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    Talbots

    2.5 (2 reviews)

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    8 months ago

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    13 years ago

    This branch may have closed (2012)?

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    PucciManuli - Little one browsing about.

    PucciManuli

    4.4(37 reviews)
    0.6 mi
    $$$

    I feel like I could spend hours in here. The owner really makes the shop feel so special as it is…read moreperfectly curated and full of so many little details! They also always have the best window displays! I love sharing this place to friends and family as they have a great selection of books, toys and all kinds of treasures!

    This morning I had called the shop to inquire about a dollhouse. I spoke to a woman who stated that…read moreshe would check the price and have me call back in 30 minutes. I was so delighted that she had the house that I just headed right over to purchase it, regardless of price. When I arrived, she seemed extremely uninterested at first, but stated she would find out the price of the hous for me. After I looked at it, I had decided to purchase it, and I told her I would like to load it in the car. She became very distraught and angry Stated that she had told me to call back in 30 minutes because it would take a long time for them to prepare the house. She said that they would need to dismantle the display and it would not be ready until tonight. I told her I'd driven 40 minutes just to pick up the house and I would actually help her dismantle everything from insideif it would allow for me to get it sooner. By the way, there was only a few toys and pluses in the house. The picture is provided for everyone to see that it would only take 3 minutes to remove the items from inside! She then told me that she was very busy and I needed to calm down because she is verybusy and understaffed, and that she needs to check out everyone else in line first and I needed to step aside. She replies in a very mad way I told you to call back in 30 minutes!!!!! I reminded her kindly that she asked me to call back For the price, and I headed over because the price did not matter. I was embarrassed and humiliated, I then decided to walk away and let her check out all the other people in line. When she had done that, I came back to tell her I would help her dismantle the area for the house and I wanted to see what she could do for me. She was clearly walking past me ignoring me for a while and then she came and told me "now do you see what I just said,when we are extremely busy! She was so angry with us. I mentioned to her that she should calm down and that I would help her. Her attitude was so extremely disrespectful and aggressive and demeaning towards me. I don't even know why I bought the house, really just because I wanted to make sure I had everything assembled for Christmas for my kids. She then charged me more than what it cost to purchase the item Yes online, and the item is also marked in many areas and has some damage. I did not even complain about that. My biggest complaint is the way she treated me. It was absolutely disgusting. I work in an extremely stressful environment on a daily basis, and I have never ever talked to a single soul in this way EVER. I have spent thousands of dollars at your store, but I will never come back. I hope that everyone reads this and sees that they do not deserve to be treated this way.. Again I work in a very stressful high volume job, and have NEVER treated anyone this way Also you should have been grateful to be busy in a bad Economy, not taking it out on customers Your response shows everything. You called me entitled, yet again insulting me when I did nothing wrong. I am a kind paying customer at your store who moved aside even though I waited in line for you to check out those ten customers in a calm and patient manner. I tried to park outside your store, but a large beverage truck parked there. I told the lovely young man I would carry the house to my car on the SAME block but he said he would help me. It took 5 minutes for him to walk down the street with me, and I also thanked him and tipped him a cash gift. You can justify why you behaved so rudely to me all you want and refuse to acknowledge your behavior which is not excusable. The house DOES have damage and the price is lower on Maileg site and all websites. I have dealt with all kinds of extremely stressful situations and have NEVER treated anyone like that ever. You seem to find such behavior acceptable and this is why I will never come to your store again

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    PucciManuli
    PucciManuli - June 2024

    June 2024

    PucciManuli

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    Brandy Melville

    Brandy Melville

    1.7(6 reviews)
    0.6 mi

    I visited the Brandy location at Suburban Square to do an exchange and was turned away. I was only…read moreone day outside their return policy, but due to being out of town and a delayed flight, I couldn't make it to the store before they closed on Sunday. I politely asked the manager, Marilyn, if an exception could be made since I was simply doing an exchange, not a return for store credit and was still turned away. She said it was due to the system that she couldn't do anything or override it. Unfortunately, her tone came across as condescending and unhelpful. Prior to the exchange incident, I asked another associate if they had an item in stock, she deferred to Marilyn, who responded with an attitude while saying no. Out of the many Brandy locations I've visited in various states and even other countries, the Suburban Square store stands out for its lack of customer service and professionalism.

    TERRIBLE COSTUMER SERVICE!! I recently went with my friend who wanted to buy sweatpants. As she…read moreentered the changing rooms we were immediately faced with disrespect and the workers clearly didn't care to see us. Then as we were checking out one of the workers in the corner was video the girl checking us out and she starts dancing and laughing in our face and says "how are you guys today" we would've laughed if they were trying to joke around but it didn't seem like that it seemed as if we were they muse and they were bored at their job. Lastly to top it off they forgot my friends sweatpants. I love brandy and was very disappointed.

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    Brandy Melville
    Brandy Melville - Cute Inside

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    Cute Inside

    Petunia's Consignment Boutique

    Petunia's Consignment Boutique

    4.3(10 reviews)
    0.9 mi

    The owner here is very personable and friendly. Was here with my wife and was really impressed by…read moreDonna Handel - the owner. She really knew her stuff and was low pressure. She just try's to help you find the right look for you. It was a pleasure to shop there and pleasant experience

    Listen to Donna. She knows her stuff. I walked into…read morePetunia's looking for jewelry to match a dress I bought online & was less-than-thrilled with. Donna took one look at my face and said, "I have the perfect dress for you." I'm between 12-14 and am working through some insecurities, so when she said that, I said "yeah, right." Donna told me I deserved to feel delicious in my dress, so I tried it on. My God. I looked and felt like a mermaid Goddess. The dress is a beautiful mermaid/trumpet style gown that hugged my curves in all the right places (I'll update with pictures soon!). It was affordable and very well-made. Normally, I would've walked right by it. Thank God I listened to Donna's advice. She is honest, smart, so so stylish, and she sees and celebrates the beauty of everyone who walks into her boutique. I felt like Cinderella and Donna was the fairy godmother (the Brandy/Whitney Houston version with the sassy and fabulous Godmother!). I could go on about our wonderful, h uplifting conversation, but I'll end my review with this: Stop in and say hi. See what's there. I guarantee you will leave feeling "delicious!"

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    Petunia's Consignment Boutique
    Petunia's Consignment Boutique
    Petunia's Consignment Boutique

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    Talbots - womenscloth - Updated June 2026

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