I live in Washington State and was midway through an 8000-mile road trip around the country in my…read moreMercedes. While driving from Huntsville, Alabama to Oxford, Mississippi, my dash suddenly signaled that all of the car's sensors were not operating. I pulled into Tupelo, Mississippi hoping to find a Mercedes dealer only to find out that the nearest one was in Memphis, 116 miles away. I found Auto Medic online and saw that they specialized in Mercedes and other high end vehicles. The shop was hidden from the street behind another building. I began to have doubts until I noticed all of the high end cars parked in their lot. I arrived at 4 pm on a Wednesday. From that point, they made every effort to get me back on the road safely. The problem was determined to be a 4' x 6' piece of plastic wrapping material that had somehow wrapped around the left front drive axle so tightly that the sensor wires had snapped and the inner seal had been crushed. The damage required the half-axle to be replaced. Auto Medic's owner, Bobby, drove us to a car rental agency to get a car while his team started to search for a new half-axle. This was during the second year of Covid, and foreign car parts were very difficult to find. A new half-axle was found in Florida, and they had it shipped to another distribution center in Mississippi. Rather than wait for the part to be re-shipped, they drove 120 miles round trip to pick up the part when it arrived at the distribution center. They had us on our way Friday morning, with the damaged parts in tow in case there was some difficulty with our insurance claim. (There was none.) During the entire time I was at Auto Medic, they made sure I had everything I needed. I was invited to watch them work on the car, and they took photos to show the claim adjuster (who was in Connecticut! ) what the situation was. I was most impressed to see the lead mechanic using the opportunity to explain the working of the 4-matic (AWD) system to other mechanics as it is rarely seen in cars sold in the South. Although they went through a lot of extra effort, they stayed with their original estimate. When I returned home, the car was due for its B maintenance check and was found to be in perfect condition.

Bobby is great. Always so attentive and knowledgeable and gets me in and out quick. The folks at…read moreAuto Medic want to make the process as quick and seem less as possible while saving you money. Would recommend auto medic for car servicing, tire changes, repairs, and oil changes.

I called to see if they would be able to help my in-laws that were stuck on the side of the road…read morewith a flat while I was 2.5 hours away. They were attentive, gracious and got the job done quickly! I know for a fact I will be working with them in the future if I need anything in Tupelo, MS. God bless!

Great experience!! Peter Knox did the work required at the lowest price, and he did a great job…read more Awesome customer service!

"Mom & pop"/ "shade tree" type of auto repair shop. I was recommended this place a few years back…read moreand I've been using them ever since. Good and honest mechanics are rare but then throw in their great prices...I think they're one of a kind. I've recommended many people and afterwords they've had great things to say. Sometimes it may be a day or two before they can service your vehicle but that's something they'll tell you upfront.

From the owner: 24-7 Emergency Services - Towing - Wrecking…read more If you need to get your car repaired, you don't want to feel like just another number in a long line of people waiting at the repair shop. Plus, you want to avoid the large, commercial repair shops that charge prices far outside your budget. Instead, come to Midway Garage & Salvage LLC. We are a small, local, family-owned shop offering inexpensive auto repair in Saltillo, Mississippi. We care about our local customers in Lee County and the surrounding areas. We put our customers first with honest practices and affordable prices.

Having previously had two (2) outstanding experiences at this location, I thought I'd use them for…read morenew tires. I used my Firestone account with my saved vehicle, to select tires and received a full "out-the-door" quote, including installation, taxes, and ALL fees, installed at my local shop. I reserved the tires, price and appointment, as directly offered. After booking, the store called and advised the price would be approximately $200 higher (roughly 20%) than the quoted out-the-door total; otherwise I would receive no warranty, etc.; despite the tires advertised with a 70K manufacturer limited warranty, and a 90-day limited satisfaction guarantee. I mentioned that I had reserved the tires at the locked price online, and was told that the prices online did not reflect the actual price at the location. I canceled the appointment, and the order. I contacted customer service, first via the online chat, which they push you to, to clarify if I had perhaps missed something; but the chat was not helpful, or intuitive. I then called the corporate 1-800 number to ask about the quoted out-the-door pricing online, versus a location not honoring the price. Long story short, while they were very polite (at every step) I was informed that I could not count on any location to honor the advertised Firestone pricing, and I'd be advised to contact local stores only from this point forward. It would be easy to try and point the finger at a single party, but I don't think that's fair. I think this demonstrated a serious systemic problem from the local level all the way to the corporate office(s).

I hit a curb in my Volkswagen ID4, cutting the sidewalk on one of my tires. Fortunately, I was in…read morefront of the Firestone Tire Center off North Gloster in Tupelo, MS. As it was Sunday, they were closed. I filled out my appointment request online & dropped my key fob in their drop box. At precisely 7 am, Andrew phoned me to let me know that they had my car in the shop & they would replace the tire today! Andrew was very polite & professional. I will forever use Firestone N. Gloster for all of my tire needs! A big thank you to Andrew & the crew at Firestone!

I've used Tom's several times in the last few years, and three (3) times in the last three (3)…read moremonths or so, for routine service, and vehicle upgrades, like struts, headlight assemblies, etc. Their labor prices are fair market, and they're one (1) of the few places that will install parts you supply, although they will not warranty parts you bring in (which is pretty standard). Also, in my experience they largely operate solely on a show-up, first come, first serve system. Outside of one (1) or two (2) particular services, they don't do appointments or booking ahead of time.

I have used Tom's Automotive for my car needs for years. I have many friends who have used Tom's…read moreAutomotive for decades. I noticed a few low scores in ratings. Following my reading of these reviews, I detected a similar observation. Tom's was NOT in the wrong. Frequently, when people have repair needs requiring repair experts attention, the infrequent customer might have no idea of how a repair shop functions. Yes, prices today are high for everything. I have found that Tom's service is impeccable. They have always informed me prior to repair, regarding work needed. My service requests have all been fulfilled to my complete knowledge & satisfaction. Tom's Automotive is my 1st choice in any repair needs!

Best auto service in town. Wade is always helpful and service is fast and dependable.read more

From the owner: Truloves Auto Repair Has Been Providing Quality Auto Services to the Northeast Mississippi Area.read more

Rock's is a family owned busines, the best kind! They are awesome, honest, and totally know what…read morethey are doing! I would travel miles to have them work on my car! As a widow and an "old" woman, I am confident I will never be taken advantage of! Although the owner, Q-Tip, is QUITE a character! If you want a smile and a good laugh, plus great service, this is the place to go!