If you are looking for old school and authentic, this is the place for you. This is real Cowboy…read moregear, used by real cowboys. Friendly, knowledgeable folks who enjoy their work and their customers populate the place. It is a pleasure to visit and I recommend that you do so.

While on a road trip hubby wanted to stop in at the famous Oliver Saddle Shop. He was not…read moredisappointed. The staff, in particular Bryan Oliver, was so gracious. They promptly took him to the back room to watch the saddle making and leather working in process. I could have left hubby there for hours :-). And no one can resist that heavenly leather smell. We'll look forward to coming back the next time we're in town.

It seems that it takes a very long time for work to be performed and if given a date, it's never…read moreready and one time they had not even begun to work on the boots....they were still behind the counter.

Took a pair of boots to have the instep stretched a bit. Got them back and they fit perfectly. Good…read morework, nice folks, and very reasonably priced! I'll be going back for sure!

Worst decision made. Ordered boots and were 3/4 inch too short. Didnt fit from start. Sent them…read moreback to jeremy 3 times and nothing was done. Even had a second mold made of my feet at my expense to help facilitate proper fit. Jeremy said he was not able to fit the boots and nothing else would be done. Boots were not worn except to try to make work but that's all. Now I have a 500 dollar pair of boots that I can't use. Worst company ever felt with. Hope this helps other people from same mistake. Wanted nothing more than what I paid for. Boots that fit.

Ok last year in November I went in Becks just to see what they had as far as boots. I did not…read moreexpect to leave ordering hand made custom boots. The employees were courteous and will knowledged on boots and style. They took measurements of my foot insole to wear. I didn't expect to get the boots until after Christmas, I told the manager that I had parties for Christmas and I would like to see if I could get them then. I was amazed I received a call before Christmas that my boots were ready. To my surprise the boots fit like a glove, the size, the heel and insert were dead on. I'm amazed how I was taken care of and how well the boots feel, the next time I want a pair of custom boots, Beck will be the people I go to. Thanks again guys...

i have purchase quite a few items from Panhandle Leather. they have been friendly, helpful and…read morewilling to help. Their inventory is amazing. Just about anything you could possible want for leather products.

I placed an order for Leather Full Soles and a Leather Sole Bend. I check all my leather as soon as…read moreit arrives as I have received extremely poor quality leather from many Suppliers like Tandy and Springfield. A lot of companies try to get off on smaller people what they can't sell and that's what I receive. I have been polite and try to work things out but I'm extremely tired of buying and paying for leather to receive just TRASH. I pay the S/H and then have to pay S/H to return it and that's where Im assuming they expect to get you.

Excellent work at a great price. I called about an issue with my couch and they showed up same day…read more I was impressed with the professionalism and quality of the workmanship. I'd recommend using these guys if you need something fixed.

They refurbished the seats in a high end sports car that I own and it turned out great.read more

Raffkind's is the best! Amazing customer service and such great brands! Always feel welcome, but…read morenot pressured! It's easy to shop at Raffkind's!

Was visiting from out of town and forgot to pack dress pants. Kudos to Raffkinds for stocking…read moreexactly what I needed and offering same-day turnaround on alterations. Thanks to Dave and Connie's alteration for the great service and experience!

First time shopping here, I was visiting from out of town. My sister and I were looking for…read morecomfortable shoes and required a lot of service & assistance. LYDIA was so incredibly kind, patient and helpful. She kept going to the back to keep me getting me more sizes and options without a bother & even with pleasure! She was such a sweet soul!

If you need an excellent pair of shoes come here! They seriously have everything to make your feet…read morefeel comfy. When you walk in. You'll probably find shoe brands you would have never heard of. The shoe brands here at this store help with arch, foot aches, & other foot related problems. Most men's & women's shoes are on display and very organized. They are also on smaller stands throughout the store. They have a rewards program that you scan. This program checks you in and gives you points! Pro - variety of quality shoes - Plenty of parking - Helpful employees

What a jewel of a boot and shoe repair shop. Their rates are very reasonable and the quality of…read moretheir work is excellent. Every pair of shoes I buy have to be altered because of a foot injury. They are friendly and trustworthy too

Cat was amazing! She was very helpful with my first experience getting something custom. 100%…read morerecommend!

The store itself is quite small, but I would say there is a decent selection of men's boots and…read moreclothing. Not much for women though. Pricing seemed decent, a lot of things were BOGO 1/2 off. Which honestly was a good deal. Now this where the review turns bad. I went in to buy a new western leather belt, and to browse. I was greeted but I don't speak Spanish so I wasn't able to communicate. Found a nice belt and was looking at some cool hats. I like supporting small local businesses so I found a hat I liked. The belt was $45 and the hat was $32. I went to pay and he didn't give me the total which I expected from the language barrier. There wasn't a way to see the total and he was using a calculator. No big deal, I handed him my card. He put the receipt in the bag and I went on my way. When I got back to my hotel (I'm in Amarillo for work), I wanted to check out my new stuff and looked at the receipt. It was over $100!!! It wasn't an itemized receipt either, but he charged me $95 for the belt and the hat. I thought it might have been an honest mistake, but seemed odd to get to $95, it was like I was charged $50 for the hat. I found a couple of reviews on Google of similar issues. One guy caught it before paying. If you choose to shop at this store, but sure to check the total before handing over your card or cash.

Walked in ready to buy some boots from out of town guy at cash register talking to a friend on the…read morephone. Walked out. Unreal. Should have hung up and helped a customer. Business 101.