This is a good company to work with. The first call to schedule was with a friendly co-owner. Troy…read morewho came to do the dryer vent cleaning continued the positive experience. He was clear what he was doing, offered before and after pics demonstrated the positive work. I recommend this company!

I was given before, and after pictures of the work done, educated on the fact that my brand new…read moreroof still included a dryer vent mesh that should've been taken off over the dryer vent itself and he fixed that and they have the tools to show their technical know how. And he was really friendly. As far as value goes, sometimes you get what you pay for, but the cost of the service that I received was $249 for Clark County Indiana residence. I thought that was very worth it.

We needed a dryer vent cleaning service so I contacted Alexander Air Duct Cleaning. After a…read moreprompt reply via phone , I explained our issue and Ricardo gave me an estimate for the service and scheduled a Saturday repair. He showed up on time and was very nice to work with. He cleaned out our dryer vent in less than an hour. It was full of wet lint and a birds nest!!! Did a great job for a fair price. The service went so well I asked about other services and plan to use for our gutters as well.

I was very impressed. I sent him a message through Yelp and he responded very quickly. Actually it…read morewas a Sunday and I was surprised. We scheduled a time to give me a quote for cleaning my gutters and cleaning my chimney. I felt the quote was reasonable and he came out the following day to complete the job. While cleaning the gutters, he found a few low spots of pooling water and fixed and realigned them. He laid out a blanket on my hardwood floors before starting on the chimney. He vacuumed the entire fireplace area and ran his cleaning tools through the chimney. Overall I was very happy with his service and prompt response.

If you have water damage "DO NOT CALL SERVPRO!"…read more I had a basement leak, Farmers insurance assigned them, Dustin and his partner came out for 45 minutes and said the entire house needed to be packed up and floors and walls ripped out. Days went by and insurance thought it was done, they never called, returned or fixed it. Farmers insurance submitted them as a company to blacklist. Meanwhile I'm back to square one!

My home had upstairs toilet flood on Nov 3, 20023. Response for mitigation was immediate and got…read moreout everything. I wish I had stopped there. But I chose to continue with for the rebuild. The first month it sat there with fans blowing on everything. Many promises made, so many. Then nothing. first it was "oh its holidays, then oh team got covid, then oh its christmas, then its team members quit. Jan 15th still nothing done on home. Set limits, and higher expectations and always met with excuses and promises. Original promise date of March 1 came and went with nothing. Then a little work done, but the worst workmanship ever seen. It just kept getting worse. It is now 7 months later and I still am not home and my house, what has been done is so poorly completed its a disgrace. Nothing even, or correct or clean or level or professional. The workmanship is a shame. Finally in May after begging to finish was blown off again. I discussed with insurance and agreed had to fire. Little did I know Insurance had paid them and now was no longer going to cover to finish house and had to get from Servpro. So many excuses for a complete failure of a renovation. The worse was always hearing others in need. I was always on back burner. Left over, fit in, find a subcontractor at cheapest price and just ignore all my pleas for help. I would never ever recommend the company with their lack of professionalism today.

Highly recommend Anthony and his business, 23 years, most likely more experienced than others…read morenearby. He answers calls quickly, very fair prices, on time, and does a fantastic job. Can price you over the phone. Goes by square feet to give him idea of number of vents. Well worth the money. Hard working guy. Mostly one job per day....taking time to do a thorough job on your home. You can pay cash, check or card. Definitely give him a try.

Anthony did an incredible job at cleaning our ducts! He made it feel like we were moving into an…read moreentirely new house. Additionally he was very timely and communicative with reminder regarding our appointment

Amazing work on my rental house that had excessive dog hair and dirt in the duct work and stank of…read morewet dog constantly It's amazing how wonderful it smells in the house now I'm using them again and on all the houses

They DESTROYED my wood floors and refuse to fix or repair. They are bully's and completely…read moreunprofessional to women. Beware they do NOT have 100% satisfaction or repair. It's all LIES. Horrible service. Over priced and awful work

OK, so I called last week and got an appointment pretty fast for carpet cleaning. All good. Today,…read moreday of appointment (26 May 2022), I called to confirm as I did not get a text or reminder of any sort so I almost forgot and scrambled to get the items picked up off the floor for my 0930 appointment. I talk to someone who was OK - but seemed put off that I wasnt going to be there to make payment. I informed him, if they had to be paid upon completion, no problem. Could he please facetime me so that I can view the carpet that he cleaned? He said that is not how they do things. Totally understand - but we are a working family and I have had many carpet people in the past and I paid over the phone - but I had seen their work before so it was never an issue. This was a new company that I wanted to try and wished to keep if they did a good job. Anyways, we hang up. 5 minutes later the owner calls me and tells me that me wishing to see the carpet facetime draws a "red flag". I asked him why. He said no one has ever asked that before. I reminded him that I work full time and so does my husband, we are retired military and currently GS civilians on base and that I just wanted 5 minutes to view it before paying. He said that is not how he does business and he wants to cancel. I mean, really???? Your going to lose a possible new customer, who, BTW, is a carpet freak and loves my carpet cleaned at least every 2-3 months because you dont want to spend 5 minutes showing me the carpet before I pay you???? I am just shocked. Maybe, just maybe they do amazing cleaning on carpets - sadly, we will never know OR maybe, he doesnt care to lose a future customer. I dont know. I wouldnt recommend them - the owner showed no care at all and acted like he didnt require or care for my business. V/r,

My ac went out in the middle of the summer. They were out within days, diagnosed my issue, had a…read moreguy soon to give an estimate to work with my furnace. A few days later all was said and do ne. My dogs were no issue. Bottles worn even though I said the dogs were messier. Overall satisfied.

From the owner: This location is permanently closed. Please visit our website to find an open location near you!read more

Stanley Steamer showed up to fix the problem and found the source of my water problem in the crawl…read morespace. They showed up and corrected everything. I am very pleased!!!

Bait and switch in my opinion. A $250 estimate turned into a $500+ job because I had rugs, not…read morecarpet. What's the difference? Update! Company promised a call to reconcile. Never happened

Great Job Cleaning! However, during the ongoing…read morePANDEMIC, the Stanley Employees did not come prepared wearing a mask. I provided a mask for your two employees and for myself. When asked about why they were not prepared, one replied politely "We're an independent company, we don't have too" My take on that is one of dismay! The American GOVERNMENT is about to Shutdown America for the second time! Why is America going to Shutdown again? The owners and staff at Stanley Steemer are unaware why. Don't know don't care it seems. Only two sides of this coin, those who are actively involved in stopping this PANDEMIC and those who absolve themselves of their responsibility as an American. Together we stand. Divided we fall [dead].

Idk about the rest of the cities, but in Bowling Green the 2 people they have out here are hit or…read moremiss. You can use Luke and have your carpets done right or you can have James who well make you feel horrible. I'm disgusted by the attempted service I got a d the way I was treated. He seemed like an angry person and made me really uncomfortable in my own home that I didn't let him do service at my house. He has a record as well for slander at warren county jail 3 separate times.

Our on-demand water heater stopped working. I called for a plumber. He was out the same day at 2…read moreo'clock. He told me that the on-demand water heaters were no good. I needed to replace it with an electric 50 gallon water heater. He told me total cost insulation and labor $1800. I said OK he said you'll have hot water by this evening. Did a phenomenal job taking out the old rep, Plumbing as needed and installing the new water heater just amazing very good service highly recommend them came with a five-year warranty one year labor warranty. I was super pleased. Great job highly recommend.

So very grateful for their willingness to help and fast service. They are always on time,…read moreprofessional, and knowledgeable of how to make repairs!! Stephen Covell and his partner ( whose name I forgot, sorry) were such a blessing to have helped my family today! Thank you so very much