Kenny picked them up and delivered a beautifully replaced sole and heel on my Mahans. Really nice…read morework.

I've been here a few times lately. They do a nice job with heel repair on high heels and booties…read more They also can stitch and repair sailboat sail covers. Friendly service and two employees are dogs. Literally. Two cute pups to greet you.

Love me some Treason Toting Company, and have been a fan of their designs and shop for some time…read morenow. Love the fact that they are located in a central location in Fell's Point and parking is not usually an issue for me. Aside from that I have a few of their different bags and am looking into getting the new beanies they have in shop. They look pretty comfortable and will hopefully protect me from this "bomb cyclone" situation we have going on right now. If you want to see some of their custom series they've had artists in the city design pop into the store because they are super impressive. You can see a few of them in the photos I uploaded not too long ago!

Started with 5 stars because I really like the bag. Love the underlying inspiration, idea,…read morebranding. The owners were passionate and I I was a fan on day one. I'm revising my review down to two stars. Everything else above is still true but my overall experience went down the toilet. 1. I bought two bags and gave one to someone as a gift. Two transactions. 2. Didn't receive receipt via email for the gifted bag. Tried to exchange the gifted bag. Denied because I didn't have a receipt. 3. So....I send a photo of the bag, a photocopy of the credit card statement showing both purchases via email, instagram, facebook. 4. A few emails are exchanged with the merchandise manager "Micah" who says "I'll personally see that the situation is rectified." See photo. 5. 2 months later, 10 calls to a full voicemail and 10 emails later no response. Its very unfortunate that this great product has unresponsive and borderline incompetent customer service.

Stopped in today with a designer purse that needed a minor shoulder strap stitching repair. While…read moreI previously lived in the the Baltimore area for 35 years, we were only passing through visiting friends on our way south. My leather bag had a strap that needed stitching. They were able to fix it immediately and also repaired some stitching of the lining as well. The price was reasonable and the service "right now!!" Thank you for your wonderful service and attitude.

This place is AMAZING! I have a Coach Rogue 36 that was a grey tone and it had a small spot so, I…read morehad them dye it black for me. I am beyond THRILLED with the way it turned out! It looks incredible. They were extremely knowledgeable, explained the process and what they'd be doing and had it done in a timely manner. I highly recommend this place! They are true professionals who are masters of their craft. Just a great experience all around for this Coach addict!

Thank you Seleh for doing such an incredible job altering my wedding dress! Seleh completed a…read morecomplicated alteration that involved removing mesh covering most of the top half of the dress. Before undertaking the work, Seleh ran through some of the considerations, including the fact that the mesh provided structural support that he would need to compensate for around the straps. He finished the dress on time and the removed mesh looked flawless. He completed a second round of alterations after my first fitting. Then, a week or two after I took the dress home (and nine days before my wedding), I panicked about the fit of the bodice and the straps and left a slightly frantic voicemail for Seleh. To his immense credit, he called me back in ten minutes to calmly and gently ask me what was wrong and how he could fix it. He didn't make me feel crazy or unreasonable and made a quick appointment for me a couple of days later. He turned around this last round of alterations in a couple days -- a complex addition of fabric under the dress straps to reduce itchiness and some alterations to the bodice -- and the dress was perfect after that. His work on the straps was particularly impressive because the added fabric was completely invisible despite the fact that the straps were irregularly shaped, ornate, and lace. All in all, Seleh gets top marks for skill, timeliness, and emotional sensitivity (all a must when altering wedding dresses). Thank you again, Seleh!

Seleh tailored my suit in 2022. The suit came out incredible and I was looking forward to getting…read moremy new suit tailored this year. Unfortunately, Seleh is currently battling cancer and is not a this shop.

Mr. Clarke was fantastic! Had a wedding to attend, wife had last minute dress change which caused a…read morechange in "acceptable" suit choice, which required different shoes. Mr. Clarke took an old pair of tan shoes and made them brand new. Since I was on a time crunch, he stayed late and got them back to me the next day. Will be going here with all my shoes from now on. Highly recommend you do the same.

Having recently relocated from out of state, I needed to find someone who could put a lift on one…read moreof my shoes (one of my legs is significantly shorter than the other). I called a number of local shoe repair places and Clarke's was the first one to answer that had weekend hours so I opted to give them a try. Initially, I dropped off the shoe and was told I would get a call with an estimate. I dropped them off on a Saturday and had heard nothing by the following Sunday so I reached out via Facebook messenger and left my number. I was called back by Farrell, the owner, and given a quote, a time estimate and an option to pay via PayPal (they don't do credit cards). Once that was all squared away, Clarke's went to work on my shoe. When it was finished Farrell called me to let me know I could pick it up and explained a little about what he did to the shoe. While Bel Air is a bit of a drive for me, the customer service and quality of the work that Clarke's provided means I will be returning in the future.

Mary did an unbelievable job restoring two antique arm chairs that I inherited when my grandmother…read morepassed away. The frame and woodwork on these chairs was in very good condition, but the upholstery was a tapestry look that was worn and had tears. I wanted these chairs to be renewed but without destroying their late 1800s character. I opted for a green velvet. I was confident that Mary would take good care of these chairs when she saw them and got excited about the restoration. These chairs turned out beautiful - Mary restored the springs, batting and straps to preserve the firm but comfortable seating. The velvet and piping work are beautiful. This was our first engagement with Mary and we could not be more pleased. We have other pieces that we will be bringing to Mary for restoration.

Even though Mary is not set up to do the work I requested she gave me some helpful information in…read moremy search.

Had new heels put on a pair of Red Wings. Pretty disappointed, they didn't attempt to match the…read moreoriginal heels at all. They put black heels on brown soles/boots that are much thicker and have a more aggressive tread than the original. It looks completely off. They said they tried to find brown but couldn't. I wish they would have called and told me before doing the repair, I would have just sent them to Red Wing. They also resoled a pair of dress shoes and those were well done.

Check your video cam footage from June 19th, late in the day, & you'll see the lady you were so…read morerude to today dropping off the items in the pics posted here with the older gentleman/owner? Visited this establishment because sandal strap had come loose. 1st time I wore "repaired" sandal, entire sandal separated. Took sandal back to the store and was met with immediate attitude and accusations that I was trying to trick them. But, hello, it doesn't take much common sense to realize that if you're not seeing the glue you use to repair, then you forgot to use glue in the 1st place! Now I understand low review score. Not to mention that you are out hundreds, if not thousands, as I prefer to fix rather than throw. Gorilla glue, here I come!

David London did an exceptional job creating a custom project I envisioned. He is courteous,…read moreresponsive, professional, and a pleasure to work with. Highly recommend!

We requested that the antique couch and chair, whose bottom was beginning to fall out, be repaired…read more After receiving a fair quote London picked up the furniture then proceeded to tell me more work would be required and the cost would be more. We refused to pay this additional cost and asked that our furniture be returned. After months of promising to return it he surprised us be saying the repairs had been made. Upon returning the furniture, almost a year later he proceeded to tell us he would not recommend sitting in the furniture because it may not hold. I told him if I had known this I would not have had him do any of the work, which I also told him not to do. After i complained he changed his tune to say it would be okay to sit in. I am completely disappointed with this whole event and certainly will not be using him again.