The hair stylist listens to what you are saying and is sweet and kind. I've been there several…read moretimes and always leave happy. She also does a wonderful job on my son's hair! highly recommend. Also on a sidenote, parking is easy and it's a great location.

I had my hair done yesterday by Christina and asked her to highlight my hair golden blonde. I even…read moreshowed her a picture. I also asked for a cut and style. She made my hair brown instead of blonde and did a decent job on cutting it, but didn't color as usual asked her too. She wanted to charge me more money to come back for some highlights after already charging me. I've never had a stylist who didn't want to take care of the redo and see a happy customer. She immediately gave me a bad attitude and said it doesn't look like you can afford this so I will do it for free after I already gave her the money she asked for and a 20% tip. I must say it gave me a bad taste in my mouth and felt quite insulted. I won't be returning to this hair salon again.

I had a pedicure and it was wonderful! Very relaxed vibe. I had Barb and enjoyed chatting with…read moreher. I will go back!

Went the end of last week from out of state for a friend's wedding. The facility and staff were…read morenice, but I was so disappointed with the services!!! Especially for the price! $83 for a mani/pedi!!! My pedi felt great, but she didn't do the best job shaping my nails and one was chipped before I left. The mani is bad, sad face-it was my first one!! The lady who did my gel mani didn't get all of my old polish off, didn't trim my nails down, she didn't even look at my nails as she was filing! I actually picked up the file and fixed the rough edges of a couple that were really bad, but my nails are still all different lengths and shapes. The paint ended up red instead of purple (which it looked on the sample), and she didn't offer to change it when I mentioned the color being weird. I realized later that it didn't even cover my whole nail and the accent dip nail was done incorrectly, so it chipped the same day. I had an updo the following day, looked nice but not worth $60...I can get my hair cut and colored for just a bit more than that back home and an updo would probably cost HALF of that. At least the stylist fixed the chipped nail then for me. Again, nice facility and staff, but very little attention to detail as far as I can tell. And absolutely ridiculous prices for that lack of attention. The group of us who went are all disappointed. I'm already looking to get my fingernails redone and it hasn't even been a week.

Don't trust this business with your information…read more I booked a haircut for my husband at Nefisa Downtown after getting a haircut there myself. After his haircut, they asked if he would be returning, and he said that he may return in a few months. They then asked if he wanted to return a month from that day. He said he might be back sometime around then. (Really he just didn't like his haircut, and he had a hard time communicating that. That part is NOT the salon's fault.) Here is where things went wrong with the salon: They booked him for the appointment, which he DID NOT ASK FOR. Received 0 texts confirming this "appointment" in advance, and they charged us $34 to my card for a no show appointment HE DID NOT ASK FOR. Receiving this charge, we were obviously confused. I emailed directly with the owner to settle this. First they "don't have any record of this charge". Then they "do have it on record, and say it was for his haircut he went in for" Not true. He paid for this haircut in person the same day he got it. Then it's "Well he had an appointment, and he didn't show up. We can't issue you a full refund." Dealt with this for WEEKS now. Don't go here. Jesus fucking Christ.

I came into my consultation and appointment knowing my hair would be tough to deal with and care…read morefor, and my assistant Rylee did an AMAZING job helping me! All staff I interacted with were very kind, made sure I was comfortable, and throughout the appointment Rylee kept me consistently updated with what she was doing, how long it would take, and what was next. I also really appreciate that she seemed to understand I wasn't a big talker! I would definitely recommend this salon, although understand that its not going to be a cheap price if thats something you are concerned about

My hairdresser was late and she rushed through my haircut. Didn't ask about my bangs and I bet it…read morewas only a couple minutes. Usually a stylist will give you a mirror to see the back but she just said, "done" and took off the robe. Not satisfied at all and won't return.

I thought I had pedicures before. Pedicures with Katie are a whole different level. My feet feel…read morenew after seeing Katie! My polish looks stellar for 4 weeks and Katie is a sweetie.

Justin took the time to find out exactly what I wanted. He was very knowledgeable and kind. This…read moreis going to be my go to hair salon as long as he's there. It's a very clean and friendly place with a very nice vibe.

Justin was amazing! This was my daughter's first fancy haircut and he nailed it! I didn't know…read morethere was such a thing as "Wispy Bangs with Layers" but obviously our stylist did, and he sent us on our way with smiles. There was a slight Hiccup in the beginning of our appointment, but once the "Karen" left everything went great! We will be back and we will recommend this establishment!