I had my first appt. with Jeannine to see what she would recommend for my hair. I was able to get…read morein within a few days, and I would tell anyone that has thin straight hair and looking for a different style to give her a try!!! I love my new look!!! You'll also love her salon it is so warm and inviting. Thanks again Jeannine Kim

Jeanine is Awesome at color and cut.... She treats you like you are Queen for the day, and when You…read moreget through you might want to have somewhere to go because you looked that amazing...

Love the new location and Jamie is wonderful. I received the keratin treatment and have enjoyed it…read morethus far.

I called the salon on a Tuesday hoping to make an appointment with someone for a hair color before…read morethat Friday because I was leaving for vacation. The person who answered the phone offered me an appointment on the following Thursday afternoon, the day before I was scheduled to leave. I was so happy that I was able to get an appointment so I quickly agreed. The person also asked me what type of color I was looking for so I gave a detailed explanation of exactly what I was looking for. I told her that I wanted three colors, a light, medium and dark ash blond with violet under tones. Maybe even some violet peek-a-boo trendles. As I was telling her, she was repeating what I was saying to her as she wrote it down. I knew up front that it would not be easy to achieve the color I wanted so I even told them my natural color is a level 5 and it pulls red when it's lightened. I wanted the stylist, Natalie, to know before I came in what she was getting into so that she would have the products available that she would need to do my hair. I even called the salon back on Wednesday morning and asked to speak to Natalie. I was told that she wouldn't be in until one so I told the person that I had an appointment with Natalie on Thursday and I wanted to speak with her so I could make sure that she had whatever she would need in order to color my hair the way that I wanted. The person said that they were leaving Natalie a message to call me back when she came in at one. It was 4:51 PM before Natalie reached out to me and she didn't even call, she sent a text. I messaged her back about 25 minutes later, at 5:13 PM, to make sure that she knew what I wanted and that she had the products available to achieve the color that I was looking for. After I typed everything out for her and sent her pictures, she didn't respond. at 6:36 I messaged her again asked if she had received my message. She replied back telling me that I sounded unsure about the color I wanted and told me that I needed to come in Thursday for a consultation and then we could schedule an appointment for later to make sure that I got the color that I wanted. I texted back that this was unacceptable. That I had done everything in my power to make sure that she would be prepared and it wasn't my fault that she didn't get back to me until nearly 7 PM the night before my scheduled appointment. She told me that she was not made aware of what I was looking for and that she finds out with the consultation that she does before every appointment. I told her it was unacceptable and that I was leaving Friday and it was too late to try getting an appointment with someone else. I also told her that the fact that she canceled my appointment and demanded a consultation would result in me leaving this poor review. Obviously communication is poor within this salon and leaves me with a question. Why was I scheduled for an appointment at all if Natalie requires a consultation appointment prior to her services??? I will never make an appointment with Trashy Roots Salon again which is a shame. From their reviews, it sounds like once you get your foot in the door, they do fantastic work! The problem seems to be lack of communication resulting in extremely poor customer service. Natalie mentioned that she is her own boss because she rents her chair. I told Natalie that I intended to reach out to the owner the next day but I didn't get a chance to do so. I was hoping that Natalie would explain the situation to her and I might receive a phone call. I didn't so this shows that either Natalie didn't tell the shop owner about the situation or she did and the owner simply doesn't care. Even if Natalie rents her chair and has her own business, I'm sure the owner trusts the people working in the salon to act professionally and to treat her customers with the respect they deserve. With stylists like Natalie working there, the entire salon shines a negative light in the community. I'm sure that some people who read my review will think twice about scheduling an appointment at all. Especially not one with Natalie. Thank you.

Emma did a wonderful job with my hair! She spent a great deal of time listening to what I wanted,…read moregoing over hair colors and the style I desired. I had been searching for someone that cares and she does. She cares about her work and customer satisfaction.

Barb the nail tech is awesome. She does not use the electrical nail file. She sculpts by hand…read moreusing a file. It's so much gentler on the nail bed. She also does not use gel polish. She prefers acrylic polish , which is easier to remove and can be changed in between fill ins. I so much liked this procedure more. The conversation between us was fun too. I have found my nail salon after months of searching. Thank you Barb.

I was in my sister's wedding as she made us appointments to get our hair done at Studio 1 Hair…read moreDesign. We were greeted on a Saturday morning with a smile and a warm welcome (and congratulations to the bride). They had mimosas and bagels set out for us, which made the experience even better (AMAZING)! They accommodated the bridal party in a timely manner. They were very organized and made our party feel very special (not just like another wedding party). My hair is very thick and can take a lot of work for an up do. I was very pleased with my hair. It looked amazing and it even held for the 16 hour day (and probably would have never fallen if I never took the pins out to wash it)! If I was not having a destination wedding, I would definitely have my hair done at Studio 1 Hair Design! We did not just feel like clients, we felt like we were invited into their home. They were able to get all of us finished in a timely manner, so we were able to stay on schedule, and most importantly, our hair looked fabulous and held for the long day ahead (it even survived a rain storm)! The bride had her makeup done and I wish I would have done the same....she looked absolutely stunning! As a side note, my sister gets her hair cut at Studio 1 Hair Design and always loves it (I live too far away), so if you are in the St. Charles/O'Fallon area, you definitely need to check out Studio 1 Hair Design!

Carson absolutely wrecked my hair. Asked for curtain bangs and left looking like a kindergartener…read moretook scissors to my hair. Owner tried to help half way through to fix it. It was a lost cause. Literally left in tears. Still asked to pay full price and they showed me a screen asking for a tip with the minimum option of 20%. Ridiculous and never coming back. If I come to your salon to get a professional cut and you have to stop halfway through and ask your boss to help you figure out how to cut it because you're not doing it right, maybe you need to rethink if you're qualified to cut hair as a professional. Never left a review in my life. Dowloaded yelp just to write this. Do not go here! Find people actually qualified.

I am thrilled at finding Rachel for massages, facials. She is the best, she helps so much to help…read moreme relax and relieve the stress. Love the new Salon for all my needs. Brianna is great at styling my hair and fixing my messes. It is always the best experience!!

I am so happy I found Candy at the 28th & Main Hair Salon. She did a fabulous job on my hot…read morered-hair mess. She fixed up my color with highlights and a base color to cover the grey, gave me a great haircut, and smoothed and straightened it beautifully. Candy was professional and very nice. The Salon is really new and contemporary. Overall, the best hair experience I've had in the area in quite awhile. A+ I highly recommend this salon!

Best service had in a while. Daughter needed hair cut before school. She is Autistic and does not…read morelike salons that are fast paced and loud. They we patient and calm with her and she really likes her cutt. They were even accommodating when I got our appointment times goofed up. Think we found a salon that's right for us.

I went to route 66 today to get my son's first haircut it was an amazing experience and such a joy…read moreto be with Alexis Mueller she made my son feel so comfortable and she did an amazing job thank you so much I would recommend this place to anybody that has kids that are needing their first haircut or anytime really because she does so well with them

I called for a pedicure appt. The woman that answered was cordial and helpful.... to a point…read more Apparently there is a "nail technician" that was referred to as "she" that had to be contacted directly. Could not even tell me the rates "She" charges. Oh, and I was to call back in an hour to speak with this technician. I was not given the courtesy of her calling me. It seems most businesses now seem to have adopted the walmart way of self-service.