Ask for an upgrade. Rooms are SMALL. VERY SMALL. The concierge is simply AMAZING and can help you…read morewith all your needs. Very VERY attentive and multitasking. The hotel is old and overwhelmingly big, but the location couldn't be better and the buffet breakfast with their beetroot smoked salmon was something we are STILL talking about. One of the spa employees was a real ditz, killing a star off the review. But on another visit, we had a tour of the vault, because my curious george husband HAD to see it (that is where the manicures happen). Upgraded room was super spacious and made for a lot of comfort with all the ammenities that make a "getaway" vacation special!

This is a lovely hotel in an excellent location. The concierge and valets were outstanding-helpful,…read moreattentive, and very personable. The one gentleman shook all of our hands as we left which was so nice. We had breakfast at the Rise twice, very good, and dinner once, which was good though only as one server was working our side of the busy dining room, it was slow. We stayed in the modern wing in a family room which was spacious and lovely. In terms of negatives, the mattress was hard and lumpy, and there was the only one small hook to hang towels and robes, so not much room for our party of three. I mention this because the Grand has a sustainability focus and encourages guests to re-use towels, which we did: more hooks are needed. The reading lamps on the headboard did not work. The major problem we had was the temperature of our room: the thermostat read 16 but it was more like 20; too warm for sleeping. I called down to reception and concierge and there was no answer - multiple times - I think perhaps the phones were malfunctioning. I reached an operator who said she'd leave a note as she was leaving in five minutes. I went down to the front desk and the staff member told me she could adjust it from a control panel in the lobby (?), however, the room stayed too warm. This definitely took away from the experience as I didn't sleep well and expected better from a five star hotel. Lastly, and this is small, but the greenery out front (topiaries and flowers) and in the hallways are plastic, again, not five star. For a hotel focused on sustainability, natural plants would be much more suitable.

Wow! Is all I can say so far! Staff on reception were super friendly and helpful. Room was…read moreperfect! Comfortable bed, there is a little problem with bath drainage so we reported that and hopefully it will be sorted out when we get back. Beds very comfortable slept soundly. I was very impressed with the breakfast service provided here at the Crowne Plaza Hotel in Leeds! Your traditional breakfast items are available, along with multiple choices of how you like your eggs- poached, scrambled or fried! Plates are warmed. All the food was warm and fresh! Keeping buffet style food looking good and at a good temp is difficult, and this was well managed! Mugs for your morning beverage of choice- also warmed! I love this touch! For the more continental lovers, there's a lovely selection of pastries, fruit, yoghurt, cheeses and meats including fish! Fruit juices also available, and those that are wanting something like an eggs Benedict, that can be ordered for a small supplemental charge. The staff are very friendly and attentive, making sure you have anything and everything you need. To say I was very impressed is an understatement! After a fab nights rest and this magnificent breakfast, I'm ready to set on my touring and exploring day in Leeds!

A decent hotel, clean rooms, no issues at all. The buffet breakfast was amazing. One of the best…read morehotel buffet breakfasts I've ever had and Ive stayed over 1000 nights in hotels. Close to downtown Leads but still required a short 10-15min walk to the centre of town.

Lovely hotel with loads of complimentary extras: fluffy bathrobe,…read more slippers, 2 half bottles of wine, chocolates, mineral water, free wi-fi etc. On arrival we were given a free upgrade to one of the more deluxe rooms, the concierge brought my bags to the room and showed me how to access the wi-fi, they couldnt have been more helpful. The room was very clean and elegantly decorated, the view wasn't fantastic, however the hotel is situated on a side road so I didn't expect city view anyway. There is a DAB radio and loads of channels on the TV if you feel like relaxing. Would definitely stay again

Ah, Quebec's. I've had some great and shocking times here, but I can't help but remember it through…read morerose-tinted glasses. You'll love this place for the luxurious beds, long pile carpets, sweeping open staircase, oak-paneled drawing room complete with honesty-bar, free champagne receptions on Wednesdays the fresh orchid left on your pillow with a hand-written note was also a nice touch. The service, however, was a bit too much like fawlty towers to give it 5 stars. When things were good, it was bliss, however - don't expect the staff to be able to process a refund if they get your booking wrong (I gave up after a year), or to move you if they have a solvent disaster in the restaurant below (was nearly asphyxiated). However, time is a great healer, and now I don't really think about the those things, and just remember the pillows Pluses: Period building, gorgeous fittings, all the trimmings, central. Downsides: Service. Around GBP130/night.

When I lived in London and my company would send me to Leeds they'd often put me up here. I…read morepersonally err towards smaller boutique hotels but The Radisson has plenty to recommend it. The location is fabulous, a short walk or cab ride from the train station and right at the heart of good shopping and eating and residence at the hotel gives you access to the gym at The Light. The hotel is housed in a stunning deco-themed space and the rooms here are extremely well-equipped and spacious bordering on the obscene if you're a single business traveller. Staff are polite, efficient and helpful, which is all you can ask for. In terms of refreshments there are options for eating and drinking in your room or at the hotel bar and restaurant, I've found both options to be perfectly good, although if you have the time please venture further afield!

We stayed at the Radisson for 1 night last summer. We didn't know what to expect from this hotel as…read morewe booked it over the internet (at a very good price) but we were not disappointed! The hotel is in the heart of Leeds making it perfect for exploring the city. Although it was very busy, the check in was good, fast and efficient and the staff were friendly and helpful. The room we had was small but very classy and had everything we needed. It was stylishly decorated and very clean and tidy with all the usual facilities you expect. There was a mini bar which as per usual was ridiculously overpriced so we steered clear! After having a lovely meal in Leeds we came back and sat in the bar and had a few drinks. Once again, the staff were happy and friendly and mad sure we had everything we needed. The bed was very comfortable and breakfast the next morning was very nice. I can recommend this hotel for anyone stayin for either business or pleasure and should we go to Leeds again I would definately choose the Radisson.

They could improve the bed . Ours was leaning backwards. The…read morepillows were tiny and flat.the broken shower faucet , the food . We were part of a tour group and had a pre set menu . It was the first place that we had stayed in - in our 2 week visit that the food was simply awful. From start to finish the food was worst than public school cafeteria food. Everyone in our party of 19 agreed that it was the first meal that we had received on our trip. The beef and potatoes with gravy and parsnips was something that I would not feed to my dog. It was smothered with a salty water sauce that supposedly was a beef gravy. The desserts were even more dreadful. As a trained pastry chef - the chocolate cake tasted like corrugated cardboard that was picked up in the desert . Also breakfast , every place we stayed on had wonderful Greek yogurt at breakfast, this place served watered down "country yogurt " that was never filled enough to get a bowl. I would not recommend a group tour staying h here. Everyone in our group agreed that the mattresses and pillows were simply the worst of our entire trip. Also we had a drink before dinner and sat outside - every table was piled up with dirty dishes and glasses and bottles . No one was clearing tables for the entire 45 minutes that we sat outside on the patio. Too many lovely places to stay instead of York Marriott.

Needs updating. The beds are subpar, to say the least. The bed leans/tilts towards the ground on…read morethe sides. Fans/AC broken in the whole area (the front desk supplied a fan). Not just our room. The further back you are, the hotter it got. People commented about how lucky we were to be able to get a fan. Very uncomfortable setting. Food was good. Good choices at breakfast. They provide free wifi and lotion. The phone was incredibly dirty and rundown. When trying to call the front desk for assistance, no one answered twice. The staff were nice once we had to go to the front desk for assistance. It is loud/noisy through the door that is adjoining to the room next door.

Their slogan is "one of the most picturesque hotels in Yorkshire" and, if anything, that is an…read moreunderstatement. Set amongst the woods of Otley Chevin, this hotel is fairly remote yet only a ten minute drive from civilization and the airport, meaning that its location is perhaps its most valuable aspect. The other aspects of the hotel are not without their charms, however - I went here for a wedding and stayed the night in one of the quaint log cabins, finding the facilities, food and service excellent. To me, the Chevin hotel definitely belies it's three star hotel rating. Which is why I give it four.

Update of a previous review which I now have deleted…read more I have been a regular (several nights per month) at this hotel for several years, My company being in nearby Horsforth, though I live on the Wirral. Its had a few ups and downs, but since becoming part of the Crerar Group, many improvements have been made, and still more are planned,many lodges are to be refurbished. It really is a pleasant place to stay. The restaurant, (extended out to overlook the lake) last year now serves excellent food, and staff are polite and attentive. It is good enough to justify an entry under Restaurants as well as 'Hotels'. I am on first name terms with many of the staff. There is a pool, sauna, gym etc. Note no mobile phone reception up here ! Very convenient for Leeds/Bradford Airport. The symbol on the Qype map is in the wrong place ! Its east of Menston on the 'top' road towards Bramhope (now corrected) (later edit 12/11/09. I continue to stay regularly. Many of the lodges have now been refurbished, I am promised one of the new rooms next time. Work continues on the others, completion by February 2011. Hotel name seems to have changed to Chevin Spa (new sign outside). I may be able upgrade to 5 stars when all rooms finished. Dinner continues to be excellent in all respects. New edit, May 25th 2010 work has now started on extending and improving the leisure centre Yet another edit, 9/10/10 Leisure centre now complete, with bigger and better facilities. Some more refurbishment of rooms is to take place. Things slowed down a bit as the excellent General Manager left a few eeks ago, another starts shortly. He will need to appoint a new chef, and change the menus, as they have been working with temp chefs and using same menus for a while. But I still love this place and stay at least twice a month for a couple of nights. We also had a family lunch for 11 here on Sept 4th , my fathers 90th birthday. They did us proud , and threw a cake in free. Still 4stars, not quite five but they are getting closer. And another edit, 28/1/11 New manager Jurgen Kruijt, and new chef in place and this place continues to improve. I stayed two nights again this week, and both dinners were excellent.I particualry enjoyed a starter of three salmon types (marinated, smoked and mousse) and a main course of Gressingham duck breast was ccoked to perfection. There is a heating problem in cold weather in some of the larger rooms (eg 40-48), the smaller rooms and lodges (49 upwards) are very cosy. When occupancy is low , breakfast is served individually direct from the kitchen. When fuller, they do it buffet style, but as with most hotels that do this, some items dont keep sufficiently warm. Still annoying theers no mobile phone reception, but I doubt there is little can be done about it. Further edit 3rd Aug 2011 Still staying very regularly. New Restaurant Manager Rob Holmes is back after a year or so at a Harrogate Hotel. New menus start next week. Table d'Hote is being abandoned. There will be 6 course tasting menu and an expanded A La Carte. I will report again when I have tried it. THEY HAVE ALSO BEEN AWARDED AN AA ROSETTE. Meanwhile the hotel group (Crerar) has initiated a heinous charge of £2.50 for Credit Card payment of hotel bill. I immediately emailed HQ, and got one back from the Chevin Manager, (whom I know) saying they will not charge me as he wants my regular business. This however is hardly the point. !Its a matter of principle. I need two nights every week in the area and this is by far the best hotel in the area. Further edit 9th Aug Well its only a week since my last edit. I tried the new 6 course tasting menu, but it was rather disappointing. I declined the first course (mini Scallop and Black Pudding Salad), second course had a choice of two (I had Quenelle of Salmon, which was very good), then was served a Veloute of Broccoli in a small cup, also good. Choice of two mains formed the fourth course (But one single lamb cutlet, and not too well trimmed, really was far too small, barely a mouthful of lean meat). An excellent poached pear with home made ice cream came next, and finally a very tasty piece of blue cheese on a biscuit with two grapes. By piece I mean a morsel, no more than a half inch cube, one mouthful. Coffee is included. Price too heavy at £32.95. Having said that the A La Carte menu was much expanded with something for everyone, and I am sure this is the better option and will be well executed. Three courses however will certainly cost more than th eold Table d'Hote or the tasting menu described above. I am back next week so will try something form the a La Carte (PS The house bitter has changed from Mary Jane to Ilkley Gold)

The cheeky Depot Suite has a wicked 6ft plunge pool made for two, great Bose sound system and comfy…read moresofas in the lounge. A nice big king bed on the bedroom. Not the biggest suite ever but packed with goodies ;)

Situated near the station and only a few minutes walk to the city centre, this Mal really has it…read moreall. The entrance is decadent and luxurious, really oozing the appeal it so claims to have. I was reluctant to give my bag over for storage as we couldn't check in (due to a previous horrible experience at the Manchester Deansgate Hilton where my make up and jewellery bag got swiped) but the girl behind the desk was reassuring and friendly, asking questions and giving us good advise on the best way to get into town and where to shop/eat. Upon returning the new man behind the desk recognised my mum instantly and had our key cards ready before we'd even reached him. Impeccable service. (This man alone deserves 5 stars as he recognised us when we were leaving as well, which always makes you feel important. I didn't catch a name but he was French [doesn't help in a hotel where they hire a lot of French people] and had more charm than you could shake a stick at, but he was never seedy, a balance that charming people don't always quite get right. Anyway, I digress.) One of the lifts was out of service, which knocked off half a star, and the room was really cold at times, taking off the other half. The room itself was lovely a good size with a great bathroom, lots of space for us to unpack and spread out. As mentioned we couldn't quite get to grips with the air con/heating system so we were a touch iced at times; maybe we were being slow or maybe their system is too complicated, you decide. The lifts speak French which threw us off completely on our first trip but was fun to imitate on other times. The surrounding area felt safe, maybe as it was the gay area and when you're two women it's nice to know that noone around you is interested, and it was an inviting and comfortable place to go back to in between our day and evening activities. Some great offers to be taken advantage of and a great experience all round.

I've just returned to the wet and wild delights of Manchester from a night away in York at the…read moreHotel Du Vin with my dear mama. Now, we stayed on the Winter offer as, naturally, rooms in this hotel chain can rack up an almighty bill. This gave us our room and a two course dinner from the prixe fix menu, something which we had taken up before in the Leeds Malmaison and thoroughly enjoyed. We arrived early in the hope of dropping our bags off before hitting the sales and the staff were happy to oblige once they reached the reception desk. The decor of the Hotel Du Vin is in keeping with the others in the chain; dark but cozy and comforting. Behind the reception desk is a wall of clocks - of course, you might think to yourself, showing times of other countries across the world. No no good Yelpers, these clocks simply show you the times of other counties. Not quite as exciting seeing as we're all in the same time zone! The hotel isn't very far from the centre so we walked into the centre of York and back again quite comfortably, marveling at the amount of flooding near the centre, and taking a walk on the famous wall. Returning to the hotel in the evening, we were shown to our room and left to our own devices. The room was fine, with lovely sleigh beds, and the bathroom was large and heated. We were both looking forward to dinner but this is where The Hotel Du Vin loses some stars from me I'm afraid; service was shaky from the get go as, after we were given the prixe fix menu and main menu, we were told we needed yet another menu for our offer. However, this menu was exactly the same, so seemed a bit pointless and as if the staff hadn't quite realised or paid attention. We ordered a bottle of chardonnay but were given sauvigon, the reason given was a conflict with suppliers and only explained when prompted, which lacked integrity and left us feeling a bit deflated. My belly pork was lovely and soft, with crispy crackling, delicious potato, and black pudding, but followed with a fairly lacklustre chocolate & chilli cheesecake. Mum's cod wasn't my cuppa due to my dislike of fish, but her apricot frangipane was stolen and devoured in no time. On check out the wine issue arose again when our bill didn't add up. This was eventually resolved but it did feel as if we were paying for someone elses mistake with our time - the shops were calling! I would consider staying here again on an offer but York does have other hotels. Ho hum.

Couldn't fault the service at all here - nor the food. Paid £185 for a dinner, bed and breakfast…read moredeal, and thought it was an absolute steal. Our room was gorgeous, and we enjoyed our meal thoroughly. I still can't believe the value for money.