I had a great experience at Tan Your Hide today! The manager went above and beyond to make sure I was taken care of and had everything I needed. They were extremely friendly, professional, knowledgeable, and genuinely made me feel like a valued customer. Excellent customer service makes such a huge difference, and today's experience definitely stood out. I really appreciate how well I was treated and will absolutely continue coming back. Highly recommend! read more

Ive been with tan your off and on since '98 or so... Never have I ever experienced such a lack of customer service til Friday 04-10-26. I walked in shortly after the doors were unlocked. The employee, not sure of name and I've never seen her before this, was opening the blinds and I walked in and said hi good morning, followed up a nice eye roll and a why are you here attitude. She then went to the computer to check me in. I asked fo a towel and went to my room. As I was leaving and walking past the desk I put the towel in the bin and looked her way to see if demeanor had changed, another no, it hadn't. She glared at me as I left with no have a great day, thanks for coming in, or we'll see you next time. Extremely rude customer service skills. read more

I drove over 30 minutes to the North Academy location because the hours are posted open until 6PM on the door and on Google. Upon getting to the location at 5:25, the door was locked and it was closed. As I was on the phone with whoever answered the 260-9487 number, two other people arrived and also attempted to go in. The person on the phone finally gave me corporate's email after a long wait, letting me know that I'd have to go tomorrow in person during business hours or to email corporate to request to cancel my membership. They need to update their Apple Maps and Google business hours, as well as change the hours posted on the door if they are going to close early. Total waste of my time. Update: since I can't rely directly to the business owner, the hours have since been updated on Google and Apple Maps. I did not take a screenshot of those hours on the 17th. If the hours have been modified for over a year, it seems crazy that the hours in large print on the door have not been updated. Can't wait for my membership to expire. read more

Tan Your Hide - Hours posted on the door at the N Academy location - Spray Tanning Near Me - Colorado Springs, Colorado

Always friendly and always someone to greet you as you come in the door. Beds are always clean and available. Sometimes when there bulbs get weak, you go to a different location where they might have been recently changed out. Best place to tan in Colorado Springs. read more

Ive been to a lot of different tanning salons all over the country; tan your hide is fantastic, the staff are super friendly and helpful, never try to oversell you on products or upgrades, and have such a friendly vibe compared to other tanning places. The facility is super clean and I never have to wait either. Highly recommend read more

This place is easy to get to, staff is amazing and the options allows for many different ways of tanning.

Highly recommend Tan Your Hide! The staff is friendly and helpful and everything is super clean. Their beds are high quality and I've been very impressed with my tanning results. I also love that they have so many other convenient locations - easy to drop in for a quick tan no matter what side of town I'm on. read more

I want to advise you to NOT SIGN THE CONTRACT! I repeat, DO NOT SIGN THE CONTRACT or any paper from them at all. I was new to the Springs and saw this tanning bed and thought, "let's give it a try." Unfortunately, I now have them lingering on my credit report for $735 because I was charged a fee of $500 for not staying a member and forfeiting my tanning term. This happened because we had to move back to our hometown in Alabama due to a death in the family. Due to these unforeseen circumstances, they felt it necessary to penalize me even more. Not only did they charge me, but now it's on my credit report (1 more year to go and it's off). If I could give 0 stars I would! read more

The salon I normally use was closed!! Not wanting to miss a day tanning - big event coming up - I dropped in at Tan Your Hide for a one time tanning session. Shannen was so helpful and set me up to use the fancy Level 4 bed, which I've never used before. WOW!!! I've never seen a bed is so open and airy but still drowns you in sunny lights. The bed looks like it belongs on a spaceship. I admit to feeling slightly intimidated by it . . . until it started. LOVED IT!!! Best part was seeing instant color in a fraction of the time. That is the point, after all. I will not be returning to the salon. Thank you Shannen and Tan Your Hide!! I'm coming here now read more

I enjoy coming to this location. I have never had any bad experiences, the girls at the counter are friendly and helpful, I like how they use wash clothes in he bathroom instead of paper towels, the facility and beds are always clean, they give a military discount on the memberships, goggles are provided and no one is pushy trying to sell me extra things. I have only used the tanning and spray tan options, which I really like, however I was given some spa services to try and I look forward to using them soon. read more

Tan Your Hide - Front lobby area - Spray Tanning Near Me - Colorado Springs, Colorado

Love Tan Your Hide! Perfect pick-me-up on cold winter days! Shout out to Shannon for helping me select the best package! :)

The beds here seem to be way better than any where else I have been. The staff is even better!! Very friendly and personable!

This location has a great staff! Very knowledgeable and polite. The beds are always very clean and I love that there is always a towel in the room as well! read more

I have been tanning with tan your hide for a few months now. I can say im thoroughly impressed with the staff, and quality of tanning beds. They change bulbs often so your tanning experience is always the same. I would recommend tan your hide to anyone that wants a top tier tanning experience. read more

Been here a couple times. Super nice place, kept clean. Great location in the middle of the plaza

I love tan your hide! The staff is so nice. I love how there's always beds available and I always get great color.

4 stars because the pricing made me choke. BUT, Deja, the receptionist was extremely helpful and easy to talk to. Very good customer service and that is why i will spend my money here, regardless of the price. Very clean salon, happy customer here! read more

I love this tanning bed! The people are so nice and inviting! Great tan results! 7 visits and I look like I came from the beach! Amazing!

Tan Your Hide is clean and has good beds but their customer service, specials and prices are below average. I had a vip membership last year and was less then impressed by what they offered their loyal customers. Needless to say, I did not renew nor did my daughter. read more

BEWARE OF "MEMBERSHIP" While the girls at the front desk are nice, customer service for Tan Your Hide is deplorable. Do not sign a "contract." They will milk you for every dime when you either 1. Figure out that mystic tan is gross and ugly OR 2. Can't afford to pay for something you aren't using. Corporate failed to work with me at all so that I could fulfill and pay something I could afford, even if I wasn't using the service, only offering a solution where I paid more (and thank you put myself at risk for cancer?????). Business practice is deplorable, and I ended up having to go through the bank to make things right. If you want a spray tan, go someplace else or pay by the tan, do not sign any paperwork. They'll pretend you're signing over your soul and first born all at once. UPDATE: Just because I expect a response from the company about how I signed the contract, it should be noted, they're opting to send me to collections. Which I'll also dispute, but regardless. Just be aware, that's their idea of "customer service." It's a perfect example of what they think customer service is. They don't care at all, other than about getting money for services not actually rendered. If I had used the service in the last several months, that might be one thing, but I haven't been there and I'm not going to pay for it. UPDATE 2: The facts in the "response" are false. I haven't used the service since late spring/early summer. I used it all of 3-4 times. I tried to cancel much earlier, at the beginning of August, but was ignored until this month when I told them they would not be getting any more money from me. And as pointed out in my first update, they only care about getting money for services not rendered. They have no idea that customer service doesn't mean they shove things down your throat. No one said they weren't professional about it, they're just horrible human beings for doing it. I could've gone with another membership, it was offered several times. It was an option that puts me at risk for skin cancer, and cost $4 MORE a month, when my problem clearly was that I wasn't going to pay for a service that was unsatisfactory. Why would I pay more for a service that's even more unsatisfactory. Spray tan is gross, but at least it isn't going to kill me. I love that you offered options: 1. Pay for services not rendered. 2. Pay more for services that are unsatisfactory. 3. Get sent to collections. Seriously, use your brain. What would you do? What would you do if it was your grandma in this situation. It's not that hard to see what the right thing is to do. read more

Great customer service and amazing beds! Best place to tan and good prices!! I have been going here for a while and the staff is always nice and professional read more

The people were always so helpful!! They always answered the door with a smile and the beds were always clean No wait! read more

This is by far the nicest tanning salon I have ever been to. It has tons of beds and the staff always keeps it clean. All the front desk women are kind and extremely helpful. After tanning at tan your hide I don't think I would ever want to go anywhere else! read more

The girls at tan your hide are always helpful! It is so easy to buy minutes and the beds are always clean! They make sure you have everything you need (glasses) and make sure you're aware of how the beds work before they send you in. I highly recommend tan your hide! read more

Tan your hide is the best! It is my favorite place to tan. The facility is always very clean and all the girls are so nice.

Best beds and such friendly ladies ! Feels like I'm visiting friends for spa day every time I go in!!

There are many locations for tan your hide in COS.. this one by far is the worst when it comes to Customer Service.. Jessica is extremely rude and unprofessional on all levels. It's to the point that I live 5 mns away from this one but would much rather go to the one on Nevada.. the ladies in there are all about the Customer Experience. read more

Great customer service and staff members! The store is spotless and very up to date with their products. Whenever I'm in town I'll be stopping by again. read more

Best tanning salons ever!! The girls are always so sweet and friendly and I love how many locations they have.

They have a vary friendly staff and there is never any lines here. They get you abd and out really fast. This is my favorite location that I've been to. read more

I come here about once a year to tan before vacationing. I am always amazed that they remember my name after a whole year! The staff is very friendly and the beds are very clean. I always look forward to my summer in February! Thank you TYH! read more

I have nothing but good things to say about Tan Your Hide! Regardless of location, the staff is always super friendly and helpful. Beds are great (strong) and the stores are always nice and clean. Definitely recommend to anyone new in town looking for a salon! read more

Horrible company! Run away, don't sign anything! I paid 500 upfront and only got to go 3 times! I was transferred to pueblo and the company refused to freeze my account, took my money and laughed. Ask for the owner name and the employees become nervous and say that they could be fired for telling you!? What kind of business is that? Got another account when I came back to town, this time on a monthly plan, and was injured at work and tried to close my account. Sandy the manager, don't believe a word she says. Said to me " I'm not supposed to do this, but I will have someone else take over your account." Liar! Now I am going to court after no contact but being served! Paid in cash my last month and now there is "no record of payment." In short, God forbid if you sign ANYTHING with this company. The mystery owner, which I am looking up tax records today for the name, cares nothing about the customer and wants to ROB them of their money. They want money so bad that their business must be hurting! Because they are willing to lie and say that a military wife, avid volunteer, and mother of four would refuse to pay her account. RUN AWAY!!!! read more

Love them. Friendly staff! Great beds! My favorite part of the day. Always sweet and very friendly customer service.

bought the groupon for 2 spray tans. Came in yesterday and got the first one, the darkest one and added extra bronzers and it's now 24 hours later and still haven't seen any change in color. Came into the store and called hoping for some sort of compensation or another spray tan for free and they were extremely unhelpful. Would not recommend and will never return. Do not waste your money on their spray tans read more