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    Greyhound Bus Lines

    1.6 (24 reviews)
    Open 12:00 am - 11:59 pm

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    13 years ago

    they do not pick up the phone making it impossible to get information. no one answers at the general number either.

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    Ask the Community - Greyhound Bus Lines

    Savannah Shuttle & Black Car

    Savannah Shuttle & Black Car

    4.0(4 reviews)
    11.5 mi

    I used Savannah Shuttle & Black Car to transport 8 passengers all day in Savannah. Mr. Brandon was…read moreour driver and made our visit from Charleston extra special! He was courteous, professional, on-time, and very friendly. He engaged with our group and even provided us some historical information about Savannah. He is a great ambassador for the company and Savannah overall.

    BEWARE!!! This company is not ethical! We used them for roundtrip transportation in October 2024,…read morebut made the reservations in September 2024. They charged us in full for both trips at the time we made the reservation (which is fine). Charges appeared on our credit card, which we paid in full, and we also received two payment confirmation emails from the company. A year later I received two more payment emails for the same amounts from the company. I inquired and was told that an audit showed our card was never charged. I sent them my credit card statement and payment emails. They continued to argue back and forth with me that we were never charged. They kept saying the charges were for the dates in September, but we weren't charged for the October trips. I explained that we only did one trip (to and from the airport) for which I made the reservation in September for our October travel dates and was charged in full at the time of booking in September. I also sent them the booking emails that clearly show the dates of travel. They continued to argue over email, even though I asked multiple times for a manager to call me to discuss. As a last resort, I finally had to go through the process of disputing with my credit card company, which required me to get a new credit card (new number) - such a pain and not necessary if this company had simply listened to me, reviewed the documentation thoroughly and attempted any semblance of customer service. What a complete nightmare. The total roundtrip charges to/from the airport were over $330 so we're not talking a minimal amount. Even if it wasn't a lot of money, it's the principal of attempting to charge the customer again (and under another company name mind you) for the same service that was already paid a year previously. Buyer Beware! I would never recommend this company.

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    Greyhound Bus Lines - transport - Updated May 2026

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