Absolutely terrible customer service. Ashley and the rest of the staff were rude, judgmental, and…read moreacted like they were better than everyone else. When I asked about a less expensive lotion, they laughed. The entire staff gave off a mean girl attitude and made the whole experience uncomfortable. I won't be coming back, and I'd recommend going to literally any other tanning salon. This was easily the worst tanning salon experience I've ever had.

The manager of this establishment is a total mean girl and on a power trip. She was very…read moredisrespectful to my friends and I. Very blunt and rude, horrible customer service. According to her you must be 18 to get a spray tan or have parental consent by signature. Even though we had already gotten a spray tan there last year and her employees did not ask for a parental signature. I asked if this was a new policy because I was confused due to us not having this issue last year. She replied "No I've been the manager for 8 years" with no further explanation or customer service and a rude tone. So clearly she does not train her employees correctly and make sure they are following the law. When I went into another location later that evening with my mother to sign the form the lady there told me that the manager from this location had written a note on my account saying I had attitude and to make sure I had parental permission before spraying. Completely unprofessional behavior on her part and dramatized our interaction because I was not rude to her just confused and looking for clarity. I will never go back to this location and I advise others not to as well. The tumwater location had fabulous customer service, very friendly, good communication skills and helpful. If I could, I would rate 0/5 stars. Mean manager!! Very disappointed :((

I like this place due to the staff !! Not just 1 but all staff are so pleasant & friendly ! Way to…read morego on the hiring staff

Had a wonderful experience today thanks to Miss Chandler! She was so informative when I called…read moreasking about coupons I found on their website. She guided and described each offer and what they have to offer and customize for Your Perfect Tan. Also, I was solely interested In Spray tans. I am Done with the days of tanning beds. I will Lay out on vacation, beach or backyard for enjoyment but not gonna under go anymore unnecessary damage without enjoyment. Anyway, my tan worked out wonderful so far and bought a package of 3 for 45! Same price or cheaper than my Loving Tan purchase! Cheaper! Faster and more accurate! I am Used to getting the personal airbrush but I think this is my new regimen for summer! Thanks Chandler!

This was the worst experience of my life. First time using a spray tan machine and it broke with me…read morein it. Sprayed thick black dye all over me and stopped. I was left standing completely nude for over an hour, with alarms going off on the machine. The women running the place is so rude and disrespectful she tried blaming me saying I must of grab the machine or fell on it because I have a disability I didn't touch it whatsoever it was my first time I didn't want to touch anything. She yelled at me and my sister knowing I have heart failure. It was an experience that scared me for life. Never experienced such an uncaring person in my life.

Bikini Bottom is hands down the best in South Sound. The beds are clean and bulbs are changed…read moreregularly. Whether you need a bronze glow for your vacation, a summer glow or year round color, this is the place. DeeAnne & staff are knowledgeable about tanning & skin care as well. I've been a customer for over 5 years. Service is great!

This was one of the best spray tans I have ever received. Making the appointment was easy. Having…read moresomeone come to the house I was renting was amazing. Professional, fast, and exceptional service! If I lived in Olympia I would use this service ALL the time. TEN STARS

She was so nice, quick, gave me great helpful tips the day before and during the actual…read moreappointment. My tan turned out beautiful and even. I was visiting from out of town and was really worried about getting a tan for the wedding I was attending, and I could not have been happier with how it turned out. I will definitely be using her again next time I am in the area.

The deceit could improve. Initially went to restart my account. The person was late coming to the…read moredoor to start with. She began by trying to upsell me when I specifically told her what I wanted and that I was also there to have my free birthday tan. I then told her I needed to add a skin care product and if possible to get one that I could use for both red light and tanning and on my face. She made the selection and told me it was good for that. Then there was another customer next to me and one that had come in and sat down, my person had me sign authorization to pull the funds then told me what I was being charged for. She was continually getting involved with the customer next to me that came in after me and was helping the other employee help the other customer, maybe the other employee was new. She then took my payment and said "okay, you're all set" and began to fully help the other customer and the other employee. I asked "what room am I going to?" She said "um, oh, room 11 or six then said 11." I went completed my tan and left. The next time I came in, I said "i would like to do a red light session and a tan" she said "well, you will probably want to add a package then for tanning," I said "um no, I only plan to tan maybe 3 times, so, no, I am not adding a package for that." Then I asked "don't I get 50% off because I have the red light package?" She paused, looked very irritated and said "yes." I said "okay then I want to add a single tan, then I verified how many credits I had available and she said $240. I said okay charge me my 50% from that. Today I just so happened to call the wrong store but asked the person who answered "what day of the month do I need to put my account on hold?" She said today is the day because funds get pulled tomorrow. I said thank you and went up to the Pearl st. location. I had a feeling the same girl that I have had problems with since day 1 would be there and sure enough, there she stood. I said two things, I would like to buy some non-tanning lotion that has hyaluronic acid and collagen and I also need to freeze my account. I will not be able to come back for a few months. She said well you signed an agreement that states you have to allow one pull. I asked "what agreement,? She then held up some laminated full size contract type thing and said I went o er this with you," I said "no, you absolutely did not." I would have been aware of that and would not have come up here wasting my time if I knew that." She said "I have worked here for quite some time and I don't miss any steps." I said "well you missed that one and maybe because you were so busy helping someone else, I had to even ask what room I was going to?" Needless to say she said well I will contact customer service and talk to them about it, I said "no, I want to talk to them." (Am I not the customer?) she wrote down a number and said well there is only one person so you'll have to be patient and wait. I said oh I am sure you will be able to talk to her right after I leave she said "yeah." I said I think this is probably illegal and then left the business, I called as soon as I as I got to my car two hours ago and of course there will be no call so that they can collect funds for services that I can't use right now for the next few months. I doubt I will hear from the customer service rep and if so they will have already formed their bias opinion. I have read reviews since coming home about this same person and lying. What a joke!

Really poor service. I haven't tanned for years and I went in to buy a spray tan for an event…read more Apparently because I didn't properly cancel a membership when I was in high school, they wouldn't let me buy a spray tan unless I spend over $100. Seattle Sun Tan used to be really amazing for customer service but it's clearly gone downhill. Went down the street to Desert Sun in UP and they were so much more friendly and accommodating!

I recently purchased a really good deal online last January 2012 for a facial for my daughter and…read moreI. We arrived to the salon not really knowing what to expect because I had never heard of the Copper Zone before. When I walked in I was a little nervous because it is a tanning salon not a normal "salon" where you would get facials, and treatments. Meredith came out and greeted us and I was even more nervous as she had sweatshirt and jeans on, not typical esthetician professional smocks. She then walked us into a little room, which was probably used for a tanning bed before facials were offered. The room was not a typical, salon type room. It was very bare and not esthetically pleasing for a soothing, pamper yourself, type of treatment. Meredith was very friendly though and started by shaping our eyebrows. She listened to what we wanted and delivered very well. We were both happy with our eyebrows. She then did the facial for my daughter while I waited. Then it was my turn. Once she started and I closed my eyes I forgot I was not in a nice salon. She did an amazing job. Very relaxing and thorough. Meredith had high standards because my sister is an esthitician so I know what a great facial feels like. I was very pleased and would highly recommend Meredith for facials. Her normal prices are very reasonable. I think if you can look past the fact that this is a tanning salon and not a spa, you will find a diamond in the rough with Meredith.

Horrible customer service, especially on the management's part…read more I started the introductory package in March where it came with one conventional bed and two super beds. The conventional bed was uncomfortable and small. The super beds are larger in size and variety. A few weeks later, I purchase a super bed special for the month and was able to stand up or lie down. Since then, I have not tanned. Well, I came in and purchased their 10 conventional bed special for June; 10 sessions for $35. Little did I know that all the conventional beds are the same size, unlike the super beds. The reason why I'm explaining the beds is to prove a point. I have a D size chest and when I lay down in the conventional bed, my chest and my face are touching the top glass. When I flip over, the top of my head and my ass are on the glass. It is both uncomfortable and unpleasant to lay down for 20 min like this. I requested a refund and they denied me. When I asked to speak with the manager, I was told I would receive a phone call back. After not receiving a call, I came back the second day and was told again that a manager would call me. I even checked to make sure my phone number was taken down correctly. Now, day 3, I come in and the worker says she spoke with the manager and she said because I already knew what a conventional bed felt like from the introductory package in March, she would not do anything for me. I'm sorry. What? How am I supposed to know all the conventional beds are the same when I only used it one time prior. I've used different super beds that varied in size and time. Had a manager actually called me instead of playing this game with the associates here, I may have been more prone to leaving a better rating but since nothing was done on their part, 1 star it is. I'd have to say they need better communication, customer service and management skills. After my 10 sessions are done, I will NOT be back. And I do not recommend this place for anyone with a big head, large chest or any body part that is bigger than a 12 year old child.

If you're looking for a flawless spray tan look no further! I've tried self tanning foams & spray…read moretan booths but have never achieved a smooth/natural finish. All of the prep/post tips were very helpful! Cassie made the entire process very comfortable. Could not recommend solely sunless more! 5/5

Paid $107 for a Brazilian and inner thigh. Worker kept going over and over the same spots that it…read morehurt and so much hair was left. This was my second time going. I wanted to give it another shot and went in but it was worse. Not worth the price at all.

I love that I can make my appointment online easily which is such a convenience. I've been using…read moreEuro wax center for my waxes the last 4 years but recently relocated to WA. It was so easy to schedule for a different location and to continue to use my wax passes aka prepaid subscription. The esthetician did a great job and there was very little discomfort. Great quality service and very relaxed environment. Will continue to visit regularly.