browsed this clothing store initially out of curiosity. I wound up leaving with multiple bags of…read morecute items! The staff is truly helpful and they offer trendy fashions. It's definitely worth visiting this boutique!

Beautiful clothing and jewelry. Very friendly and helpful! Whenever I want to purchase something…read morefrom Brighton I will shop there.

5/20/26 GREATNESS…read more Been hunting for the cute "Unbothered" top...seriously....hunting and it's on sale!! Called all the other VS and this was the place one that had it. The worker was Great! Said she could hold it for me until closing. Go to get it shortly later!! Arrived, greeted by many and A Lot of cute clothes...per usual + much more! ! Looked around and then headed to checkout. Let worker know of top on hold and she got it. Very kind and welcoming!! Checked out putting it on my VS card and left with multiple good day wishes!! Appreciated!! LOVE the top & GREAT deal! GREAT service too!! Highly recommended!!

Brand new to the marketplace shopping center. Such an airy and fun place to shop at with wonderful…read morecustomer service and great deals. All the associates are knowledgeable and attentive to all customers.

I went here to look for some linen beach pants before going on vacation and had a horrible…read moreexperience. When I got there one of the workers was nice and helped me out, but then the owner came out and started following me around. I had my 8-month-old daughter in a stroller and I was carrying several items that I was going to purchase, so I decided to put them on top of the stroller. The owner came over and grabbed the items that I had on top of the stroller and took them to the register. She was rude about it and grabbed the items as if I were going to steal them. She didn't even tell me she would have them at the register. The owner has no type of customer service skills and assumes that people are going to steal her cheap-looking clothes. I will never go back and give this lady my money! I do not recommend this place. Save your money and buy somewhere else!

Not sure what the other complaints were about. The people here were never terrible to me. I've…read moreshopped in this store as a size 16/18 and found some cute jeans. And then after I reached my goal weight I found 3 really cute dresses. I also found some boobie cutlets. To stuff my bra, and make my dress look extra nice. They also had some pretty cool face masks, when we were faithfully wearing our masks. I got the most blingy ones here.

Originally I loved the style and quality of clothing, despite the seriously overpriced ticket…read moreprices. This place is very pricey!!!. The owner is very inconsiderate and they DO NOT GIVE REFUNDS AT ALL!! I purchased multiple items to assist my mother with an upcoming funeral (tried to lift her spirits). In the end she decided to wear something in her closet. I went back 2 days later attempting to return a few of the multiple items purchased and I was notified of the exchange only policy!. I spoke with the owner, who showed absolutely no sympathy. Actually, she was quite rude. If it wasn't for the $400 credit I have to use, I would never step foot back into this store. It was my favorite little getaway when visiting Fresno. But now that I've met the owner, I'm totally disgusted and looking for a new boutique to enjoy. Sad sad!!!

UPDATE: 1/8/2019 THEY ARE NOT IN FIG GARDEN, THEY MOVED 5 YEARS AGO ACCORDING TO STAFF, TO…read morePAVILLION WEST AT BULLARD AND WEST, 2041 West Bullard. As always, great stuff. Hard to find my size, but excellent help from Raya, the lady there that has been there for years. Walked away with an ethical fur jacket and one work suit. Awesome! and all on sale after Christmas.

Ok, my first time shopping at this location & the cashier lady was rude. Before I left, I took a…read moreglance at her name tag & it says "coordinator". Anyways, every time this woman spoke she'd chew her gum really loud... & when it was time to hand me back my cash, instead of handing it directly to me, she placed it on the table & mind you the change back involved a lot of coins. Didn't mention anything about "have a nice day" or anything, just gave me a look. Not sure what her issue was but she's a MEAN GIRL for her grown age.

OMIGOSH, has this store ever changed . . . into a messy dump! No longer is this a pleasant, clean,…read moreorganized store that makes you want to shop, browse, and buy - the whole claustrophobic mess just makes you want to LEAVE, pronto! All of the shelving has been shoved WAY too close together, making browsing unpleasant - it's nearly impossible for two people to pass each other in the aisles (and that's without a cart - WITH a cart it can't be done at all) - and apparently the staff count has been cut also, because this store is a completely disorganized mess. Sorry Marshall's, you need to get your mojo back (or your former manager), this mess just isn't working!

The product is terrible. I bought three pair of jeans- all three developed tears in the same spot…read more Obvious flaw in making the jeans. Instead of correcting the problem- they said 30 days had expired on return. Shitty PR. Tell a friend that they hate customers and quality material.

I will try and keep this brief and touch on key points…read more.. Ordered a dress and blazer online. Dress did not work out. Went to Fresno (live in Lemoore) to return item. Lady at store processed return, but asked me to swipe a payment form for return and I said that's odd, because normally refund will be credited to the original form of payment. Asked for a receipt in the event there were issues. I was in Fresno for a few more hours and decided to check my account that I had swiped for my return. I was charged instead of refunded. Went back to the store and asked for a manager. Keith, the merchandising manager, "helped" me. He berated me, said that it was my fault and I was being aggressive. This psycho should not be in customer service. He had a breakdown because he was clueless and kept saying he didn't know what to do. He was attacking me and didn't want to be held accountable for the store's mistake. I complained to corporate and if I don't hear back I will complain again. That man needs to be fired and the lady who processed my "refund" needs training. I will NEVER buy anything from Madewell again. They lack customer service and this store in particular employs the dregs of society. Keith is a nightmare! I can only imagine how he treats people that work with him. If he can act like that with a stranger and a customer, he probably has acted that with staff. Complete garbage individual.

Chic, fun, adorable, sassy, casual, blingy, fancy...you name it, this boutique has it! Clothing…read moreoptions and accessories galore! It really is a hidden gem, nestled right in the corner of the lovely Pavillion West Shopping Center. Owners Bianca and Natalie are so sweet & are 100% there to ensure customers feel welcomed & completely taken care of. I was actually in need of many new pieces of clothing for my wardrobe, as I've happily gone down in sizes. These two beautiful ladies saw style, who I was, my personality, and totally nailed it with providing phenomenal combos that can be mixed and matched, dressed up or down, and that made me feel very confident from head to toe. Like, I instantly trusted their instincts, and they were spot on! Who knew...oh Natalie and Bianca did! That's who they are! Quality & Price: I was very much blown away! I've shopped at many boutiques over the years, and honestly, when you go, you may buy one or two items, and impulse buys are not as plentiful. Why? Because frankly, usually it's more of a major splurge and it is a bit pricey. Not the case here. I'll just call it out- yeah, I bought 2 bags worth of adorable pieces! I'm sooo excited this place opened, because now that I have a new foundation for style, I'll definitely be headed back soon to add some phenomenal accessories to finish the looks! Affordable boutique items, super cute, and I'm hooked! Service: Bianca and Nataile are very attentive, and provide whatever level of service you need. For me, I, who don't usually love trying on clothes in a dressing room- I was just plain happy with my visit! Options in my sizes kept being brought upon my request, and other choices they thought I may like too. What I loved was that if I didn't care for something, no biggie, that actually helped guide them to what else suited me best. There was absolutely no pressure to purchase items. It was like I brought some friends with me, they gave me honest opinions, and supporting me in my journey to truly find what fits me, and enhances my body type. But, hey, if you just pop in to shop on your own, they are there for it too! Ambiance: Fun vibe, neat, cute displays, and I'm obsessed with the shiny backdrop in the dressing room area! I even got some pics of me trying our some of the looks with items I ended up purchasing too! Even the way they bag your purchase is with that extra touch of care, with tissue and adorable animal print bags! Tip: I came across them on social media as well, and they go LIVE! It's just fun and a great way to see the merchandise and get to know these great stylish, lively ladies, wherever you are! I will definitely be back, because I just love everything about this new cute boutique!

Every thing in the store is so cute and the owner are very friendly if you need prayer go there and…read morethey can pray with you

11/13/24 Great…read moreexperience! Greeted upon entering by great manager Breanna. Happy to help and show me where the deals are! Found a cute top for my mother. Get ahead on Christmas shopping! Great clothing store! Lots of deals and tons of cute clothes! They have a lot for the holiday season too. Checked out and Breanna was Great! Wished a good day too! Great service & store! Highly recommended!

We came for the grand opening and was pleasantly surprised at how well they handled the opening!…read moreThey took care of customers in a timely manner while also maintaining excellent customer service. This location is much bigger than the Fashion Fair location and seems to have a larger selection. The clothing selection is diverse with many quality pieces ranging from cardigans, blouses, pants, and more! Right now they're having a BOGO 50% off and an extra 30% off all clearanced items, totally worth it! Happy to have a more accessible Torrid!