Amazing job and more affordable than the other custom pool contractors. I had one company quote me…read more10,000.00 more and that came with no concrete. Everything was included with my pool. Everything! I love how my pool turned out and Tony was there every step of the pool process to explain everything they were doing with the pool. If you want affordability and quality then you should have Tony do your pool.

T L Marshall Pools, 143 Oakcrest Road, Huntsville Alabama 35811…read more Buyer beware: (I know this is a long post) ---------------------------- Updated POST.,... American Leak Detection came out and found the problem which was, as expected, at the drain that was newly installed during the $12,700 pool upgrade and liner install. Why doesn't this company follow up with customers request to come back out since there was a leak? I am getting legal help and starting a claim today for monies lost due to leak and the cost to have the Leak Detection folks come out and do the job the pool guy didn't do. DO NOT USE THIS COMPANY FOR ANYTHING...Unless you hold off on paying until you know things are correct. ------------------------------------------------------ Original POST..... We had our pool liner replaced and had the deep end shallowed up to 6 or so feet. The Company that worked on our pool was T L Marshall Custom Pools at 143 Oakcrest Road, Huntsville Alabama 35811 The rocks were added and eventually, the liner was installed. As the liner was being buttoned up the guy told me "Now, don't add water until about 2 hours to give the caulk time to dry". Well, we took his advice and doubled it waiting 4 hours to allow dry time. We filled our pool and started the pump. It was noticed that our pool was leaking at a fairly fast rate and the pool guy points to evaporation. My response was, "Our last liner didn't lose water at such a rate even in very hot weather". Another data point was he reused the stair strips to fasten to the steps instead of buying a new kit. I've asked several other Pool People and they all say that stuff is standard and he was cutting corners. Well I can't make him drop by and check things but I did notice the caulk was flaking off around the pool steps and landing at the bottom of the pool. This was a sign. I called another pool guy since this one wasn't doing anything about it much less returning my calls etc. This guy immediately found two leaks around the steps and attempted to fix them. This guy charged me $125 for the service call and $25 for caulking materials. He quickly stated, "Why did he use this kind of caulk?". This slowed the leak but obviously, there were more. I then reported T L Marshall to the BBB and this prompted a response and he showed back up. He never once mentioned the BBB complaint. He began applying caulk to the same steps and screws around the steps where the liner is fastened. All the while the pool pump was still running and as anyone who works with pools and leaks knows you turn off the pump. Then, as he was leaving that day with his helper he said now you call me if anything else comes up. --------- fast forward. I have sent multiple text messages made several phone calls and left a few voicemails. All to no response. So then, I reported again to the BBB. This time he responded with (copied from BBB website) "The $150 was returned to them and the leak is a result of him not following the directions that I gave to them. Water was put on the pump before it cured. I got in the water and made the necessary repair the leak. It is all fixed now." I answered this response with, "The problem still exists and the business is not returning my phone calls, or text messages. and the like. We waited 4 hours before filling the pool but he had advised 2 hours for cure time and both of us remember him saying 2 hours". What or how should I approach getting this fixed? Call an attorney? Get another Pool Company or Leak Detection company to fix it then write it up again on the BBB? Send the bills to T L Marshall? I just want the pool to be right and over amount spent was $12,700 which he has been paid. I guess he expects me to just go away since he has been paid. By all means avoid this company for all your pool needs. If they can treat me this way they will treat someone else the same.

We called and talked with this company 4 times and they NEVER kept their word. They said they'd…read morecome out and never did. They don't return calls. I thought ok maybe sexist so I asked my husband to call then maybe they'd take us serious that we want a pool, but nope still no calls. The lady sounds nice but run down like she's ready to retire. She also stated that they had jobs lined up for like 2 years because of their cheaper price. So I have no clue what it takes for them to take you serious so we had to go else where and our pool is being installed now.

Clearwater is a great pool company. They build our pool in 2007 and over the years have been very…read moreresponsive to any repairs, service needs or just my many questions.. Most recently in Nov. 2016 they installed a new beautiful pool liner and did a great job. Leigh and Ricky are always responsive and do a great job at a great price. We highly recommend them and will continue to call them for any future pool needs.

Jeff and his crew built a very simple and small raised patio for me in April 2024. Initially, some…read moreof the pavers were unlevel and crooked, so he came back and reinstalled them, resulting in an even worse appearance. By June, the entire patio had shifted with pavers lifting and sinking as it was deteriorating from the ground up. The patio was built on an existing concrete slab and having had no rain there was no reason the patio should have been falling apart so quickly. I called in a licensed inspector who determined from the construction pictures I had taken that it was not built correctly from the beginning. Everything about the construction was wrong - from using the incorrect gravel to the compaction method, leveling technique, and sloppy paver installation. The inspector's opinion was that this patio could not be fixed but needed to be completely rebuilt. He called it a "bad do-it-yourself" project. I had Jeff come back to see the mess and he actually hung his head in shame, said he was embarrassed, and admitted it was a disaster. Because the work was still under warranty, he offered to fix it or replace it. As I told him, I had no confidence that he had the knowledge, skill, or crew to rebuild it. He then offered to refund my money, which I thought under the circumstances was the right thing to do. However, his business partner insisted they "fix it under warranty" and rescinded the refund offer. I spent a lot of stressful, sleepless nights agonizing over how to resolve this. While I realized that providing the warranty work is all they are legally liable for, I could not foresee the next year of dealing with a rebuilt patio that would likely be a second structural disaster. The pictures show only small examples of the sloppy work and do not capture the overall rollercoaster appearance of the patio. In the end, I hired another contractor to rip out the patio, haul away the six-month old inferior building materials, and rebuild it. The difference in the two patios is astounding and I have now a beautiful patio that is sound and solid. While Jeff is a nice and likeable person, this was the worst contracting experience I have ever had in forty years of dealing with contractors.

Giving a shout out to the Outdoor Elegance, Inc. team. Our side and back yard have finally been…read morecorrected after a few years of water erosion. The team battled weeks of off and on bad weather but finally was able to get it done--old Mother Nature! The entire team was professional and worked hard. Our dogs are loving their new playground. Call Jeff and get ready to change your outdoor living experience.

Good service and guidance. Decent value and hot tub repair services.. schedule with secretary to…read moreget it done

We have used Foster's twice. The first hot tub delivery was done by the son and a friend and they…read moredid fantastic. They both went above and beyond to make sure we were happy with the delivery. The second and last time we used Foster's the owner, the older gentlemen, delivered our hot tub. We paid for the hot tub to be delivered and put on our back porch. It was supposed to be an easy delivery. We have a screened in back porch and we measured to make sure the hot tub would go through the door and it would fit. The older gentleman informed us that it would not fit through the door and left the tub in the drive way. We had to find a way to move the hot tub onto the back porch.

We had a situation with our new home - regarding the sod and grass - the owner came out, reviewed…read morethe situation and made sure to fix all the sod and the other areas that were in bad shape. They were intent on getting everything correct - even though some of issues were not because of him!

These guys are AWESOME! From pruning to mulching to clean-up, tree-trimming, irrigation system,…read morehelp with finding plants, they can't be beat. My yard was in need a "complete make over" after living here 26 years and I could not have asked for more professional team. Daniel and his team laid irrigation line so that I do not have to worry about watering. It evens has a bluetooth way to program so I can set it from my phone. I have been extremely pleased with everything done (several projects since August 2025). Seth has been the most helpful from evaluating my projects, quoting fair prices, communicating with me and all members of his team. The work has been done in a professional and efficient manner (absolutely no complaints) but the best part has been the communication about what and when things would be completed. Looking at some of the older reviews, I don't know who was co ordinating back then but I know it was not Seth--He is the BEST! I would not hesitate to recommend 100%

I worked with Shane, and he was very helpful with suggestions. He and his crew did a fabulous job…read moreon my flooring and carpet. He followed up with the work and corrected any issues that I was not even aware. He also does foundation work if you need it done. I highly recommend working with Shane at Ole Gin Carpet. He also worked around my scheduling for painting the interior of my house.

The Old Gin Carpets crew just walked out my front door. The 4 men were experts in their field and…read morewere able to carpet one of my bedrooms in a short time. I think the value was very good for the quality job they skillfully performed. I also give them "kudos" for putting up with my barking Carin Terrier! I owe the ladies I dealt with in the store for helping to find a nearly perfect match in color to my older carpet. Thank you to Chase for measuring and other help. Doing business with the people at Old Gin Carpets was a very pleasurable experience!

So far everything has been to our satisfaction. Jason has been super easy to work with and the…read morecontractors who have come out have been awesome as well. Would definitely recommend this place!

We purchased another home in 2017 that already had a Valley pools, saltwater pool installed when…read morethe house was built in 2014. The Valley pool is the same size as our Dolphin built pool. Comparing the design and equipment between the two pools, I see that the Dolphin pool I had at my other home was much better design and parts. The more I learn and live with my Valley Pool the more I wish I had my Dolphin Pool. I now see why Dolphin was a bit more in cost. Having said that, my Valley pool is ok. It does the job and from a resale perspective, I didn't get anymore out of my old house because of the type of pool I had.

Do not use this business! We contracted Chuck to install tile in one room and the work was…read moresubstandard at best. Several tiles were installed upside down or poorly leveled. Chuck guaranteed his work for 10 years. When we tried to contact him to correct the mistakes he disappeared and does not return calls or texts. Save yourself a headache and find someone else to do the work.

Chuck remodeled our bathroom and shower, everything was done immaculate, he was professional,…read moreconsistent, and did perfect work!! Everything was great and beautifully finished, will definitely use Chuck again and highly recommend you do too!!