. The overwhelming mildew smell from the bathroom (the extractor fan did not work). The kettle had water in it that was black & mouldy. In the wardrobe was balled up pair of used trousers that also contained a used pair of underpants & socks. The carpet was heavily stained and very dirty, used ear plugs around the bed. Ther toilet seat was only attcahed by one hinge, so slipped around if sat on. The cold water pressure tap barely dribbled out. The shower lever was very tempermental, so we had to keep pulling it to get the water to come out of the shower head. We also only had one towel (grey & smelly too). In both rooms the TV and kettles were lasted PAT tested in 2018. During our stay of three days I did not see any staff cleaning the rooms and/or public areas. Other than a box of disposable face masks and a tub of hand gel there was no consideration for covid safety. Yes I complained as did many other customers and continued to look for aleternative hotels in the area. We booked through Booking.com and paid at time of booking (£345). When I checked out there was finally someone on reception that looked as if he may be able to help - he did not. Other than repeat the hotel had just been taken over and they are planning a refurbishment, he just listened to my list of issues but said he was not authroised to make any refund as the booking was through Booking.com. DO NOT STAY HERE!!!!!! I now read that the hotel was leased by the local authority during the height of the pandemic to house homeless people. This would have been over a year ago and the hotel shows no signs of being cleaned in anyway since. The hotel cancelled our booking after we returned home so I can not leave a review on Booking.com. Wow just WOW!!!!

Stay somewhere else when traveling to Barnsley. Not a nice place. Walls are paper thin, if next…read moredoor neighbor Uniates you'll hear it, if next door neighbor has TV on you should watch the same channel on your set in your room or the sound of theirs might over ride yours. Old uncomfortable beds, pillows that are literally 1.5 inches thick or about a third as should be, no hair drier in room, air conditioner would not turn on, and you have to pay separately for breakfast. Holiday Inn Express a few miles away was much nicer and less money. Not a horrible place but if you can stay somewhere else, do it.

Stayed here overnight on the way 'up North'…read more Although I arrived late, I was greeted with a friendly welcome at reception. The hotel had also rung the night before to let me know the opening times for the adjoining leisure centre as well. Pretty impressive. Good size rooms with double power points under the bedside tables. Room has a work desk and kettle with tea and coffee. The room itself was clean but the kettle and cups could have done with a little tlc. Pre book breakfast and save £4 The breakfast buffet at the hotel is probably a bit risky if you've got a heart condition but it was superb! Free wifi for just 2 gadgets which could be tricky if you are travelling with kids but there is one of those handy TV hubs in the room which is also pretty impressive for this level of hotel. I tried the famous Barnsley chop in the hotel restaurant when I arrived. If you are a southern softy like me, I would recommend sharing this winter warming dish with at least one other person.

Nice hotel, very good service no complaints. Lost a mark because a pint of lemonade cost £3.10 from…read morethe bar. Fortunately there is a pub next door and an Aldi opposite that are cheaper.

I didn't even stay here, I pulled up with my 73 year old father for a 1 night stay , we were…read morewatching a show in nearby Barnsley. It didn't look very nice but when we approached there were 3 , clearly drug addicts directly outside the door. We sat for a bit and 2 of the people went into the hotel and were clearly staying there and 1 stayed outside , we felt very unsafe and decided to leave. I called the hotel to let them know that we did not feel safe to stay and certainly didn't want to come back late after our show. She said yes there were 2 people who were between homes (homeless) and was about to move on their friend from outside . Not fair for paying guests to be scared of staying in a hotel that is housing drug addicts and did not feel safe at all. I have nothing against housing homeless people., however when thu are clearly addicts then paying guests should not have to be put in a situation with them. We booked into another hotel and the travelodge Bransley have refused a refund . They did say we could gave paid extra to cancel but I didn't think for 1 minute I would be cancelling so I just paid the rate , an absolute disgrace.I would never use travelodge again and for no offer of a refund is very very poor service, shame on you

A good, functional budget hotel, but any shortcomings in the hotel are totally made up for by the…read morestaff, who are friendly and obliging, more like it was a family run hotel than a downmarket chain. Handy for Tesco and Frankie and Bennys if you are peckish, the car park is small but there is more space near by at no extra cost

Welcome to the 40-watt hotel. Where you can check out anytime you like, but you can't find the door…read moreto ever leave. So last weekend I stayed in Wortley Hall hotel the night before a wedding. Unfortunately though the group were in great spirits there were a large number of things that just made this place unbearable. Firstly the decor: The hotel section especially is in dire need of a full redecoration. Peeling wallpaper, smelly communal spaces and tatty carpets were found throughout. In fact the only place which seemed to have been looked after was our room, however despite the competently hung wallpaper there were still a few crucially lacking features, most importantly a safe (which we were told there would be for the wedding rings, meaning keeping them in someone else's room overnight). The bathroom was a bizarre mess, simultaneously clean and dirty. The cheap lino stuck to our feet getting out of the laughably small showers with it's semi-functional door. It is only fair to say that the house-keeping had done a good job and everything was as immaculate as they could make it, so it's not laziness, just dilapidation and incompetence. Secondly the house-staff: While one of the bar staff and the breakfast staff were very nice and pleasant they struggle to make up for the remaining staff. Upon arrival we were just stared at blankly during check-in (not even a hello), during our evening in the bar the staff were slow and rude, one girl especially had a habit of announcing the prices while thrusting her hand over the bar and not making eye contact. "Five Ninety!" *thrust and look away bored*. Thirdly the smell: I can't comprehend exactly what is going on here but throughout the night we encountered a large variety of very unwelcome smells in the hotel. From a faint whiff of bowel movement in the corridors, to a mixture of urine and bleach in the bar, to a rather unfortunate vomit odour in one of the breakfast rooms. I can't tell if this is a product of recent nights of the long encrusted truth of what happens at your average Wortley Hall bash, but it was unpleasant to say the least. Lastly, the fixtures and fittings: This all culminates in the most bizarre feedback I could ever give to a hotel. The overwhelming impression that the entire building was appointed for the dwarves from Lord of the Rings. "What kind of a comment is that!?" I hear you ask. Well what else am I to think when all the mirrors are at a height of 4'6" and all the light bulbs are so dim I think they actually produced darkness? This decision to make all the rooms the Gimli suite may we be deliberate ("It was deliberate!") but that doesn't make it any less a bad idea. Also, I though I did know Dwarves were natural sprinters, I didn't know that they didn't like condiments with their breakfasts. Not a jot of brown sauce, a dollop of ketchup, or heaven forbid a little piccalilli was on offer. Better get some beanjuice while you're up! The most saving of graces here are the grounds. Lovely, well kept and well described. I would only add this, go see them before someone sets up a bouncy castle or a sumo ring in them, which appears to be a daily occurrence around 11:30.

Super happy to have stayed a couple of nights here last summer while we photographed Michael and…read moreManasi's wedding. Loved the area, breathtaking gardens and great staff. Also, if you are getting married here its well recommended by us. Stunning all around - http://blavou.co/wortley-hall-wedding-photography/ Thanks guys! http://blav

We went to the Rockingham Arms on Saturday night while my friend's wife and daughter were dining…read morewith their group. We decided to have a couple of drinks and a light snack in the bar while we waited. I genuinely hate leaving bad reviews, but this was honestly dreadful. The food was a complete joke -- and we only ordered from the bar snack list. There were just four options on the menu. First choice, Scotch egg? "Sorry, we don't have any." Fair enough -- it was late on a Saturday night. Next up, "Hummus, Pesto & Bread." Simple enough, right? After a 35-minute wait, our food arrived: two sad pieces of bread and a ramekin of watery, orange-coloured hummus. I asked where the pesto was, and the young server confidently said, "It's under the hummus." She went to fetch cutlery, and when I checked -- of course, there was no pesto. When she came back, I asked again, and she replied, completely blasé, "We haven't got any." I pointed out she'd just told me it was under the hummus, and she just shrugged and walked off. Why lie? As for the hummus itself -- it was an abomination. Orange, watery, and utterly tasteless. Hummus should be made from chickpeas, garlic, olive oil, and a bit of seasoning. This was none of those things. So effectively, our "snack" was two pieces of bread. When I raised it with the barman, he said he'd pass it on to the kitchen. An hour later, the kitchen staff packed up and left. I asked again -- still no apology, no offer to put it right, just another shrug. For what they charge, the quality and service are a complete disgrace. My friend's wife and daughter came out of the restaurant later on with similar complaints -- apparently their meals weren't much better. I won't be going back, and I'd strongly suggest anyone thinking of eating here to look elsewhere. There are plenty of pubs that actually care about their food and their customers. Sadly, this isn't one of them.

The food was delicious but when they told me (On a Saturday…read morenight) it was going to take an hour for our food to come we agreed and paid, but it t really took 1 hour and 45 minutes....wow we ended up Getting a bit squiffy!!!!