Location: Nordstrom Rack Blackstone Date: April 12, 2026…read moreService: Clothes Last week I have spent some time and nordstrom Rack looking for clothes for my family especially a pajamas. Nostrom Rack had plenty of men's pajamas to choose from at a discounted price compared to the regular price. And that's a specific day it was raining so most the customers besides shopping was also getting umbrellas this way they could go back to their cars safely. Luckily I was parked in there by and didn't require an umbrella. Once you enter the store everything is marked and placed as it should the women's with the women's shoes the men's with the men's pants the luggage items the perfumes and cosmetics are displayed and marketed in the store. Overall I had an excellent customer service experience at Nordstrom rack. I definitely would be turning in the future.

In my previous review, I stated that I mainly shopped on their app but nowadays, I actually prefer…read moreto do my shopping in person and get my steps in. Today I stopped by after shopping at Kirkland's next-door. I haven't been in the brick and mortar for a really long time and I was quite impressed during my visit. There wasn't a lot of staff on the floor, checking in or greeting, but there was more than one cashier, which is awesome so it didn't take too long to check out. Currently they are doing "rack "Friday sale. Red tags are an additional 40% off. I found a pair of nice jeans by the brand frame, which is pretty pricey brand and I only paid $38. They have a decent amount of purses, cosmetics, hair care, and plenty of good brands to choose from. I feel like their shoe inventory is massive here. The home section is pretty small and the children's as well. For there being so much in the store, they have everything laid out and organized. There's indicators upon every rack that let you know what brand you're shopping and it's easy to find your size. Kudos to the employees for keeping everything nice and neat!

This place has gone downhill. I used to go in here to get clothes for me and my kids a couple of…read moreyears back and service was great. Now it's a joke. They don't even honor their hours of operation listed on their website. Got there 45 minutes before close and their doors were locked. Very disappointing as the selection is usually not bad. Sassano's has superior service by far.

We came in with my son needing western wear for a wedding. We had the pleasure of being assisted by…read moreHunter. Major shout out to Hunter! He got us square with each piece of the outfit with a smile and great attitude.

This Lulu is in a convenient location next door to Starbucks. I've purchased a few items here in…read morethe past 3 visits. A soft handbag, a long sleeve cotton shirt, short sleeve tee, a spandex tank top and that one plastic see through belt bag (lol). All quality items. Defiantly worth the price. It's also nice to just stop in and browse through everything. Friendly staff and welcoming vibe. The only reason for 4 stars is they never answer their phones! When I need to check on an item, wish they would, why have a phone number?

First time in the store to look at the men's stuff. Despite three young women up at the very front…read moresaying hello and gossiping among themselves basically doing nothing, it took 15 minutes before somebody else said hello and asked me if I needed any help.... Any one of those girls could've walked over 5 feet but chose not to as they were deeply and involved in their gossiping non-work related conversation ... Anyway, the clothes seemed like they were put together well, but everything felt like plastic. The clothes are all basically synthetic, nylon and polyester blends... not the most comfortable feeling on the skin. With money to burn, I could not find anything suitable given the material. -G

I had a shoe that was smaller than I'd like, and I called to return it. I talked about how unhappy…read moreI was with the service and the man on the other end, allegedly named Ryan, claimed that I was attacking him personally and hung up on me. I called back several times, but he kept intervening and even answering the chat. I was not sent to another manager. I'm fed up. Pros:

The dude and I came to this Sketchers on 06/14/20 and 06/22/20. When we entered we were greeted by…read morestaff. Staff was friendly and wearing mask. They had sales going on for buy one get one half off which is a good deal!!!! I seen a few shoes I liked but they didn't have very many sizes in my size. I am a size 9. Since they didn't have shoes in my size the dude I asked for informed my boyfriend and I that COVID-19 messed up their stocked due up shipment delays ant would be getting new shipments next week so I came back. Each time I came in staff was friendly and kind. The store was clean and organized. They had music playing. It was a nice shopping experience. I got running/walking shoes as I was in desperate need of some as my other pairs had holes in them. The Rose Gold shoes are the most comfortable shoes I've walked in ever! Very comfortable on my long walks and even exercises throughout the day. The black shoes I got were stylish and very comfortable and cute! I got some socks that were on sale in which the total came to $94. Overall, you can't beat the deals that's going on right now. Great experience and lovely time shopping here and with my dude! I recommend!!

Goodby Eddie Bauer; hello Ariat!…read more Dang, this store and its WORK version across the parking lot escaped my attention for too long. Did not even realize the brand's presence. Interestingly, I'd been looking to update my wardrobe for about 8 months and couldn't find anything that I wanted...Macy's backstage, Lands End and others. Just kinda similar quality and nothing unique or interesting to me. That changed here. The cloths are next level, far above expectations. They are meticulously crafted incorporating, different design elements that increase ventilation. Some of the shirts even have a built-in microfiber cloth on the inside bottom of the shirt to clean your glasses with. The stores are beautifully stocked.... Roomy and well staffed with top-notch individuals. As usual, waiting and continuing to keep my eyes peeled has paid off. Located in the Garden Village shopping center right down the street from where I live, the store is located between Jack's urban eats and Starbucks. Whole Foods is just a couple hops away. The materials and prints are just amazing and their online store is crazy filled with variety.... I picked up six shirts and a belt. All of them uniquely designed of a high-quality and unlike what I was seeing elsewhere in the city/online. Just thrilled to finally get quality clothing off my list! And their work pants! Some of the most desirable guys stuff around! The stores are spotless, tightly organized and roomy. IF you sign up online, you can order with free shipping and returns, too. New customers get 10% off for one day. Of note it that the Large shirts here actually ARE large, bigger than what other brands call large. So, be careful..as they run large. Good! The best addition to one of the most visited areas in my hood! Nice to be sporting some good quality cloths that will last and make folks more comfortable in our oven-like summers! -G

I recently visited Ariat to pick out some new footwear and left with a pair of shoes and super…read morecomfy slippers. The experience was a bit of a mixed bag, so I'll break it down. First, the associate who assisted me was absolutely amazing. She was attentive, knowledgeable, and genuinely helpful in guiding me through the options and helping me make my final selections. Her friendly demeanor made the shopping experience enjoyable, and I felt well taken care of. Her excellent customer service is one of the main reasons I'm giving this review three stars. When I first walked into the store, I was greeted warmly by other associates, which gave a great initial impression. However, things took a turn when I noticed a manager and another associate staring at me in a way that felt uncomfortable and unnecessary. It wasn't just a casual glance--it was the kind of staring that made me feel like they were suspicious of me, as if I was going to steal something. The staring was so persistent that I felt the need to turn around after making my purchase to make it clear that I noticed their behavior. It's disappointing to feel judged or scrutinized as a customer, especially when you're there with honest intentions. While I appreciate the helpfulness of the associate who worked with me and the general friendliness of the initial welcome as well as the cashier that rang up the sale, the unprofessional behavior of the manager and other associate overshadowed the positive aspects of my visit. There is no reason for anyone working in a customer service role to make customers feel unwelcome or uncomfortable. Ariat, please consider providing additional training for your staff--particularly your leadership--on how to ensure all customers feel valued and respected; the behavior of the manager and the other associate needs to be addressed.

Shout out to Jenny for her incredible work and assisting our daughter today with clothing/style…read moreoptions!

Walked in looking for a pair of shoes. The pair I liked was not in stock, so the sales guy checked…read moreout their website. He made sure to check on every style & color I asked for in my size. Was so helpful and even made sure my shipping address (which is a PO Box) would be able to have the shoes shipped to. He even called customer service to double check for me! I did receive my shoes in 1 week. And they were exactly what I wanted, already received compliments on them, New Balance 327. Thanks to Tilly's awesome customer service!!!! I did forget the sales associate's name, but he made me, the customer, feel valued!

Customer service was awesome thanks to Sophia in assisting me with purchasing my first pair of…read moreBrunt boots at a reasonable cost. I appreciate her.

We got lucky the place was almost empty when we went in. It was around Christmas time and we needed…read moresome recommendations. The staff was helpful and friendly which are rare these days

I ordered two pairs of shoes online but one of them wasn't comfortable so I had 30 days to return…read morethem and it was good cause I was able to go into the store. I dragged this on for about a week and finally I decided to go in. When we got there we were greeted by a guy who was the coolest guy they could have picked to work there. Not only was he cool but he knew his product, knew how to take care of his customers and he had a great attitude. I explained to him that I didn't get a receipt and he said no problem and was able to pull it up through my vans account order number. They didnt have the original shoe that we went in for but he was so quick to bring us another shoe that was cool and the right actual size. Out visit was cool and now my son wants to work at the Vans store. Thanks for being a good role model to the kids guy who's name I didn't get.

Walked in just to window shop and ended up buying shoes. I just want to say thank you to Bre for…read morecoming up to us, explaining the deals the company has, and looking out for my shoe size to make sure everything fit perfectly. Also, thank you to Eddy for checking in and finding similar shoes to ensure the size fit just right. And thank you to the assistant manager for stepping in and helping us overall. We had the best store experience and truly felt welcomed.