Tommy, I wanted let you know how much I appreciate your ability to think about the issue at hand…read moreand develop a plan to address it. You remain calm when issues come up and engage that wonderful ability to solve the problem. I hired Tommy to plumb my new pool heat pump. Looked like an easy enough job. The heater was leveled when we turned it on. However, the fan was hitting something causing a racket. We had to tilt the unit to a 30 degree angle for it to stop. Not good. I could not reach the company's support. I went inside to email them. When I came back out, Tommy had discovered the issue and fixed it. The issue was a manufacturing fault. I can get hyper when issues like this occur and he has a very calming effect on me. I highly recommend him. you receive value service at a fair price

I called Tommy about my washing machine not draining. He showed up the very next day to my house on…read morepost--early, professional, and had the issue fixed in just 45 minutes. You really can't beat that kind of service. It's clear that Tommy knows what he's doing and deliver results quickly. I'd absolutely use him again.

I first was referred to Mastersons from a friend whose opinion I really value. Boy was she right…read moreon the money with Masterson's. I have purchased ovens, dishwasher and more recently a new refrigerator. Service always top notch. In the hunt now for a washer and they may be my one and only call.

Great sales and service. Have done business with them for 20 years. Yes, you can buy your…read moreappliances at big box stores, but you can get the same product selection here with professional & reliable installation, and repair if some breaks. They're a Bardstown home business that we will continue to support. Thanks!

Doug did a fantastic job and was very helpful with preventative maintenance tips!…read more He is much more reasonable than the Mr. Appliance and much better service! I would recommend him for any job! Small businesses need us, the service and quality are far better than the corporate guys!

Came in a checked everything on the dryer and replaced the vent, repaired in less than an hour.read more

Your company did come out and diagnose the issue/order parts. Subsequently my rental property went…read moremultiple months without a functional refrigerator with no replies until the work order had to be sent to another company and restarted

From the owner: Our business specializes in customer satisfaction and speed! We want to provide our customers with…read moregreat service at a great price! Our technicians are seasoned in their trade and knowledgeable on all household appliances. Call today and schedule your visit! Office: 502-827-9409 We offer wide range availability! From Lexington to Southern Indiana!

Excellent, quick service on a Saturday and reasonably priced. Thanks to othet Yelpers for the…read morerecommendation. Explained everything clearly and in detail. Will definitely use in the future.

Artem was great. He responded to my inquiry right away and he offered to come to fix my washer on…read moresame night. He inspected the washer and found it needs a new "door lock" mechanism. He will be back tomorrow with the new part to complete the job. HIGHLY RECOMMEND this company!

Came to repair my freezer and ice maker. Freezer was repaired but they didn't show back up for the…read moreice maker repair. Have left several messages and they will not return my call. I would not use them again and no one else should either.

We were very pleased with the service from Brandon as he repaired our washing machine. He was…read morerespectful and gave us options. Our washer is good as new and well worth the fee. We will definitely use A and I Appliance Repair again.

I had issues with my GE washing machine not draining properly. Reached out to another highly-rated…read morelocal repair service and they referred me to GoPro for faster service and availability. I received a phone call and visit to assess the issue later on the same day. Cornelius was professional, efficient, and provided helpful info. Short story: I had washed a load of older throw rugs, backing came off and totally compacted the intake and pump itself similar to a sand pile. Cornelius returned next day with the replacement pump part. The repair took less than 30 minutes and I was back in business catching up the laundry. (Verdict: Don't wash rugs in washer and risk having the backing coming off.) Also, side story: I had Cornelius look at my 2018 model GE stove and double oven combo while he was here, which went partially kaput after I had done a self-cleaning cycle. I figured the high heat had fried the appliance circuit board, but I'm no expert. He gave me an estimate for a repair which entailed replacement part, informed regarding the limited availability and high cost (no longer made) due to age of appliance, and also current comparable stoves to enable me to make the wisest decision for repair or replace. Much appreciated! (Verdict: Don't use the oven's self-cleaning option.) It's been over 2 weeks and all seems well with washer, so I've referred 3 more people for appliance repairs. I have no hesitation in utilizing this service again or recommending to my family and friends.

Two older washers and a dryer repaired. Very knowledgeable, and fast service. Good communicationread more

Great service! You can call them ahead of time to see if…read morethey have what you are looking for and they'll let you know .

From the owner: New & Used Appliances. Financing and warranty available on new products. Same day or next day…read moreDelivery available.