I've been taking my car here for 6 years; their service is Excellent and I fully trust their…read morediagnosis when working on my car. I recently bought a used Subaru Outback from Carvana and didn't commit to buying it until they checked it out. They gave me a list of things they thought Carvana's limited warranty should fix (The limited warranty company had a contract with Firestone), Firestone agreed with their list and fixed everything at no cost to me. Sweeten Creek does not work on high end European vehicles, but does an outstanding job on everything else.

Make a reservation. I had them do my annual inspection for the last 2 years they are fast and take…read morecare of submitting all paper work to DMV.

Only living 3 years in the Weaverville area ~ I was looking for an auto service to service wife's…read moreluxury SUV. I am thankful friends recommended Todd with MOUNTAIN EURO. In our 60s this is the automobile We will probably keep for quite a while so I want better than the average service. After three trips to Mountain Euro over the last several months for routine maintenance, I can tell you for sure ~ We are getting way better than average service. Unfortunately, for the Auto service Business overall, getting great service is the exception... And not the general rule. At Mountain Euro, we've found the service and communication is exceptional. What's spurred me to write this review was my experience yesterday, while waiting for the techs to finish the oil change. I overheard one of the technicians mention to Erin at the service desk that he had "inspected the moon/sunroof " on one of the vehicles they were working on. knowing my wife's sunroof had been acting peculiar, taking several button clicks before it closed completely, I got up and asked Erin behind the service desk If they could please take a look at our sunroof... Because in my mind I was scheduling a trip to get THAT looked at at the dealership. Erin said no problem. 30 minutes or so later when I went to get into my vehicle, the service technician said: I reset & reprogrammed your sunroof. It should work perfectly. And it does! Thinking there might be an additional service charge on the Bill, I glanced down... Nope. Nothing but the cost for the oil change. That in my mind is exceptional service. Thank you, team Mountain Euro! Tim & Leslie Thompson Marshall, NC

I called to make an appointment and Todd answered. He sounded knowledgeable and professional and…read morehad an appointment the next morning, so I took it in. A very polite man named Chris was there when I arrived and took some info, and then presented me with pricing. $240 to check my check engine light, and then, because I told him I'd just purchased the car, $150 do "do a really in depth check". I declined the in depth, but it left me a bad taste in my mouth. I called another mechanic on the way out who quoted me $189 to check the light. I called Chris back to ask if they'd match that and he immediately replied "no ma'am". No problem. I'll come and grab the car and go elsewhere - I was already feeling like I was going to be overcharged. ETA. I received a call a couple of hours later, stating they would match the cost that the other shop quoted. The owner, Todd, is apparently in today, and Chris had spoken to him about this and he wanted to honor the other quote. Honestly, when I drove up to this shop I was really excited. I grew up country, in the country. This place is country - there are roosters crowing, and a good ol' boy mechanic listening to George Straight. I'm down with that. Upgrading my review to four stars, and will update at the end of the day...fingers are crossed that I found a mechanic I can trust.

We took our Acura MDX for 105K mile Timing Belt, Serpentine Belt, Pulleys, Tensioners, Engine Oil…read moreSeals, and Water Pump Replacement. They used OEM parts and were very competitive on pricing saving us over 40% of what dealer would have charged. An added benefit is they are within walking distance (about 0.4 mile} to downtown Asheville, so we dropped car off in am and spent night in town and picked it up the next morning. Car runs great. Very competent staff and impressed with knowledge and helpfulness of Teresa and Mason. We will definitely use them again!

I had went to this mechanic to have a plug on my AC compressor electro-magnet clutch replaced as it…read morewould intermittently cut out. Key word is intermittently. They took my car in, said they duplicated the problem and that a grey plug was loose. They plugged it in and it worked. Sure, okay. $100 to plug in a plug. At least I don't have to deal with it. Two weeks later my car has the same issue. I call up and the scheduler told me to come in the following Wednesday. I did just that, and when I came in, they told me it was the previous Wednesday and to reschedule... okay, fine. I went right home and ended up repairing the plug myself, which was different from the plug that they "plugged in". I video taped what the actual plug was and showed them it connecting to the compressor and asked for a refund. They told me to come back the next week when the owner was there. I came back and they said "the owner is at the other location but said no." So not only did they waste my time three times, but they stole $100 because their electrician of 30 years couldn't properly diagnose a simple AC electro-magnet clutch connector and still had to get paid. They told me it was fine when I took it, even though its an INTERMITTENT issue. Think twice before coming here for any electrical work or any work at all for that matter.

I needed some work on my suspension, new tires, and an alignment. The folks at General Auto did a…read moregreat job. We have a steep driveway. I tried to drive through a patch of snow in my driveway and slid down a hill. The guy at the body shop recommended these guys to take care of the resulting suspension problems. The mechanics here were knowledgable and explained the problems clearly. Given what my car needed, they were reasonably priced. General Auto will be seeing ore of me and my cars.

Absolutely incredible team here. They know their stuff I came with an impossible task for this area…read moreon a lowered cambered car, I had taken this car to 13 different shops and was turned away by them all but general automotive and their team said it wouldn't be a problem. Very great customer service, big shout out to Jeff for his amazing service the whole time Ty team.

Used them to repair our CRV after reading excellent reviews and am glad we did. Very professional…read moreand reliable and did quality work. Excellent communication from start to finish and they handled dealing with our insurance company, making the process very easy for us. Highly recommend them!

We have spent thousands of dollars having our Mercedes wagon painted and repaired here. Without…read moreexception, we have been fully satisfied and pleased with the work done and the personal service we received. You may count on the company owner's honesty, skill, and determination to do an excellent job. Jim Bishop, Black Mountain, NC

I can't even get into my vehicle after they touched it like the back hatchback will not open…read moreanymore because of what they did. I asked to have my battery checked on my mini Cooper and they did not itemize the list. They didn't tell me. They said they bought a tool to test it and that they cleaned the spark plugs but 30 minutes after leaving there my engine lights on and the car won't start when I went to go get tires and today I am leaving a Yelp because I can't get into my hatchback even the emergency pole. Whatever they did to it is f***** and it won't start and I gave him $100 for nothing. I expect a full refund. I demand a full refund

Great service and reasonable price! I had several alignment issues after hitting a large pothole…read more They were great with getting everything back in shape with a reasonable price.

Great service for a good price! They were able to fix my Mercedes in two days after it got towed…read morethere. Engine required new ECM and programing.

Made an appointment several days in advance to check out some rear end issues on my Jeep. Called…read moreprior to driving over, as requested. They didn't seem to know what I was talking about. I dropped the car off. The next day they called saying I needed $3,500 worth of repairs on the front end. I went in to pick up the vehicle to get a second opinion and they made me pay $148 before they gave me the keys. When I protested they said everyone charges a diagnostic fee. I have never had anyone charge me for this before. The second opinion confirmed that the problem I was experiencing was in the rear end and had nothing to do with the front end.

My van had a huge gouge on the door and was dinged up all over. Brian fixed everything and she now…read morelooks brand new! Very pleased with Ryan's attention to detail and completing the repairs in just a few days.

My daughter damaged the front bumper of her car. Ryan fixed it reasonably without having to go…read morethrough insurance. Looks great. He was very up front about the options and risks of each option.