One of today's task was to find shoes for our daughter's Graduate Ceremony at Vanderbilt…read moreUniversity. With the Anniversary Sale going on, Nordstrom was our first stop. We circled the shoe area trying to find the one she had in mind. As we were chatting about different options, I looked down and there it was! It was exactly what she described and she was elated. A sales associate approached us to help and placed the request using an iPad. As we waited, he returned a couple times to let us know that they're having a difficult time locating the pair due to inventory moving around because of the sale, but they're working on it. After several more minutes, Kandace was sent to assist us further. She said that the shoe could not be found but offered the option to ship it. Unfortunately, our daughter is moving out of her apartment in a couple days, so this was not ideal. I instead asked for it to be shipped to the store. She didn't hesitate to assist with that. We encountered a couple issues as she was trying to process the transaction. The only solution was for me to place the order myself on the app. She was quite apologetic for the inconvenience, but she was too sweet and helpful to find her at fault. It took me just a few minutes to place the order. We then decided to check-out the sale rack on our way out. The daughter fell in love with a Damson Madder mini dress. It was a perfect fit and 35% off -- I had to buy it. Cidney was the sales associate at the register. She was so much fun to chat with as she handled our transaction. She offered recommendations for other pieces and almost convinced me to purchase a super-cute Free People cardigan. :) Friendly, fantastic service from Nordstrom at the Mall at Green Hills, especially during the weekend at one of their busiest times!

I've walked through Nordstrom a million times, whether I was entering the mall from the adjacent…read moreparking garage or walking laps around Green Hills. I've marveled at the high-class display of exclusive brands, expensive purses and clothing, squeaky clean interior, and charming little restaurant on the bottom floor. This is surely a celebrity destination in Nashville. But I never actually shopped there ... until yesterday. In search of a birthday present for my wife, I perused the clothing on the uppermost of three floors looking for something that would match her style. Under the impression that everything in the store was uber-expensive, I was surprised at the vast range of prices! You could find a $40 skirt on sale, or a designer $1000 jacket, everything from bargains to the pinnacle of fashion! Searching for the right item but (as a typical male) rather clueless about fashion, the most charming young lady named Lindsey emerged and became my personal guide, my guardian angel of fashion. With class, sophistication, and professionalism, this Nordstrom employee offered suggestions, gave expert advice, found additional options for clothes in the back, and truly went overboard to make sure I was happy, comfortable, and enlightened. Because of her, I was able to bring home a truly remarkable outfit for my wife's birthday (which she'll be opening in a few days). Thank you, Nordstrom. And thank you, Lindsey!

Opry Mills Victoria's Secret is a terrible place to buy anything. it would be easier to find…read moreunderwear at the dump, you couldn't tell the staff, if there was any from the customers. Everything was just all thrown together in buns, no order to anything. It used to be a sexy place to buy underclothes. Certainly not now.

I used to be able to find my favorite undergarments in any VS store. The one in Green Hills…read morehowever, was pathetic! It was almost impossible to find a sales person to open a dressing room for me. To top it all off, as I left the dressing room, I cut my hand open and left my Sephora bag inside the locked dressing room. After 5 min or so, I'm bleeding and had rung all the buzzers for assistance in the back as well as sent my daughter to find some help, someone finally came. She unlocked the door, handed me my bag and asked if anything fit. No mention of my blood dripping, or ask if I could use a tissue. My jaw dropped and I walked out. Victoria Shhhh don't tell....I'm telling. Your Green Hills store sucks hippo balls!

Had an awesome experience last Saturday with KENNETH while shopping for a groom suit! This was the…read morefourth store we visited and we had walked away from the previous three (Macy's, Nordstrom, & Dillards in the mall) feeling extremely underwhelmed with the customer service, options, and pricing. By that time Kenneth was a sight for sore eyes when he looked us in the eye, gave a firm and handshake and smile & was very kind to us despite obviously being very busy! We were pretty self-sufficient so we appreciated that we did not feel pressured at any time. When we found the perfect suit, the seamstress herself came right out and pinned him for tailoring right then and there. Knowing what I do now, I would have gone to this store first. Oh, and btw I don't know if I will ever step foot in a Dillards again after our experience there, but that's a different story...

Suit came out fine. Customer service was terrible. Rented a suit for prom for april 12th and 19th,…read morespecifically noted to the employees that I would need it for both proms. Just took it back the 23rd and they gave me a 100$ fee because they never made note that i was keeping it for 2 weeks, not just 1. Literally rented two shirts and ties, is it not obvious? not to mention there was someone on the floor sleeping INSIDE the store. won't come back next year

I have been shopping at Designer Finds for 22 years. Some of…read moremy favorite pieces in my closet came from this shop. Amazing staff with very honest opinions when asked " how does this look on me?".

This place is awesome, really well organized with a lot of good clothes. Prices are great too.read more

I love Anthropologie! I've been a customer for several years and the clothes, goods, and household…read moreitems I have purchased are still in great condition. Tonight, I went shopping and the staff were friendly and asked to take my clothes and prep a dressing room for me. They remembered my name and made me feel welcome. While I was trying on clothes, they checked in a few times to see if I needed anything or if they could grab items that o wasn't purchasing. They helped looked for items in different sizes for me. The layout of the location in Green Hills is fantastic. It's spacious and you don't feel crowded by other customers. There is a parking lot right next to the store front which is super convenient I found some great purchases and look forward to coming back in the future.

Racial Profiling…read more I've visited this store several times since moved back to the area. This is the 3rd time I've been racially profiled. I decided to stop in after work yesterday and shop for some Spring items I saw on the website. I was greeted (which was nice) and said hello back. Then was followed around the store repeatedly asking to take my items to a dressing room. I know this is common but I said "no, I shop here often and know my sizes and want to match some things up." And one lady proceeded to follow me, literally hover over my shoulder and continued to walk behind me through the store. I reported this to the cashier. But wanted to write a review, since this has happened to me multiple times. I won't be back and won't spend more money here. I've shopped in Seattle & Dallas where's I've previously lived and always had great experiences. This location gives racist vibes. And I'm reaching out to headquarters. Do better, Nashville is becoming more diverse and your reps should embrace and reflect that! ***The employees name who was racially profiling me was Abby.

The manager at this Dillard's managed to lose a lifetime of revenue from my family for arguing over…read morea $40 pair of kids sneakers. For years my whole family has shopped here for the seasonal sales, but now will never shop at a Dillard's again. We bought a pair of kids Sketchers shoes, ones which light up when the kid walks. Well, our kid wore the shoes for NO MORE THAN 2 HOURS before the lights stopped working. So we tried to return the shoes to Dillard's the very next day. The staff refused to take the shoes back because they had been worn. We explained the issue was not wear, but rather defective lights (obviously). We even asked for the manager, but the manager also refused to take back the defective shoes. The manager should be fired immediately. Choosing to bicker over $40 shoes, and losing an entire family of shoppers FOR LIFE. How extraordinarily stupid. We will take our business elsewhere. All for the best - Nowhere else have I ever experienced such rude staff, and such a filthy store.

I returned an item today 3/21/26 in the men's department. When I approach the counter, I asked the…read morewoman who is there if it was OK that I returned my item with her she said yes, and then turned to her computer. She never once greeted me. I told her I wasn't in a rush that she could take her time and then once the transaction was finished, she said absolutely nothing to me turned back to the computer. I said have a nice day and her response was thank you. No you have a nice day too, thank you for shopping with us. Nothing. She wasn't wearing a name tag so I didn't catch her name, but she was African-American, short, curly hair with a pink blazer. Really poor customer service.

I have done a few personal consultations and would trust Katie with any outfit I need to plan…read more She's great at helping me stay comfortable and stylish, and always has an element of embracing something fun for an outfit.

From the owner: Every person is unique, so the services we provide are customized and tailor-made for each client…read more Whether you want to dress more professionally to advance your career, need to find that perfect outfit for a special occasion, or have a closet filled with clothes but nothing to wear, our mission is to help you look and feel your very best.

I have been looking for the perfect pair of Jacques Marie Mare frames for quite some time, and…read morefound them in Nashville! Thank you to Reese for his IMPRESSIVE effort in locating them, having them shipped to the store, and assisting me in choosing lenses to fit my style. I would come back again to Nashville (from California) just to experience this exceptional customer service. Thank you again Reese.

Service , selection, value. All top Notch at ole image optical . All very kind and attentive…read moreemployees. A Gem.

I'm so glad BUMP CITY exists!! My husband, mom, and I popped in here for help with stroller…read moreshopping. I was so overwhelmed and was hopeful an in-store experience would help. Everyone was so helpful and really took the time to educate us! I did not realize what a good selection of maternity clothes they have! I can't wait to come back and pick out shower dresses.

I had the most wonderful experience with Tiffany at Bump City. I was in town with my husband for a…read morenight and made an appointment online not knowing what exactly to expect. I was to the point in pregnancy where my regular clothes were no longer fitting but I was having a hard time ordering things online as sizing, styles, and quality can really vary quite a bit. Tiffany was so friendly and immediately made me feel perfectly at ease. She discussed what I was looking for and what my style preferences were. She then pulled out literally everything in the store that I might like so I could try things on and feel the fabrics and never complained about hanging something back up or putting something back in a package and was thrilled for me to try anything she had. She helped me pull together several looks that made me feel confident and beautiful in my new body. I was thrilled to have several go-to looks for upcoming parties and events that were comfortable, stylish, and elegant. Tiffany was also super amazing about making sure she was completely clear about how much everything cost (there aren't price tags on everything since much of her business is mail order) and made sure not only did I love everything I eventually purchased, but that I was in no way pressured to buy anything or felt like there was any lack of clarity about prices or how the total was calculated (even showing me what my online shopping cart would look like and asking if I wanted to make any changes.) Tip: The only issue I had was with finding her location in the first place. I passed it the first time. When you go, look for the Bluebird Cafe and park in the shared parking lot in front of their building. The building Bump City is in is to the left of the Bluebird and the sign for it was hard to see because there are a lot of businesses listed on a small space and the street out front is busy.

A good selection of popular stores. A lot of boujie brands actually. The mall is a good size and…read morethere are many spots to sit and chill. Staff at various stores are very friendly and helpful. There are a couple of restaurants as well. Value is you pay for what you want and the cost.

This is a very nice mall, more on the expensive side of things. It's really cleans and have a large…read morenumber of stores found inside. I like it over there. I went to get some perfume for my wife, the service was really Good. I was in and out really quickly. Very good place to shop