Everything was great excellent staff with amazing selection from cars to planes to model kits RC or…read moreotherwise!!!

I came into the establishment with intent to by products to do some racing at the local track and…read morewas met by the young owner who was disrespectful, condescending and uneducated, even though he claimed to be, I've never felt so disrespected in a hobby store in my entire life and unfortunately people like that is what makes the sport dwindle to next to nothing I would highly recommend not coming to this place ever again. The older gentleman that worked there was very informative and very nice. The young man should take lessons from the old guy on how to treat people the respect.

It is INSANE to me that this level of artistry is not blasted everywhere in El Paso and beyond. I…read moreasked for small local businesses to help me find gifts for the upcoming holidays and y'all didn't disappoint. I wanted to have a family picture with particular shades to fill my living room. With Covid and toddlers we just kept pushing it off until Mini Artbox showed me her work. This is not just a photograph, it's art, and it's SO AFFORDABLE. It's less than what a photo session cost including the printed pictures and frame. Just ask and be surprised at the cost. We ordered a huge canvas and she worked with me over 2 days. I sent her over 10+ pictures at different times and dates and we worked together to choose the right pose and size and she hand blends, stencils, and paints it to life. ‍ She's taking commissions right now, and I hesitate to share, but it's SUCH a wonderful gift even when social distancing. I predict she'll be quite busy. https://www.facebook.com/miniartboxep/videos/3423935964367407/

Such a great and fun environment! The instructor is kind and patient with first timers. We will…read moredefinitely be going again soon

If you want to quickly get some supply for a project you are working on and return home, this is…read moreNOT the place to go. Usually there is only one register open and unless the "head" cashier stops stocking and opens a register or calls for back up you are stuck in the "return register line". I only go there because it is five minutes from my house and when I have finished all my other errands, as I know I will be in line longer than it takes me to find the item I need. Sometimes I will go to the Tuesday Morning next door to shop for scrapbook and craft items. I often luck out and then I don't have to go to HL. There is a Dollar Tree in the same center and I can go there and get glue sticks and such quicker. One of the managers wanted to make sure that my rain check items were being ordered, as it was 6 weeks before the 6x8 ring binder and refills showed up on the shelves! I told him that I could order them online, but the shipping is as much as one of the items! To me the 'company' philosophy and logistics may be the problem. All three stores did not have the refills and ring binders from November to end of January, BUT these items were available on line. I ask one employee at one of the stores if they were no longer available. She said she orders them every week, but the warehouse does not ship any. So are you ignoring El Paso customers? Obviously, you may have more than one warehouse.....so why could I get them online but not at the stores? El Paso Hobby Lobbies are wonderful as we have had nothing comparable for years, but I am in heaven when I go Arizona (Tucson area) or Houston/Galveston area to visit. The choices in some product areas are phenomenal. Here in El Paso I often have to go to the west HL off Mesa St. to get picture frame hardware and other items not carried on the east side stores. Good things: all cashiers at all three locations are always friendly and helpful; never have witnessed the clerk getting irritable EVEN WHEN the customers have become nasty while waiting SO long. From worst to best for customer check out: Viscount, Loop 375, Mesa. BEST things: at Mesa and Loop 375 stores, design of entry protects customers and employees(cashiers) from our nasty winds, dust, cold. Viscount NEEDS THIS! You could end up with sniffles while waiting in the long lines. (ha,ha) Best buys for a scrapper...Paper Studio sales at 50% off. Hope this helps, Alison Welch, retired educator

I shop Hobby Lobby quite often, but I can't understand the lack of customer service by the…read morecashiers! I went into the store and Brie/Brianna didn't even have the common courtesy to say "Thank you". My son picked up our packages, he says thank you and no response from Brianna. Fine, don't thank me, a paying customer, but if someone says thank you, a person working customer service should always thank the customer. What is it with these young people that feel they are so entitled and it should be our duty to serve them! I'm glad I have taught my son better manners!

terrible customer service. it's been 3 times I do an online order but they take so long that I have…read moreto go in the store to grab it. I might as well go shop in store but no they don't price match their own online prices. Cashiers are always so lost. They do not know what's going on nor about the coupons.

I'll admit, service hasn't been the greatest in the last year or two, than the previous years of…read moreshopping there. It's rare that I've gotten a "hello! can I help you with anything today?" The last time I asked for help, the girl I had asked, did the absolute minimum in effort to actually assist my needs (which was simply to be pointed in the right direction for an item I knew they carried). Luckily, when you approach them, majority of the time the service is up to par *Store cleanliness - very good! *Fast service at registers - very good as well! *Store organization - relatively easy to find what you're looking for, not super cluttered/completely different items in multiple sections of the store. *Welcoming - Was greeted at the door/within 5 seconds of walking in. *4 stars because they lack in fantastic customer service /customer care.

Very Talented group there at Amano Cooperative. Have enjoyed each of their recent showings. The…read moreHalloween Creep Show was off the hook.

What a fun store! We hadn't been to a Halloween Superstore in years, and now, there are TWO stores…read moreclose by, and my daughter intends to visit each one! Lol The store is ginormous with 80's music playing in the background and mixed with classic scary Halloween sounds! The store is fully staffed with the most helpful people! We came empty-handed, but left with a few scary treasures! Recommended and will be back!