Highly recommend. We are always treated with respect and honesty by everyone at Rio Rancho Imports…read more They perform an inspection of our car every time we drop it off and we know exactly what the issue is and not charged for anything else. Great customer service and pricing.

I've worked with Mike and Randy, and they are always professional and concise in their…read morecommunications. I've been happy with the work done and their ability to work with time schedules. They have been faithful to their terms and service quality. I appreciated the straightforward approach to tell me the problems and the possible solutions. Vehicles are expensive, and worth the costs of repairs these days, and quality of the work is so important to help them last; I've been satisfied with their work. They were able to identify the unique differential problems, and other maintenance requests, and completed it in a satisfactory manner.

Negative Star Review but I have to select at least one star to make a review so there's why one…read morestar is selected. Will never recommend Galles Chevrolet. Bought a remanufactured transmission for my Suburban from Galles parts department. Had another shop install it, after only 20 miles of driving it, the vehicle would not shift into gear. Had it towed to Galles for the warranty repair. Vehicle was towed in on 11/9 and on 3/3 got an email stating GM said it was not covered due to my "heavy modifications." Makes no sense that the transmission I bought new (remanufactured) from Galles didn't last more than 20 miles, regardless of modifications, it seems a $3,000.00 transmission would last more than 20 miles. My vehicle was at Galles for over 16 weeks, 114 days to be exact, and during that time, if I had 3 calls to inform me of any updates that was too many. My vehicle needed "calibration codes" in order to determine if would be covered by warranty or not. It took Galles nearly 114 days, to get calibration codes sent to GM. Absolutely RIDICULOUS and unacceptable!!! I never saw what the codes came back as, the final invoice stated nothing about what the codes were, nor did the invoice show what GM said, it was typed out by what the service advisor put into his own words. There was nearly zero communication, and when I was able to reach the service advisor, Leonard, he never had any updates for me. It was always "we are down to one tech," "our tech is out sick," or "there at 10 vehicles ahead of yours." Nearly each time I called; the service advisors' voicemail was full. I then would try to reach the GM, Ken, to which he never answered his phone, but would listen to my voicemail, and then have Leonard return my back. The ladies at the answering reception area were also very rude with zero customer service skills. I'm extremely dissatisfied with the service department; the service advisor; the GM; as well as the reception answering service. My vehicle has been modified, but to have my vehicle there for over 16 weeks for calibration codes to be sent off to corporate headquarters should show what pride the service team at Galles Chevrolet takes in getting their customers taken care of/ in and out. Terrible communication. Terrible experience. Terrible efforts all the way around. I highly advise anyone needing service on their GM to seek an alternate dealership. Mike C

I give Galles Chevrolet service department, 5 star My…read moreservice advisor Michael Cottone , great customer service. I will ask personally for Michael , whenever I return .

I have an 06 Impreza outback sport that the guys at first class auto have kept in great shape for…read moreme. They've done all sorts of work too much to name, there's not another place in NM that I would take my Subaru to the guys down there are great! The price is reasonable and good for the work that they do there isn't one bad thing I have to say.

I had a great experience getting my Subaru repaired here. They gave me a fair rate and were super…read morenice and easy to work with. The repair took less than hour and was perfect. Overall it was easy and painless, and I will come back again if I need to in the future!

Went to check out the new spider…read more Just looking Not buying I will Say that the sales staff was different than most dealerships. No high pressure No pushy sales pitch I walked in on a night they had a special celebration It was Italian night Catering by one of my favorite Italian restaurants, Joe's pasta house Italian music Wine Italian food Ok why can't this happen at all dealerships In fact the owner came over introduced himself and thanked me for Stopping by and said please enjoy the festivities Now to figure out how to buy that car lol Great experience

Service was a joke 2 years later still trying to fix the issues caused by this dealership and the…read moresister dealership I had to take it too..

After having a car accident, in which our 2021 Forester Limited Edition was totaled, we went to…read moreGarcia Subaru North for a used car. A salesman named Kyle Roark helped us to select. He basically asked us what we were looking for and searched for a match. He found us a 2025 Subaru Forester Sport with low mileage. It's perfect! The best part; the settlement is taking care of most of the cost of the vehicle. If your in the market for a used car, that meets your budget, and fulfills your needs, Kyle's the salesman to ask for! Willard and Shari Triska

After an awful experience with a different dealership contacted Garcia about the same car. Over the…read morephone their sales manager set up a deal for me which was very good. The next day I went in and worked with Jimmy. Two hours later I drove out in my new car. A fantastic experience

I took my vehicle into JCC to diagnose an electrical issue. My guess was the alternator - and sure…read moreenough, the alternator was the culprit. An expensive but needed repair, so I agreed. But this is what blew me away. Not the alternator, but replacing the engine-cover plastic clips that were missing before I brought my Rav in. Did they have to do that, of course not. Did they charge me? No. Did they mention them? No. That got me thinking of the time before I brought my 2008 in. Although they addressed the light configuration on the dash as planned, I believe they also addressed replacing batteries on my TPS sensor system for the tires. Again, did they charge me. No. Did they tell me? No. Conjecture on my part - as this light hasn't come on for the last several thousand miles; but I believe they replaced the batteries to quietly show off their exemplary service. Without saying a word. To say that they've earned my loyalty is an understatement. I wholeheartedly give my highest recommendation and respect to Japanese Car Care.

First time visit. Impressive overall evaluation with documentation and photos of concerning issues…read more Each item patiently and professionally reviewed by front desk service-writer. Pricing feels appropriate and reasonable for our rapidly changing world...My Brakes are top-notch performers, now, and pulsing brakes were my issue. I opted to have a slightly leaking power steering hose replaced immediately. Subsequent appointments for additional work already made. So far, a great garage, with friendly, personable staff. Appears to be a very pleasing shop for other customers as well.

They added new tailpipes on my 64 Tbird and 64 Chevy. Very good and fast work. Very reasonable…read moreprices.

We bought a truck yesterday. This place is very good. We…read morewere treated with respect. It all went very smooth and easy. I give this place 12 stars . A+ , Excellent !!!!!!!! I will tell all my friends and family about how good it is and to go see their cars and trucks, They are so helpful. Love Michaela and Ernesto

If you are a customer of Infiniti, and expect the same respect that you receive at your local…read moreInfiniti dealership, you will not here. I was informed by an employee that they only offer car washes to people with service scheduled that day. I sat in the service parking lot for over 10 minutes. The older gentlemen with the long silver ponytail saw me, and chose to ignore me. I would drive as far as you have to, to purchase your beautiful new Infiniti somewhere that has pride in their product.