We had a new A/C unit installed and a new furnace. The people that installed the units done a great…read morejob. I will recommend this company to anyone. The Brookins

I'm updating a review from 7 years ago where the Allen's technician informed me I needed 3…read morecapacitors replaced at the cost of $250 EACH.... Needless to say. Those bad capacitors are still going strong. BEWARE OF THE PREDATORY BAIT AND SWITCH tactic this company uses to make money.

Unfortunately last night my air-conditioning went out and it was blowing hot air and couldn't…read morefigure out what was going on. I woke up this morning and I called Milburn when they opened at 8:30 and they sent two workers out within the hour. They were very fast they were friendly and helpful. The compressor went out in my unit And they said easy fix and within 10 minutes it was done and it was $150 that I was fine with pan because deafly got have air-conditioning in the house during the summer. So I do recommend this place and if I have anymore problems with my heating or air I will contact Milburn

I have had a two year battle with health issues and high bills due to a failing air/heat system. I…read morehad warranty through a nationally known warranty company and was getting nowhere. They sent another company, I will be reviewing next, out and their standard answer was the coils feel cool. The other company always managed to come when it was a cooler day that I could open my windows. Kyle, the younger tech came out and yes it was a milder day and my coils were cool, he was disturbed by a noise it made. Then Mark came the next day when it was 100 degrees in the shade and the coils were not even lukewarm. It took some arguing back and forth with the warranty company but I got a new system put in this past October. This winter, I enjoyed the lowest electric bills ever. THE THING THAT IMPRESSED ME MOST IS THEY -LISTENED- TO THE CUSTOMER... what a concept! I am not going into summer with fear of high bills... I can't thank Kyle, Mark, Wendy and the rest of their kind staff for doing the right thing. I will have bills like I did when I first moved in next year. I can't thank you guys enough.

This is a terrible company, they are not prompt on answering phone or text messages. Said fixed the…read moreissue, review Ring Camera to find, technician didn't even open the HVAC unit, he just washed the outside off and changed the filter and said it was good. Temperature dropped for a couple days, then two days later same issue. Customer service is subpar, would recommend people try a different service.

My furnace was working great and I called to get my warranty company to get a tune up., as you…read moreshould every so often. They came out and did their thing. I don't go over to check to see if it was working. I had a "professional" who said it was good. Don't need the heat to kick on for a few days because it was in the 70's and now when it was in the 40's this morning magically won't kick on at all. - it was working fine.. they came... and now it doesn't work at all... logically it shows they did something. I'm hoping they didn't do it on purpose but they refuse to come back out Unless I pay more money. Terrible company! Very disappointed.

Not sure you'll find a more honest and flexible HVAC person. Brian responded to me within 10…read moreminutes of reaching out to him and was at my house with 90 minutes. He was able to get my HVAC up and running for a rate of 69.00 when another person told me $630.00. Brian is honest and knows what he's doing!

From the owner: Service with Aloharead more

Never called back to schedule a meeting. They took my information down, but never followed through…read morewith scheduling a meeting to review the project.

God has a way of providing exactly what you need, exactly when you need it. His grace and mercy are…read moreas the song says right here , right now it's a magic moment, it means everything. Once again thank you Aaron and the Louisville Mechanical team for doing his work ! Your right on time sense of urgency repairing mission critical equipment, and your professional approach to solving complex issues quickly and right the first time are what set you apart from every other companies in your field of endeavor . You guys are the best in the business. We couldn't be as reliable without you . I am beyond grateful, This makes me and all of my customers so very happy ! Leo Fante Owner FANTE'S Coffee !

What a wonderful company. Efficient , kind, knowledgeable and affordable. They take pride in…read moretheir business and it shows. Haven't seen a company this great in a long time. Great customer service! 5 stars!

I had an issue with my hvac system today. I placed a request on Facebook if anyone knew of a…read morecontractor who could come out and Platinum Service Pros was recommended. The guys came out SAME DAY for me!!! They diagnosed the problem, offered options and fair solutions. Never once did they try and upsell me something I didn't need. They not only did a great job but they also made me feel comfortable and you could tell they were both guys that operated with integrity. I have another issue that needed addressed also and I went ahead and booked with them to come out next week for that! 5star service here! Great experience! thanks fellas