Tommy, I wanted let you know how much I appreciate your ability to think about the issue at hand…read moreand develop a plan to address it. You remain calm when issues come up and engage that wonderful ability to solve the problem. I hired Tommy to plumb my new pool heat pump. Looked like an easy enough job. The heater was leveled when we turned it on. However, the fan was hitting something causing a racket. We had to tilt the unit to a 30 degree angle for it to stop. Not good. I could not reach the company's support. I went inside to email them. When I came back out, Tommy had discovered the issue and fixed it. The issue was a manufacturing fault. I can get hyper when issues like this occur and he has a very calming effect on me. I highly recommend him. you receive value service at a fair price

Tommy was absolutely wonderful today. The same day I contacted him!!! He did an awesome job fixing…read moremy deck and trimming back some high tree limbs. Totally recommend Tommy!

I first was referred to Mastersons from a friend whose opinion I really value. Boy was she right…read moreon the money with Masterson's. I have purchased ovens, dishwasher and more recently a new refrigerator. Service always top notch. In the hunt now for a washer and they may be my one and only call.

Great sales and service. Have done business with them for 20 years. Yes, you can buy your…read moreappliances at big box stores, but you can get the same product selection here with professional & reliable installation, and repair if some breaks. They're a Bardstown home business that we will continue to support. Thanks!

Doug did a fantastic job and was very helpful with preventative maintenance tips!…read more He is much more reasonable than the Mr. Appliance and much better service! I would recommend him for any job! Small businesses need us, the service and quality are far better than the corporate guys!

Doug did a fantastic job. He was able to determine the issue with our Samsung Refrigerator and have…read moreit repaired in no time. He went above and beyond cleaning coils and vents. His price was very reasonable. He is highly knowledgeable and comes in and just gets the job done. I highly recommend him for your appliance needs.

Your company did come out and diagnose the issue/order parts. Subsequently my rental property went…read moremultiple months without a functional refrigerator with no replies until the work order had to be sent to another company and restarted

From the owner: Our business specializes in customer satisfaction and speed! We want to provide our customers with…read moregreat service at a great price! Our technicians are seasoned in their trade and knowledgeable on all household appliances. Call today and schedule your visit! Office: 502-827-9409 We offer wide range availability! From Lexington to Southern Indiana!

Artem is a real Boy Scout. Great communication. Arrived on time. And honest. Seriously, honest…read more We weren't confident our refrigerator was cooling properly. He checked temps, checked the fans, confirmed the compressor was working and said all was well. No upsell. Gave us peace of mind and a bunch of information on how to keep our appliances running smoothly. And get this...he comes with doggie treats in his tool kit! I highly recommend Fix Appliance. If it's broken, he'll fix it. If it's not, he won't put on a show and make unnecessary repairs.

Arten responded to our call Monday morning right away and was there fixing our fridge within 45…read moreminutes. Very respectful, kind and informative. We will be telling everyone about his superb services!!!

Came to repair my freezer and ice maker. Freezer was repaired but they didn't show back up for the…read moreice maker repair. Have left several messages and they will not return my call. I would not use them again and no one else should either.

We were very pleased with the service from Brandon as he repaired our washing machine. He was…read morerespectful and gave us options. Our washer is good as new and well worth the fee. We will definitely use A and I Appliance Repair again.

Freezer repair. Problem diagnosed and part ordered. I also had a missing gear that was a…read morereplacement part. He researched to find that I needed to order the screw for the gear separately! Anyway, parts came in and repairs completed. Fair price for service

I had issues with my GE washing machine not draining properly. Reached out to another highly-rated…read morelocal repair service and they referred me to GoPro for faster service and availability. I received a phone call and visit to assess the issue later on the same day. Cornelius was professional, efficient, and provided helpful info. Short story: I had washed a load of older throw rugs, backing came off and totally compacted the intake and pump itself similar to a sand pile. Cornelius returned next day with the replacement pump part. The repair took less than 30 minutes and I was back in business catching up the laundry. (Verdict: Don't wash rugs in washer and risk having the backing coming off.) Also, side story: I had Cornelius look at my 2018 model GE stove and double oven combo while he was here, which went partially kaput after I had done a self-cleaning cycle. I figured the high heat had fried the appliance circuit board, but I'm no expert. He gave me an estimate for a repair which entailed replacement part, informed regarding the limited availability and high cost (no longer made) due to age of appliance, and also current comparable stoves to enable me to make the wisest decision for repair or replace. Much appreciated! (Verdict: Don't use the oven's self-cleaning option.) It's been over 2 weeks and all seems well with washer, so I've referred 3 more people for appliance repairs. I have no hesitation in utilizing this service again or recommending to my family and friends.

prompt and friendly service. this was our second time using this company and recommend their…read moreservices.

Great service! You can call them ahead of time to see if…read morethey have what you are looking for and they'll let you know .