The fact that I have to leave 1 star is an understatement.......
I phoned Tameside Transmissions for a procedure which I didn't have time to undertake and wasn't 100% sure on what steps to take. Believe me, for a company that specialises in transmissions, my problem would have been relatively simple. I could quite easily find out how to solve the problem myself but thought I would pass the work onto a specialist company, especially in these difficult times.
Instead of `yes sir we would be obliged to do the work for you at this cost`, I got `anyone can do that, it's simple, we are busy for the next 10 days so won't be able to do it`. How did the person on the end of the phone know I needed it doing immediately?
Asked why I wanted the problem solving, I explained it was an intermediary step to determining a larger problem. Funny how he said he could take on the larger job but not the one I needed doing prior to this.
I'm sure Tameside Transmissions offer good quality workmanship but I certainly won't be bothering with them again, simply due to the arrogance of the person on the end of the phone. If I was female, would he have said the same thing? If I was disabled would he have said the same thing?
Remember Tameside Transmission, "Assumption is the mother of all *k ups!" read more