Everyone I dealt with at Toyomasters was knowledgable and helpful. They did exactly what they said…read morethey would, when they said they would. They made extremely useful recommendations. I didn't mind waiting 2 months for the service because it was not the situation of needing to fix an acute issue. It was important and often-neglected long term maintenance. I recommend them without reservation. A note: I think their prices are reasonable, given what they provide and how well they provide it.

honest, trustworth, and professiona! they gave me a honest opinion and I appreciate this level of…read morehonesty on cost and work needed over the dealership.

************** A…read morereally poor experience ... that's as clear, direct and honest as I can be. A shop with 13 reviews, and 15 disallowed reviews by the Yelp team is an indication certain reviews don't meet the Yelp standard. Read the disallowed reviews and you'll find often fictional reviews by supposed reviewers who have "1" total review (and they'll be reviews about how wonderful XYZ business is, like Silver Star Auto Haus) My experience started with three phone calls and two emails over 1.5 hours - because the phone message says "your party is BUSY, Please call back" Not a good sign, and the first indication of an arrogant culture at the business. Then the quote for Brakes and an oil change on our 2020 MB 450 GLS + our MB Airstream Sprinter Van 3500 Dual Wheel. Both quotes were within 10% of the ABQ MB dealer and you know what, when I'm in the middle of Texas or Kansas, the MB dealer will help me re-fix or deal with a repair problem from one of their shops. Not a chance if I do business with SilverStar Auto Haus. 10% price difference means nothing to me especially when considering it's not really 10% when you look at "shop supplies charge" or phony penalty which they call "credit card convenience charge" ... what an insult to any customer's intelligence. CREDIT CARD PENALTY FEE - 4% This shop prefers cash - don't we all SilverStar, wouldn't we all like to receive our wages in CASH. So Silver Star will Penalize you, if you dare utilize an acceptable payment method like, ohhh say maybe a credit card ... 4% ... Yes, that's right 4% ... so I get to pay $136 sales tax and a $72 penalty to SS Auto Haus for using my credit card. The 10% they supposedly saved me here, just turned into a measly 6% ... and you know what? I'd rather have Mercedes corporate stick behind me for warranty anyplace in North America. I'd rather have a Mercedes Service history than a Silver Star Auto Haus Albuquerque service history at resale. I'd rather have Genuine Mercedes Parts used in my MB vehicles than Auto Zone "on-sale" parts. And most of all - I'd rather do business with a reputable shop / organization and honest reputable people rather than pretenders who in the "fine print" are Gouging" their clients with a 4% Penalty the shop benefits from. Sure you got a shiny epoxy floor which looks professional, but it's obvious they you run their business with questionable business practices. An auto shop requires a mutually trusting relationship between the business and consumer. To me, this shop doesn't come close to meeting the minimum bar. Summary: RATES are fairly close to the Mercedes dealer pricing ... and not that great, yelp reviews/online reviews which may or may not be legitimate... A 4% penalty, utilizing a credit card (because they want cash... Don't we all?)... And parts, which may not always be genuine Mercedes parts. No service network to help you out if you're on an extended trip. I found the ABQ Mercedes dealer willing to be competitive with their pricing, offering additional discounts if you ask... And was referred by ABQ MB to their " service specials" online, which further reduce oil change and repair costs. I'm not necessarily saying you should do business with the ABQ Mercedes dealer, but what I am saying is there are lotta reasons "not to" do business with the shop.

I finally found a place where the service is truly impeccable! I highly recommend this shop. They…read moreare very thorough and provide detailed inspection reports with pictures, which I found incredibly helpful. The staff is exceptionally friendly, shop is VERY clean! Their pricing is reasonable and worth every penny. They managed to correct the mess caused by a previous shop (see my earlier reviews), and I couldn't be more impressed. This is now the ONLY place I will trust to have a Mercedes mechanic work on my vehicle. Thank you for the honest work done!

If you are an older female with zero knowledge of auto repair, they will take advantage of that…read more Took my Audi A4 there, paid over $2000 for repair which was not done correctly or completely, had to take it in again (both times they kept my car for over a week). Asked them to look at a tire and was reassured multiple times it was fine only to get a flat tire coming off the freeway the VERY next day! And they're the ones that damaged that tire when I had them do a tire rotation!!! The guys seem so nice and honest, they are NOT. I will NEVER take my car there again! Place to take your car to Foreign Aide, they are awesome! 58 yr old female; Feb 2025

Service guys are so nice and knowledgeable. Ladies know it can be difficult to get good service for…read moreour cars.. honest upfront reliable. Wonderful customer care and best of all affordable if you drive a foreign car. Literally half the price of Mercedes service and double the value. Won't take my car anywhere else.

I have a car that requires larger tires in the back; Shea's installed all 4 tires the same size…read more Over the past 4 weeks, I have called them (was hung up on twice), emailed them, used their website bot, and even went in person to address. No response except in person visit got a promise a manager would get back to me. They never have. This means i have to get 2 more tires elsewhere, and that the appx $800 I spent on the wrong tires was money wasted. Worst service ever. I'll never do business with them again unless they reach out and fix this. I strongly suggest you stay away from them.

Totally a business that should be shut down,left car to get fixed and payed alot for them to leave…read moremy car even worst than what it was..payed them 1400 dollars to leave me stranded 15 minutes after leaving there shop,I called them and was telling them that they didn't fix nothing and the so called hanged up on me,dont trust these people with your car,they take your money and leave you with no care in the world for their customers,go else where people this place is a joke..not one star will they get from me..

There are a few things I want to list on why I gave a 5 star review. When I tell you this was the…read moreMOST pleasant, honest, hardworking, affordable, and THOROUGH job done that had me leaving satisfaction beyond words could describe. Beginning to end the staff was kind, informative, made me feel safe having my car in their hands with quality check after quality check, kept me up to date, and prioritized. As a woman that meant so so much because I know that I am afraid of going to car mechanic shops because of being taken advantage of but not here not at all. The safety in the entire experience alone deserved 10 stars. Sorry for the long review but just really wanted to highlight the absolute phenomenal work this shop does. Now my car is running better then before! Thank you again to advantage automotive for everything and Justin for his unbeatable service

We are from Ohio and my son is going to school in Albuquerque. His check engine light came on a…read morefew days ago. I called Advantage at the recommendation of a local auto parts store and spoke to James the owner. He was caring and made me feel comfortable as a parent especially being so far away. They got the car in the next day and took care of the issue promptly. They even came in $125 under the quoted estimate. Everyone was very friendly and treated my son with respect. I can't express the gratitude as a father who felt helpless a world away. You may not fully realize it but you were a blessing. Thank you! I highly recommend Advantage Automotive and will use them for all his future car care while in New Mexico.

Absolutely love this family!!!!!! They have saved me so much money over the years and do a quality…read morejob. I came in after getting an oil change at Firestone because of the free tire rotation. They had a list of $1800 of "urgent" repair one of which was new brakes, a complete brake job which I had done in the previous 6 months. When I dropped the car off the coolant tank was full, it was hot out, when I got the car back they said I had a coolant leak and the tank was empty however I have cardboard on floor go the garage so I can tell of something is leaking sign of leaking. Carl went over my car and said none of those items were actually in need of service .

Couldn't be happier with such honest, professional and friendly people. They saved me from having…read moreto buy a new vehicle. Their shop is clean and orderly. They went above and beyond. Thank you Carl, Chris and Patty for all you did and for taking all the stress off my shoulders.

About a month ago, I had a check engine light come on on my 2001 VW Golf. I wanted to go to J&T…read moreAuto as its location was close to where I lived, but I was unable to bring my vehicle in so I ended up going to a different auto shop. I WISH I had waited. The other place severely overcharged me and when I got the car back, the check engine light still came on again! Due to the age of my car, i was due for some pretty important maintenance i.e. timing belt and water pump and some other things. The other shop were charging me close to $1800 on the job, J&T priced me much fairer. I will definitely continue to go to them for any of my car's needs.

Best mechanic in Rio Rancho. Shows you the problem and discusses what is involved to make repair…read more Reasonably priced. Very happy I found this mechanic.

Just called up Brad's Auto Repair to schedule an appointment for my Car after I was referred to…read morethem by my Mother and her friend. The phone rang and was answered by a women saying "WHAT" I asked if this was Brad's Auto Repair to which she laughed, called me a dumb ass and hung up. I then thought obviously I dialed the wrong number because certainly no one would ever speak to a customer that way, called back the person on the other end kept hanging up on me??? I do NOT care what type of day someone is having to call someone a Dumb Ass because you are in a fowl mood is Neither Professional or call for. Needless to say I won't be taking my business to Brad's Auto Repair!!!

I've been using Brad's Auto Repair ever since I purchased my used car 10 years ago. They are the…read moreonly ones I trust to work on my car. They've been out during the Thanksgiving holiday, and friends suggested I go somewhere else since I do need my car looked at right now. However, I'll just wait and see when I can make an appointment. If I have to use Uber in the meantime, I'm good with that.