Their customer service. One of the ladies was pressuring me to buy a product that required…read moreembroidery. But I told her I was going to check first. She then said that she was going to give me store credit given my situation and then went back on her word the next day. They were not accommodating at all and do not stick to their word.

The service was great with Karina, she was so helpful. Every time I have come in here, she takes…read moreher time to go over what is available.

Goodby Eddie Bauer; hello Ariat!…read more Dang, this store and its WORK version across the parking lot escaped my attention for too long. Did not even realize the brand's presence. Interestingly, I'd been looking to update my wardrobe for about 8 months and couldn't find anything that I wanted...Macy's backstage, Lands End and others. Just kinda similar quality and nothing unique or interesting to me. That changed here. The cloths are next level, far above expectations. They are meticulously crafted incorporating, different design elements that increase ventilation. Some of the shirts even have a built-in microfiber cloth on the inside bottom of the shirt to clean your glasses with. The stores are beautifully stocked.... Roomy and well staffed with top-notch individuals. As usual, waiting and continuing to keep my eyes peeled has paid off. Located in the Garden Village shopping center right down the street from where I live, the store is located between Jack's urban eats and Starbucks. Whole Foods is just a couple hops away. The materials and prints are just amazing and their online store is crazy filled with variety.... I picked up six shirts and a belt. All of them uniquely designed of a high-quality and unlike what I was seeing elsewhere in the city/online. Just thrilled to finally get quality clothing off my list! And their work pants! Some of the most desirable guys stuff around! The stores are spotless, tightly organized and roomy. IF you sign up online, you can order with free shipping and returns, too. New customers get 10% off for one day. Of note it that the Large shirts here actually ARE large, bigger than what other brands call large. So, be careful..as they run large. Good! The best addition to one of the most visited areas in my hood! Nice to be sporting some good quality cloths that will last and make folks more comfortable in our oven-like summers! -G

I recently visited Ariat to pick out some new footwear and left with a pair of shoes and super…read morecomfy slippers. The experience was a bit of a mixed bag, so I'll break it down. First, the associate who assisted me was absolutely amazing. She was attentive, knowledgeable, and genuinely helpful in guiding me through the options and helping me make my final selections. Her friendly demeanor made the shopping experience enjoyable, and I felt well taken care of. Her excellent customer service is one of the main reasons I'm giving this review three stars. When I first walked into the store, I was greeted warmly by other associates, which gave a great initial impression. However, things took a turn when I noticed a manager and another associate staring at me in a way that felt uncomfortable and unnecessary. It wasn't just a casual glance--it was the kind of staring that made me feel like they were suspicious of me, as if I was going to steal something. The staring was so persistent that I felt the need to turn around after making my purchase to make it clear that I noticed their behavior. It's disappointing to feel judged or scrutinized as a customer, especially when you're there with honest intentions. While I appreciate the helpfulness of the associate who worked with me and the general friendliness of the initial welcome as well as the cashier that rang up the sale, the unprofessional behavior of the manager and other associate overshadowed the positive aspects of my visit. There is no reason for anyone working in a customer service role to make customers feel unwelcome or uncomfortable. Ariat, please consider providing additional training for your staff--particularly your leadership--on how to ensure all customers feel valued and respected; the behavior of the manager and the other associate needs to be addressed.

You've got to try the baked potato that has everything on it (brisket, Mac & cheese, etc). It's…read moremassive (can be shared) and delicious.

The service is fantastic! This is how customer service used to be and should always be! They also…read morehave a great selection of clothing, especially jeans. I would recommend this clothing store to anyone who appreciates a good selection of quality clothing for great prices!

Customer service was awesome thanks to Sophia in assisting me with purchasing my first pair of…read moreBrunt boots at a reasonable cost. I appreciate her.

We got lucky the place was almost empty when we went in. It was around Christmas time and we needed…read moresome recommendations. The staff was helpful and friendly which are rare these days

I appsolutely love coming to this store the staff are super friendly very nice very efficientKeep…read morethe store tidy I always come here randomlyThroughout the year never fails I always find something cute

Love. This is the only place that carries jeans to fit my teeny waist and not-so-teeny other…read moreparts. Really, this place gets 5 stars for the curvy cut pants alone. You get a good mix of trendy and classic here. A nice place for work clothes if you're looking for something conservative (read: no butt or boob cracks) but still interesting.

Erica and Corina were very helpful and showed great customer service…read more They even helped me get a Union discount.

Amazing team that is inside had what I needed and was very nice and helpful.Would recommend anyone…read morewho needs work attire.

Came across this cute store on social media and decided to pay them a visit. My little sister…read moreneeded scrubs and I can honestly say the customer service was superb. There was a lot of nice options and accessories. The store itself is very beautiful and well taken care of. I will definitely be back for more things. Happy customer here

Service was great and very friendly. They had a great selection of flip flops for me to choose…read morefrom. I would recommend this spot.

Just came outta the Fresno FlipFlop Shop. The red haired female employee completely ignored me,…read morewhich is weird since I was the only customer in the store. All she did was hover over a computer screen on the cash register. I couldn't find what I was looking for, and then purposely wandered as if I was lost. She refused to even look up. Such a shame. I've been shopping in the store for years. Guess I'll find a new store.