1. Allen's Air Conditioning

0

Elizabethtown, KY

Allen's Air Conditioning

3.0 (12 reviews)
Open • Open 24 hours

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My ducts. They show you before and after.
Stacey E.

Replaced both units and a very thorough duct cleaning with Allen's. Very polite, respectful and clean technicians. My allergies were terrible but now they're better with my new air cleaner. Thanks Allen's! You really did give me the red carpet treatment. I would never go anywhere else.

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4 years ago

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9 months ago

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2 years ago

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3 years ago

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2 years ago

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1 year ago

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4 years ago

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5 years ago

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3 years ago

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5 years ago

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5 years ago

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7 years ago

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Ask the Community - Allen's Air Conditioning

Excel Carpet Cleaning & Water Damage Restoration

Excel Carpet Cleaning & Water Damage Restoration

(1 review)

OK, so I called last week and got an appointment pretty fast for carpet cleaning. All good. Today,…read moreday of appointment (26 May 2022), I called to confirm as I did not get a text or reminder of any sort so I almost forgot and scrambled to get the items picked up off the floor for my 0930 appointment. I talk to someone who was OK - but seemed put off that I wasnt going to be there to make payment. I informed him, if they had to be paid upon completion, no problem. Could he please facetime me so that I can view the carpet that he cleaned? He said that is not how they do things. Totally understand - but we are a working family and I have had many carpet people in the past and I paid over the phone - but I had seen their work before so it was never an issue. This was a new company that I wanted to try and wished to keep if they did a good job. Anyways, we hang up. 5 minutes later the owner calls me and tells me that me wishing to see the carpet facetime draws a "red flag". I asked him why. He said no one has ever asked that before. I reminded him that I work full time and so does my husband, we are retired military and currently GS civilians on base and that I just wanted 5 minutes to view it before paying. He said that is not how he does business and he wants to cancel. I mean, really???? Your going to lose a possible new customer, who, BTW, is a carpet freak and loves my carpet cleaned at least every 2-3 months because you dont want to spend 5 minutes showing me the carpet before I pay you???? I am just shocked. Maybe, just maybe they do amazing cleaning on carpets - sadly, we will never know OR maybe, he doesnt care to lose a future customer. I dont know. I wouldnt recommend them - the owner showed no care at all and acted like he didnt require or care for my business. V/r,

Allen's Air Conditioning - hvac - Updated November 2026

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