Came here for a Saturday night birthday party and stayed overnight…read more The welcome and treatment by the staff was exemplary at all times. The rooms are clean and comfortable with good televisions and shower etc. We had a room overlooking the street and it had a bit of road noise so I suggest that you ask for a room facing the other if you want a quiet night. Breakfast was absolutely awesome - with a great choice of hot dishes which were very well prepared - kippers, salmon and scrambled egg, omelette, eggs benedict as well as the classic English breakfast to say just a few - much better than I get in Hilton's or Marriotts etc!! recommend!

Summary - The dirtiest hotel I have ever stayed in! Dated…read moreyes, some furniture & fittings broken yes but it was the cleanliness that really upset and shocked me! I was told by reception on check out that the company 'Brilliant Hotels' have only just taken on the Staindrop Lodge and the pandemic has a terrible effect on the hospitality service. I appreciate these are challenges BUT the hotel SHOULD NOT be open to the public & taking bookings in its current state. Visiting Sheffield for the university open day. I booked Staindrop Lodge having read the reviews online, without taking into account the date of the reviews. Turns out they are very out-of-date. Since the hotel changed hands the older reviews definetely no longer apply! Neither does the AA 3+stars, in fact the hotel is no longer listed on the AA website. I was the only adult with 3 childern, 4+ hours from home. If I could have moved to another hotel I would have done! But despite constant checking through out our stay the nearest availablilty was in Leeds. Our visit:- We arrived late Friday evening. There were parking spaces in the car park but there was also a very large overspilling skip. I was surprised at check-in, Covid QR code display, no symptom check list or any mention of covid at all. We went to my daughter's room first, on the stairs outside the room door was a pile of dirty towels, crockery and used face mask. Inside the room, it was very warm/airless & stuffy. The toilet had a skid mark in the bowl and only one towel for two people staying two nights. Mine & my son's room was the other end of the hotel and very grubby. The overwhelming mildew smell from the bathroom (the extractor fan did not work). The kettle had water in it that was black & mouldy. In the wardrobe was balled up pair of used trousers that also contained a used pair of underpants & socks. The carpet was heavily stained and very dirty, used ear plugs around the bed. Ther toilet seat was only attcahed by one hinge, so slipped around if sat on. The cold water pressure tap barely dribbled out. The shower lever was very tempermental, so we had to keep pulling it to get the water to come out of the shower head. We also only had one towel (grey & smelly too). In both rooms the TV and kettles were lasted PAT tested in 2018. During our stay of three days I did not see any staff cleaning the rooms and/or public areas. Other than a box of disposable face masks and a tub of hand gel there was no consideration for covid safety. Yes I complained as did many other customers and continued to look for aleternative hotels in the area. We booked through Booking.com and paid at time of booking (£345). When I checked out there was finally someone on reception that looked as if he may be able to help - he did not. Other than repeat the hotel had just been taken over and they are planning a refurbishment, he just listened to my list of issues but said he was not authroised to make any refund as the booking was through Booking.com. DO NOT STAY HERE!!!!!! I now read that the hotel was leased by the local authority during the height of the pandemic to house homeless people. This would have been over a year ago and the hotel shows no signs of being cleaned in anyway since. The hotel cancelled our booking after we returned home so I can not leave a review on Booking.com. Wow just WOW!!!!

This is a fab hotel, had both my school proms here and now im having my wedding here…read more The wedding package they have is very reasonable price and all inclusive, the wedding co-ordinators are very helpful and friendly, we found it easy to discuss what we wanted with them. The food is to die for and is a very good price. The bedrooms are nice quality and very comfortable. Will soon be even nicer when refurbishments are finished. Check out their themed nights, lots of fun and great food for a reasonable price :)

Chris, the man at the front desk, was so welcoming and knowledgeable. It was nice to speak with…read moresomeone so pleasant after a long trip!

I have stayed in this hotel twice now when visiting events at the Arena or the Don Valley Stadium,…read morethere is another Premier Inn straight across the road from the Arena, however this one is very handy for the train which stops at Meadowhall Interchange and is just across the road from Meadowhall Shopping Centre which is perfect for a good days shopping. I always quite like Premier Travel Inns. In my experience the rooms are always spacious and spotless and the food, though not spectacular, isn't bad for a chain hotel. This one is no exception. As somewhere just to stop over and get a good night's sleep I can't fault it. The rooms have a television with quite a few free tv and radio channels, a kettle with free tea and coffee, a hairdryer and other bits and bobs that come in useful. The shower was fantastic, very powerful. The staff were all friendly and helpful, and we had a good night's sleep ,which is what matters.

Nice hotel, very good service no complaints. Lost a mark because a pint of lemonade cost £3.10 from…read morethe bar. Fortunately there is a pub next door and an Aldi opposite that are cheaper.

Stayed at the hotel including dining in. Room was spacious, nicely decorated and clean. We enjoyed…read morea good nights sleep in a large must of been king sized bed. The next day we enjoyed breakfast, lunch and dinner in-between relaxing on the grounds of the hotel which itself is a mix of old and new. Staff attentive and friendly. Would definitely stay there again!

Great venue for weddings and afternoon tea. I visited with a group of 12 other ladies to celebrate…read morea baby shower. It was a busy day for them as they had 2 weddings going but we were sat in a lovely room to ourselves and had a lovely waiter just to ourselves .We were offered lots of refills on teas and coffees and we were presented with lovely afternoon tea platters. The food was tasty however, my friend who is pregnant struggled as she couldn't eat some of the items such as the smoked salmon or the brandy cream dessert. The rest of us helped her out though! The grounds are lovely, despite the fact that it chucked it down! I would recommend if you are in Sheffield, it's about a 20 minute drive from the centre. Afternoon tea costs £15.95 per person.

I was relucant at first about the quality of this hotel, due to the price (£32 per room!), but I…read morewas pleasantly suprised. The decor was basic but clean and modern, and the rooms were very clean, yet compact..but more than adequate for the bargain price. The rooms can sleep up to three (either a double bed with a bunk bed over it, or two singles with a bunk bed over) and so, this hotel is great for someone going to an event at Sheffield Arena or Don Valley Stadium. It'd mean you would only pay just under £11 each! The staff we encountered seemed very friendly, and I was really pleased to see that they had a little shop area, which is really useful in an out of town hotel. All in all, I would recommend this hotel to anyone who doesn't require a luxurious hotel, but wants something cheap but not shabby or dirty.

Clean, cheap and basic. The bed was a bit hard but at least it wasn't lumpy. The staff were…read morefriendly and helpfull, gave me everything I asked for. The shower was good and while the room was small it was adequate. Breakfast is a good deal if you like cornflakes, toast and croissants but best of all it comes with not only tea and coffee but hot chocolate and fruit teas. No wi-fi in rooms and service in reception area provided by 3rd party so staff weren't able to help with problems. It's a stones throw from Sheffield Arena and a short walk to the tram stop. The parking is only free if you can get into the carpark, and I don't thenk there is a space for every room. Despite some niggles, for the price , this is a decent place to stay