Many of these reviews are outdated. I went on a Saturday and Pam and Aly were amazing. They helped…read moreme find good deals and were more than happy to show me new arrivals in store. They put so much effort into the store and you can tell by just looking at how pretty everything is in there! I will be returning as much as possible. It's my new favorite store!

They could use some work on their customer service. I love their clothes, but their customer…read moreservice sucks

This Free People is located in Suburban Square in Ardmore. The staff are so sweet and helpful. The…read morestore is clean and sunny. It has a nice selection, but seems limited compared to what's online. Perhaps that limitation was related to their summer collection and isn't always an issue. If you are looking for a Free People and don't want to deal with the KoP mall, stop by Ardmore.

Terrible selection compared to what's online (expected) and even KOP, but super nice associates…read more When I was checking out I overheard the manager dealing with a pretty crazy customer and she was so patient and kind. I also had a ton of online returns and they were so nice about it. Back to the selection, I checked the store stock online and very little of what I saw was on the floor. I didn't ask, maybe they had stuff in the back.

This is my go to for suits. Staff is no pressure, but provide excellent service. Quality is good,…read moreyet everything is reasonably priced. Highly recommend this place.

I came in today needing a suit within a week--yes, I was that customer, and I knew better! The…read moreemployee/manager was completely on top of her game and delivered an exceptional experience to make sure I'd be ready in time. She truly went above and beyond to get everything handled efficiently and professionally. On top of that, she was incredibly informative and took the time to explain that I could still be fitted there even if the wedding party was going through Men's Wearhouse--something I didn't know and really appreciated. I will absolutely be going back and recommending this place to everyone!

I recently wrote a review about my frustrations with customer service at Eileen Fisher. But I must…read morecorrect it by saying that in the end, I received exemplary service. I think that the salespeople at the store need to be informed of the policy when a defective item is sold from their store and the return requires shipping, which should be free. When I called the 800 line, the response was swift and the store followed through on issuing a refund immediately. It was clearly a misunderstanding on the part of people who were trying to do their best. I love all of the clothes I bought at the store and would shop there again.

My Mom bought a bunch of overpriced crap from this store and decided to return an awful gray turtle…read moreneck and sweat pants. I went with her because I wanted to go to the Farmer's Market in Suburban Square. From the moment we walked in, the two white women working stared at us and began to whisper. My Mom didn't see anything she wanted to exchange her items for, so she asked for a return. The old white woman (Nicole) asked my Mom for her zip code despite the fact that she had a receipt. Nicole could barely complete the transaction due to her poor computer skills. My sister and I called them out on their racism and micro aggressions. Nicole actually tired to walk behind us as we were leaving in a threatening manner. She also referred to my sister as "sir" and misgendered her twice. Luckily, she stopped herself. These store employees at these faux fancy spots need to get it together. You're a clerk at a damn store trying to be racist. Please.

I went here looking to rent or buy a suit for an upcoming wedding, and I ended up buying a nice,…read moremodern looking navy blue suit since the prices were very reasonable. Frank was really helpful in helping me choose one that matched what the groom was expecting. I had a very pleasant experience, and everything went smooth as butter: I picked out a suit and was in and out within 30 minutes. I picked up my suit today and it fit perfectly. I highly recommend coming here for suits or menswear.

I love the suit that I had custom made. Dave did a great job taking all my measurements and it…read morefits perfectly and is very comfortable. Mr Englund is always very friendly and takes the time to ask how I'm doing. This is my favorite place to shop, friendly sales people, great service, expert tailoring! Highly recommend this landmark men's store.

Not one staff greeted me although staff was standing around talking. I went to the perfume display…read moreand then over to the lake and sky perfume display. Again no one assisted me. I noticed that when another potential customer came in looking for makeup, a staff member immediately asked if they could help her. I did sense a class discrimination vibe going on. Many years ago I was introduced to Trish McEvoys snowdrops and crystal flowers perfume by the then helpful courteous staff. I purchased it. I associate the wonderful freshness of this perfume with the staff at the time. The store carries a small venue of other perfumes and not the Trish perfumes. Something else is no longer in the store - common courtesy and decency. Byebye Blue Mercury.

*** Visit midweek, January 15 ish 2015. *** I can…read morehonestly say I did not experience any of the negativity that was stated in previous reviews. In fact I was a "walk in" and when I inquired I was very professionally scheduled for the next opening that day ,1.5 hours later. There is plenty in Suburban Square to do for that time so I was excited of they accommodating me. When I arrived for my appointment I was nicely greeted. Additionally 2 other staff asked if I was being helped. Services: Eyebrow tinting AND Eyelash tinting. I was extremely happy with how she shaped and tinted my brows. Even happier was I in the eyelash tint which made me discover I still had lashes left and when tinted they seemed longer. Both services which totaled I believe, $60 were a phenomenal value. Not only did they open up my face as bright and more youthful as reported by many people, but they also lasted over 2 months. It was nice to wake up daily and not have to "put on my face" before I had my coffee. I looked that good! And my daily makeup routine was much shorter and easier. From the ease of this visit and my happiness with the services I have decided to make these cost effective services a routine,

Rudi's sells decent suits. They are not high end, but are reasonably priced. There is an older…read morewoman working there who can be very rude. You will know who she is when you visit there. The seamstress is horrible. She alters incorrectly. She can't sew a straight line, and she can't follow marked lines. They definitely need a better seamstress. Don't know if I would go back because of the rude woman and bad tailoring.

The groomsmen rented tuxedos for our wedding, and the experience was absolutely perfect! The…read morequality of the tuxedos was top-notch--everything fit perfectly, and the fabrics were luxurious. A huge shoutout to Lisa, who went above and beyond to accommodate us. She was so patient, attentive, and made the entire process stress-free. Her expertise and professionalism ensured everyone looked amazing on the big day. She really helped me understand the difference in shades of white and matched my husband's tux perfectly to my wedding gown. I couldn't recommend this store enough for anyone looking for high-quality formalwear and exceptional service. Thank you, Lisa, for making our day so special!

I cannot say enough good things about my experience at Elizabeth John's! Sam was my bridal…read moreassistant and was truly a light of a human being and made the experience so comfortable, calm, and special. Admittedly I was hesitant to make an appointment at EJ's because of my budget, but there were a handful of beautiful dresses between $2,000-$2,500. There was a specific dress I wanted to try on and Elizabeth John's coordinated to ship it in from their Morristown location for me to try on. Out of the few bridal shops I visited, Elizabeth John's definitely had the most versatile bridal gown options - I felt they had a good selection of simple, elegant, and timeless dresses. I also want to reiterate how absolutely amazing Sam was. My guests joining got a bit lost and I was overwhelmed by the situation - Sam went out of her way to make sure I was alright, and once they eventually got there, Sam made sure to focus the appointment on me and the dresses, and overall just made the whole experience so special and relaxed.

I'm extremely disappointed with the experience my best friend had. She was given an appointment at…read morea location that isn't even open yet. We showed up at the address provided, only to find out the store wasn't operating there. When we tried calling to figure out what was going on, no one answered the phones. I drove two hours to be there for what was supposed to be a special bridal appointment, and the entire day was disrupted because of this mistake. What's most frustrating is that there was no real accountability or effort to make up for the inconvenience. Wedding dress shopping is supposed to be a meaningful experience. Better communication and basic organization are the bare minimum in this industry.