Went in for oil change and the technicians said I had 2 minor leaks under my car. I didn't want to…read moreshrug off what they said but if I needed the repair I wanted the check it out with mechanic. They put it up on rack and said one was null and void and the other just tighten the screws and recheck in month. Paid $45 to get it checked out. With the prices going up all over the place I think it's not right to try to make money by saying things needed repair when they don't. Some other place told my friend he needed 4 new tires and wiper blades which had already been replaced and same garage told him that he still had more miles on the tires which they could have sold him a set of tires. Doing the right thing by your customers pays off in the long run.

i drive all the way from alabama to have him service all my cars thanks you so much for everything…read moreyou do

Highly recommend, good people who are honest and their work is very affordable. Great work. I will…read morebe a customer that comes again.

I needed to get an oil change and they didn't have a line of folks, so I stopped by. I don't…read moreremember ever going to a Jiffy Lube so I was hoping that it would be a good experience. The team members were all very nice and explained some of the other services that they had available. I thought the price was fair and the service fast with a smile. I would recommend this location based on my visit and would happily return.

I told them to not take out my filters they did anyways just to show me they were new …read more Then proceeded to tell me I needed new wipers. Which I told them they were just put on as well old ones were in the seat . Said oil change was 79.99 Sign in the lobby states that. Said they applied a coupon and it was still 93 dollars . I told him that was false advertising. He said he understood just doing what owner tells them I told him what was same oil change before only 79.99 plus tax he said it was the same. No it wasn't I told him they need to quit scamming people as false advertising and quit charging extra hidden fees . I will not be back They also told me last time I needed new brakes as they were low. I had them checked else where they were not even 1/2 worn yet . I will not be back even if it was free and I hope others find somewhere else as it's reduclous how the owner is programming the staff to get every dollar they can.

Amazing services at an affordable rate in Tupelo !!! Good quality and quick turn around !!!read more

a one day job turned into a 3 week job had to finance money just to get told I have to wait until…read moreMonday to receive my vehicle because of they mess up at the front desk they should have been requested payment knowin ive been overly patient they are very inconsiderate and full of crap don't trust these people

My car was full of pet hair on the inside and dead bugs on the outside from a series of road trips…read more From the time I called to inquire to the time I left, they were friendly, professional, and accommodating. I highly recommend their services, and I'll definitely return when I come back to Tupelo!

From the owner: Hands On Car Wash & Detail is a professional car detailing company. If you need our help or…read moreassistance, call us now. We serve in Tupelo, MS, Plantersville MS; Verona MS; Endville MS; Brewer MS; Saltillo MS and the surrounding areas. Car Detailing Service, Auto Detailing, Interior Car Detailing, Car Exterior Detailing, Mobile Car Wash Mobile Detailing, Auto Detailing, Car Detailing, Car Wash, Car Wash Service

Having previously had two (2) outstanding experiences at this location, I thought I'd use them for…read morenew tires. I used my Firestone account with my saved vehicle, to select tires and received a full "out-the-door" quote, including installation, taxes, and ALL fees, installed at my local shop. I reserved the tires, price and appointment, as directly offered. After booking, the store called and advised the price would be approximately $200 higher (roughly 20%) than the quoted out-the-door total; otherwise I would receive no warranty, etc.; despite the tires advertised with a 70K manufacturer limited warranty, and a 90-day limited satisfaction guarantee. I mentioned that I had reserved the tires at the locked price online, and was told that the prices online did not reflect the actual price at the location. I canceled the appointment, and the order. I contacted customer service, first via the online chat, which they push you to, to clarify if I had perhaps missed something; but the chat was not helpful, or intuitive. I then called the corporate 1-800 number to ask about the quoted out-the-door pricing online, versus a location not honoring the price. Long story short, while they were very polite (at every step) I was informed that I could not count on any location to honor the advertised Firestone pricing, and I'd be advised to contact local stores only from this point forward. It would be easy to try and point the finger at a single party, but I don't think that's fair. I think this demonstrated a serious systemic problem from the local level all the way to the corporate office(s).

I hit a curb in my Volkswagen ID4, cutting the sidewalk on one of my tires. Fortunately, I was in…read morefront of the Firestone Tire Center off North Gloster in Tupelo, MS. As it was Sunday, they were closed. I filled out my appointment request online & dropped my key fob in their drop box. At precisely 7 am, Andrew phoned me to let me know that they had my car in the shop & they would replace the tire today! Andrew was very polite & professional. I will forever use Firestone N. Gloster for all of my tire needs! A big thank you to Andrew & the crew at Firestone!

My tire pressure light came on as I made it to Tupelo, MS so I stopped by to see what was wrong…read more As soon as I drove up I was greeted and he was on the job in no time. I was surprised he was able to help me so quickly because they were quite busy. He got me fixed up and on my way! I would definitely recommend the place based on the customer service alone because I didn't have to have service work done only tire pressure checked and he added air to my tires.

I have came to this location many times and never had any problems to get oil changes quickly and…read moreeffectively. This time, I brought my husband's Jeep in to get oil change, tires rotated, and an alignment. The alignment was added on last minute. I guess whoever was working on it decided to just skip the alignment thinking it "didn't need it," and still charge a woman, who didn't know any better, for it anyway. $250 later, I got it home and husband drove it and said sure enough it was driving exactly the same as before. I should've known when the guy wouldn't look me in the eyes and talked about how he himself didn't think it really needed it. Ladies, I wouldn't go here for anything more than an oil change without a man present, sadly, unless you know your crap when it comes to vehicles.

This was my first time coming to the shop. It was recommended to me by a friend of mine. Based on…read morethe customer service, quality of service, and military discount I will definitely be coming back! I appreciate the quick service, professionalism, and caring work. I had to come and get work on my tire, I had a slow leak. I recommend checking them out! Thanks for your service.

Best spot in town for an oil change. They're quick but thorough and always so nice! The coupons…read moredon't hurt either lol

Max at Firestone Complete Autocare is WONDERFUL!! I had my mom at a doctor's office and my elderly…read moredad out in the SUV when I let my car battery go dead listening to the radio. I called and within 5 minutes he showed up and jumped off my SUV He did not even want to charge me even though I did give him some money. It is hard to find really helpful people, but they are out there and he is one of them!! He is a former firefighter so helping others is just in his nature. If you ever need anything in the Tupelo area, I cannot recommend him enough!! Thank you again, Max. I sure do appreciate your kindness and help!!!

Took car earlier in the year to get an alignment said it was all green, went back and told me it…read morecouldn't align all the way, got out on me a alignment DO NOT GO HERE