Great work, great attitude, and competitive pricing. Highly recommend. They verify all of the work that needs to be done, but they aren't pushy sales people. read more

My wife took my F-150 to these guys and they did a great job. Did not pressure her in any upsell routine and were very polite. In addition, I think they were 20% cheaper than my dealer. She said they were well trained [i have a diesel so its important they get the right oil which they did]. Overall we were impressed. read more

In January I took my vehicle for a routine oil change. Immediately (less than 50') after leaving their parking lot my vehicle stopped working and I had to have it towed home. They took weeks to get back to me with any kind of communication and I was without a vehicle the whole time. They wanted me to have it towed again to a repair shop at my own expense. I could not afford to do so so we did the repairs ourselves. They had tightened the oil filter so much it ruined the oil pressure sensor. Now they are refusing to accept responsibility because we did the repairs ourselves. They are terrible and no one should use them. I don't even want to give them one star but it is the lowest. read more

Do yourself a favor and stay clear of this place. I just felt like they didn't want my business even though I was the only one there. Insulted me and wanted to argue. This isn't a business friendly establishment. read more

Too bad I had to give them a 1 star to provide a review, didn't deserve even that. Bad attitudes and argumentative towards customers. Please don't take your vehicle there. I was able to take my vehicle somewhere else that deserved and wanted my business. Thanks. read more

I called ahead to check prices for my specific year, make, and model. I was told that my price would be $81.99 plus a $25 coupon. When I get there, they decide to charge me $101.99, although they did honor the coupon. I would have continued to call around had I known they wouldn't honor the quoted price. this has happened at the take 5 in East Peoria as well as now washington. I will remember for next time that the quote on the phone is not something they honor once in the shop. read more

Stripped the oil filter outer canister cover. I felt the whole car shudder as they stripped the threads. Cost me 452 dollars to fix their damage! They could not even fix it so I had to go to a dealer. The staff talked about how the did the damage then came over and told me they did not! I could hear them say it!!! Filed with the BBB and Illinois Attorney General and the company refused resolution! Do not use!!!! read more

We have been to this take 5 site several times before with good results, including our last oil change and cabin filter change. Last week, we pulled in to wait in line, a woman came out to talk about what service we needed. My husband told her he wanted a synthetic blend oil change. She said our car has to use full synthetic oil. While waiting, we checked our owners manual and the Ford dealer website, and confirmed that the recommended oil for our car is synthetic blend, as we have gotten for the last 5 years, including at Take 5 shops! When my husband again said to use the blend, she said that she would have to enter a notation on Carfax. We got out of line and went to the Take 5 shop the next day in nearby East Peoria. Staff there had no issues with using the synthetic blend. We will not return to the Washington shop! read more

In town for the holidays, these guys are lifesavers! Came in with a bad flat tire. It was too far gone to save but they aired it up so we make it to a full service shop. And just for the hell of it they looked under my hood and found that the last place I got my oil changed, two days ago, had left the oil filter loose and leaking. Knowledgeable and incredibly helpful! read more

Had to go up the road to purchase my oil for them to do the oil change. This place is run by 15 year olds. Walmart is faster and about $40 cheaper for Diesels read more

Friendly and quick service, first time we went the attendant was super nice and helpful. They do quick work on the oil, and also top off fluids and air up tires. Give options, not pushy. Would recommend! read more

They took off my skid plate to change the oil and did not put all the bolts back in. On my way home there was a noise under my vehicle. I saw that they had left out 5 bolts to the skid plate. I had to go back for them to put the screws back in. Took them an hour to get to me to fix their mistake. These people are a joke. If you value your car I would not let these people touch it. Oh and they were out of washer fluid. Really. read more

Wow! That's all I can say. What incredible service. I've been going to the big blue chain store for oil changes and always end up waiting at least an hour (usually longer). I was in and out in 10 minutes with EXCEPTIONAL service. Handed a bottle of water, oil changed, and tires filled up. It's a bit more expensive than a conventional oil change, but truly worth every penny more. I saved so much time and left with a smile on my face. You have a new repeat customer in me! Thanks :) read more

As a mechanic for many years I never go to places like this as many are con artists, but I thought in a pinch, instead of doing my own oil, Ill let them who have the means of disposing of the old oil and the weather being what it is go ahead and do it this once. I have a 2006 vehicle that I put a new engine in, and have 50,000 miles on the new engine. I was pressed to purchase the high mileage $89 oil change which is asinine. I said ill take the $49 Castrol as I don't need, nor does anyone a "high mileage" oil. This apparently greatly irritated the "tech" who then proceeded to inform me that the Castrol oil I chose will "burn off" and that many customers who purchase the $49 oil "come back angry because this oil burns off and their oil level is low from using this oil" Ill be letting corporate at Castrol know they really shouldn't sell such a product at this, or any location! Your perfectly good engine is going to "burn off" this Castrol oil if you use it! So as I left, I was given a print out stapled to my receipt from a vehicle that was not even mine. I suggest swapping "only took a few minutes" for a professional shop that you can schedule an appointment because these people rank up there with another shop that told me I needed an immediate transmission oil change because my transmission fluid was red. read more