This service is long overdue on HHI! The nostalgic trolleys take me back to a simpler day and made…read moremy trip so much more fun.

I received an on line quote from K&B for a round trip to the Savannah airport. I made the…read morereservation and then they contacted me that they had made a mistake. The quote was wrong and they nearly doubled the price. I had them cancel my reservation, which they seemed surprised that I would do so. They offered an apology and a 10% discount but I still cancelled. Most businesses would honor their written quote, as it was their mistake. Not a company I will do business with in the future.

Excellent service and attention to detail. Our clients were so pleased with the driver, they…read morerequested another reservation. Our preferred company for ground transportation in Savannah. Arlie and her team are Top Tier!

Very clean and polite customer service! Love this place. And there is a full size bus in here.read more

We used this company on two different occasions during our short stay (once before dinner and once…read moreafter dinner). I was dressed up and didn't want to walk such a long distance in heels and it was such a beautiful day that we didn't want to bother with an uber. Both guys that picked us up (Alex and Marshall) were very friendly. Great experience!

There is more than one way around Savannah. There's even a free city transit system and, more…read moreclosely related, another pedicab company. But, for us, this was a great choice. The blue shirted pedicab driver passed as we were contemplating our next move. Hubby's choice to stop & board the pedicab was definitely a welcome surprise for my aching legs after walking around and seeing the sights, map in hand, for hours. We had such a great initial experience with this pedicab, that we bypassed on the Uber we took to dinner in the evening to hail them again. Our request for the previous driver was honored, and he was there before we finished dinner. So personable and informative. He was even willing to help us get the perfect anniversary picture. We'll definitely use this company again when we're in Savannah.

I used Savannah Shuttle & Black Car to transport 8 passengers all day in Savannah. Mr. Brandon was…read moreour driver and made our visit from Charleston extra special! He was courteous, professional, on-time, and very friendly. He engaged with our group and even provided us some historical information about Savannah. He is a great ambassador for the company and Savannah overall.

BEWARE!!! This company is not ethical! We used them for roundtrip transportation in October 2024,…read morebut made the reservations in September 2024. They charged us in full for both trips at the time we made the reservation (which is fine). Charges appeared on our credit card, which we paid in full, and we also received two payment confirmation emails from the company. A year later I received two more payment emails for the same amounts from the company. I inquired and was told that an audit showed our card was never charged. I sent them my credit card statement and payment emails. They continued to argue back and forth with me that we were never charged. They kept saying the charges were for the dates in September, but we weren't charged for the October trips. I explained that we only did one trip (to and from the airport) for which I made the reservation in September for our October travel dates and was charged in full at the time of booking in September. I also sent them the booking emails that clearly show the dates of travel. They continued to argue over email, even though I asked multiple times for a manager to call me to discuss. As a last resort, I finally had to go through the process of disputing with my credit card company, which required me to get a new credit card (new number) - such a pain and not necessary if this company had simply listened to me, reviewed the documentation thoroughly and attempted any semblance of customer service. What a complete nightmare. The total roundtrip charges to/from the airport were over $330 so we're not talking a minimal amount. Even if it wasn't a lot of money, it's the principal of attempting to charge the customer again (and under another company name mind you) for the same service that was already paid a year previously. Buyer Beware! I would never recommend this company.

I am writing to formally report a complaint about a bus driver, operating Route 10 bus number 4511…read moreon Friday, March 20, 2026. Approximately 1500 hours (3:00 pm), the driver approached bus stop at Rivers Ave/Remount NB where my husband and I were awaiting pickup according to the transit app. The driver's behavior was unprofessional, disrespectful, and discriminatory and caused discomfort to my husband and I. My husband is a Retired VA 100 percent disabled U.S. Veteran. "On 20 March at approximately 1500 hours the driver responded rudely and dismissively: "I am not picking up passengers, only dropping off". I approached the entrance with full busfare in hand. I understood her refusing to allow my husband and I on the transit. Respectfully I greeted the driver and entered our fare into the register. She then sarcastically asks my husband to disassemble our small carryon wagon holding a bag of dogfood for our service dogs at home. As we unloaded before entering fully onto the bus the driver raised her voice at me demanding " help him I'm in a hurry, you should have already taken that out". Several passengers sitting near the back began yelling slanders at my husband and I. The driver took No action to maintain control of her passengers conduct. We, my husband and I took our seat at the front right and continued the route in a composed and respectful manner to reach our destination. We feel the said driver's conduct was rude and unprofessional and even Unconstitutional. We are asking for a formal investigation into the driver's conduct; additional driver training on safety and customer service and an apology or compensation for those effected.

The older gentleman who drove the bus was super nice. During our short trip somehow we got on the…read moresubject of investment strageties: real-estate, buying precious metals, TSP, LLCs, ect. This was his third career and slowing building generational wealth and he had his pensions from his two previous careers. What a gem to have so much knowledge and to share it with me! The four star rating is only because the bus was late. But that is only because the bus was having some mechanical issues. If your traveling, the public bus system is great to use. Your smart phone will help you navigate where to walk, what bus stop to wait at and what bus number you should be on. Save money by using the bus. Fares are only $2.00.

A must for first time visitors to the area. Very informative and relaxing. We were lucky to get…read moreBill as our driver. He was not only extremely knowledgeable but also very funny. We would definitely take the tour again next time we visit this beautiful area!!

My husband and I took the hop-on hop-off trolley tour in Savannah and had a fantastic time! Our…read moredriver, Jared, was absolutely wonderful--he has such a great personality and was incredibly engaging throughout the ride. We chose to do the full loop first so we could hear Jared's complete narration before hopping off to explore. It was the perfect decision! He shared fascinating details about Savannah's rich history, along with some lesser-known fun facts that really brought the city to life. The tour sparked our excitement to visit spots we might have overlooked otherwise. The hop-on hop-off format worked brilliantly for us. Buses arrived quickly at each stop--we rarely waited long--and the stops are conveniently located near all the main tourist attractions. It got a bit crowded toward the end of the day (around 5 p.m.), and we occasionally had to wait for the next bus, but overall, it was seamless and stress-free. One small suggestion: I wish the tours ran a little later than 5 p.m. It would be ideal for avoiding parking hassles and enjoying dinner downtown--there are so many delicious restaurants to try! We highly recommend this tour for anyone wanting an easy, informative, and enjoyable way to see Savannah. Thanks to Jared for making it memorable!

I recently took the FlixBus from Savannah to Daytona While there were several high points, the bus…read moreultimately didn't meet my needs as a mobile workspace. The Positives: Punctuality: The bus was perfectly on time, which I greatly appreciated. Professionalism: The driver was both courteous and professional throughout the journey. Cleanliness: The bus was notably clean and well-maintained. The Negatives: No Wi-Fi: This was my biggest issue. There was absolutely no Wi-Fi available, which meant I couldn't access any of my online info. I was limited only to what was already downloaded on my hard drive. Limited Space: The seating is very tight. There isn't enough room to comfortably use a laptop in a standard position. I was only able to get work done because I was lucky enough to have an empty row, allowing me to sit sideways. Part two: Summary: If you just need a clean, on-time ride from A to B, this is a great option. However, if you are choosing the bus specifically to get work or studying done, be aware of the lack of connectivity and cramped space. In the future, I'll likely opt for the train to ensure I have the amenities needed for a productive trip.

My sister in law was supposed to leave yesterday at ten fifty last night.Grayhound will not refund…read moreher her round trip ticket to go from port authority.New york to boise idaho I think grayhound is worthless, I think there are a piece of c*** right now and honestly, I don't think they should be in business.If they cannot give someone a one time courtesy, especially if the bus driver takes off when they're there getting ready to board the bus

I could give this DOT bus service a 3.5 stars but the key thing is that it's Free. And there's an…read moreApp to track the buses, so that should all manage your expectations. We took both bus routes and the full loops are really quick, like 30 minutes tops. We took the bus rides just to get an inexpensive sight seeing tour of Savannah. There's no tour guide with a gift for narration, making announcements or story telling. It's just you and the opaque bus windows and the new and beautiful sites to see. Just watch your stuff and puff out your chest like your on the CTA redline, you'll be just fine. Bottom line, it's a quick way to get around and the bus stops are clearly marked.

The claim is they run every 15-20 minutes. Would be great if were true. You can stand at a dot…read morefor double that and never see a bus. If a bus does happen by, there is no guarantee it will stop. There is also no place to sit while waiting. Very hard when you're elderly.