This place is very unprofessional and the staff are rude. The place is too small for the amount of…read morepeople that come in and it's not well maintained. The quality of care does not meet the standards that are expected from a medical facility and when you bring your concerns up to the staff they more often than not will blow you off. Out of all of the plasma centers I have gone to, this is by far the worst. I would suggest you try another spot because I can't imagine this place follows the proper protocols required in this industry.

I appreciate the staff and time to help me. They are very professional and nice and is great…read moreopportunities to make extra cash

Saw P.A. Acevedo (Ace) for my husband. It was awesome. He did a body scan and had to do a biopsy…read moreon a worry area on his face. We got a call yesterday that it was benign. God bless America! Ace had explained all possibilities and we are so glad we just have to come back next year, as else is just fine. No worries. Wonderful visit. ALL WENT WELL! THANK YOU!

I've been seen here annually for 4 years and the staff have always been helpful, polite and…read moreprofessional. I would highly recommend.

Hardly no wait time, saw amazing professionals that listened to my ailments and true helped.read more

I had an exceptional experience at Quest Diagnostics thanks to Phoebe. I was there to complete a…read moredrug screen for school and ran into an issue with the required form. Phoebe went above and beyond to help me get exactly what I needed. She was incredibly patient, kind, and reassuring throughout the entire process and made sure I didn't accidentally order a new test or have to reschedule my appointment. She even allowed me to stay an extra hour while I worked on getting the correct documentation, never once making me feel rushed or like an inconvenience. Her professionalism, patience, and pleasant demeanor made a stressful situation so much easier. I truly appreciate everything Phoebe did for me and wanted her to know how grateful I am for her help. She is a huge asset to Quest Diagnostics.

stay the hell away from these crooks...seriously. Waited 2 hours for service and spent 5 minutes…read morewith the doctor for them to rack up a bill over $500. Please find somewhere else to go.

Terrible place to go. Don't waist your time going here they just try to send you to the ER because…read morethey are not competent enough to do anything else!!! Went in with something that is common with me and every doctor over the past 20 years has gave me meds to fix it. They wouldn't!!

Front desk lady was horrible. I was in there on 1/31/2026 and updated all my information, she did…read morenot input it or did she take the time to update my new address, last name and primary doctor. They sent my results to the wrong doctor and to my old address that I have not lived at for almost 2 years. Will visit another location next time.

They do everything right at this location. The entire experience is calming and stress-free. Hands…read moredown best Solis in DFW.

Quality Care with top notch treatment from pre checkin to checkout. Wait time was reasonable and…read moreeveryone was attentive and courteou. Great experience overal!

Okay, I want to start off by saying my 3 star rating has nothing to do with the service,…read morefacilities, or staff. All of those seem great. I was treated well, I was cared for in a timely fashion, and nothing went wrong. However... My appointment was made on a Tuesday morning. The date of the appointment was Thursday evening. In that short span of time, I was called 5 times and texted 6 times. Now I'll forgive the one call where they let me know about a cancelation and asked if I'd like to move up my appointment. Fair enough. But the rest was excessive by any measure. Seriously, I've had crazy exes on benders who called less frequently than did Gateway Imaging. Seriously, you guys. It isn't you, it's me. You need to find a new patient who is more into your level of communication. Look, I hope we can still be friends. But please, stop blowing up my phone.

First, everyone should check their hormones. Second, I've been going to this office for almost…read more2years. The staff is EXCELLENT, friendly, and they are here to help. 5/5 would highly recommend you wake up and go get checked out by these professionals.

Felt no changes when receiving services and wanted to cancel they billed me for 3 months worth of…read moreservices without my consent. Do not give them your card information!!!

Had an open MRI that lasted 45 minutes. They started my imaging right on time and they were…read morefriendly, nice and made me feel secure when I had a mini panic attack because of a tight contraption that had to go over my face. They taught me how to remove it and let me practice getting it off. Once I knew I could take it off myself, the panicky feeling subsided. They also sent me a very easy to read report of my results. Will definitely choose them again.

Their scheduling was horrific. Excellent tone and tenor.....but incompetent…read more First off, the earliest date they could get me in was in 2 weeks. With the ortho follow up a full week later, it would be 3 weeks until I could learn if I needed surgery. All the while burning sick leave and vacation at work. So I called scheduling and tried to find an earlier date. The scheduler said they had a spot in Ft Worth today at 2:15. It was now 9:30 am, that office is at least a 2 hour drive, I said heck yeah sign me up! The scheduler said they would send me a text with the address and confirmation. I left just before noon....not wanting to be late and waste their time. BUT, i had not received the text. So I called the number while I was on my way 817-289-2002. Spoke to another very nice person. I let her know I had not received the confirmation text like they said I would, so I wanted to call and confirm the appointment and location....after all it was a 2 hour drive...... The scheduler was perplexed why I did not get the text but... joyously confirmed my appointment was good to go! She also let me know my part to pay was also $222. I said ok and kept driving. I arrived at 2:00 for the 2:15 appointment. Again, not wanting to waste anyone's time. I go into the office and let the clerk know Im there for my 2:15 appointment. I could tell she wasn't finding anything, so I added, its really at 2:30 but I came in early for the paperwork. The clerk said 'sir your appointment isn't for today because we have nobody here who can do it .' You had an appointment for the 27th and then the 21st, but it is not today. They know we don't have anyone here on Fridays to do the GAD.... She then says 'Are you sure you called the right place?' I showed her the number I called, and she looked perplexed....and said well thats our scheduling number.. I call the scheduler while Im standing there at the window. She once again confirms my appointment is for today..... but needs to check on things and puts me on hold. The phone rings right inside the window to the girls I was talking to...... Lots of Umhmmm, Umhmm....Uhmmm. Then girl number 2 says Did you call our scheduler.....I said yes Im on hold with here now......She then says OH she just called and asked us to reschedule you....... Can you come back monday????? What in the shit show is going on at this place? Talk about amateur hour. Nevermind I will have been driving 4-5 hours (Friday afternoon traffic leaving ft worth yay) I'm going elsewhere.......You guys can have it.