I've used Tom's several times in the last few years, and three (3) times in the last three (3)…read moremonths or so, for routine service, and vehicle upgrades, like struts, headlight assemblies, etc. Their labor prices are fair market, and they're one (1) of the few places that will install parts you supply, although they will not warranty parts you bring in (which is pretty standard). Also, in my experience they largely operate solely on a show-up, first come, first serve system. Outside of one (1) or two (2) particular services, they don't do appointments or booking ahead of time.

I have used Tom's Automotive for my car needs for years. I have many friends who have used Tom's…read moreAutomotive for decades. I noticed a few low scores in ratings. Following my reading of these reviews, I detected a similar observation. Tom's was NOT in the wrong. Frequently, when people have repair needs requiring repair experts attention, the infrequent customer might have no idea of how a repair shop functions. Yes, prices today are high for everything. I have found that Tom's service is impeccable. They have always informed me prior to repair, regarding work needed. My service requests have all been fulfilled to my complete knowledge & satisfaction. Tom's Automotive is my 1st choice in any repair needs!

I live in Washington State and was midway through an 8000-mile road trip around the country in my…read moreMercedes. While driving from Huntsville, Alabama to Oxford, Mississippi, my dash suddenly signaled that all of the car's sensors were not operating. I pulled into Tupelo, Mississippi hoping to find a Mercedes dealer only to find out that the nearest one was in Memphis, 116 miles away. I found Auto Medic online and saw that they specialized in Mercedes and other high end vehicles. The shop was hidden from the street behind another building. I began to have doubts until I noticed all of the high end cars parked in their lot. I arrived at 4 pm on a Wednesday. From that point, they made every effort to get me back on the road safely. The problem was determined to be a 4' x 6' piece of plastic wrapping material that had somehow wrapped around the left front drive axle so tightly that the sensor wires had snapped and the inner seal had been crushed. The damage required the half-axle to be replaced. Auto Medic's owner, Bobby, drove us to a car rental agency to get a car while his team started to search for a new half-axle. This was during the second year of Covid, and foreign car parts were very difficult to find. A new half-axle was found in Florida, and they had it shipped to another distribution center in Mississippi. Rather than wait for the part to be re-shipped, they drove 120 miles round trip to pick up the part when it arrived at the distribution center. They had us on our way Friday morning, with the damaged parts in tow in case there was some difficulty with our insurance claim. (There was none.) During the entire time I was at Auto Medic, they made sure I had everything I needed. I was invited to watch them work on the car, and they took photos to show the claim adjuster (who was in Connecticut! ) what the situation was. I was most impressed to see the lead mechanic using the opportunity to explain the working of the 4-matic (AWD) system to other mechanics as it is rarely seen in cars sold in the South. Although they went through a lot of extra effort, they stayed with their original estimate. When I returned home, the car was due for its B maintenance check and was found to be in perfect condition.

My step son's car has been there over a year and a half. That is absolutely unacceptable. I have…read morehad work done there in the past and left favorable reviews. I will never use them again!

I really like going to D & S service center. Their prices are reasonable and they have great…read morecustomer service.

Their prices are way too high. The customer service is terrible. I think the prices are different…read moredepending on who you are. I'll never go back.

have used Cliff's for years .very competent with fair charges and they honor their warranted work.read more

I have always received great service from Cliff's. I have never had to bring my car back, for the…read moresame problem. They have always fixed it right the first time!

One of my favorite shops to take my semi truck to. The guys always do an excellent job. Don't try…read moreto sell you on a lot of stuff that doesn't need to be fixed. And the price is always fair. Was able to drop my truck off and have tires put on and three axle alignment and didn't have to wait all day.

From the owner: Southern Tire Mart is your source for America's favorite quality brands. At locations throughout…read morethe southern United States, we continue the mission we began in 1973 to serve families and businesses with the best passenger and commercial tires on the market. And, to provide you the latest in parts and products at the best prices with unparalleled service. Whether you're looking for semi-truck tires or car tires, you'll find just what you need right here and you'll discover why Southern Tire Mart is North America's #1 Commercial Tire Store!

My tire pressure light came on as I made it to Tupelo, MS so I stopped by to see what was wrong…read more As soon as I drove up I was greeted and he was on the job in no time. I was surprised he was able to help me so quickly because they were quite busy. He got me fixed up and on my way! I would definitely recommend the place based on the customer service alone because I didn't have to have service work done only tire pressure checked and he added air to my tires.

I have came to this location many times and never had any problems to get oil changes quickly and…read moreeffectively. This time, I brought my husband's Jeep in to get oil change, tires rotated, and an alignment. The alignment was added on last minute. I guess whoever was working on it decided to just skip the alignment thinking it "didn't need it," and still charge a woman, who didn't know any better, for it anyway. $250 later, I got it home and husband drove it and said sure enough it was driving exactly the same as before. I should've known when the guy wouldn't look me in the eyes and talked about how he himself didn't think it really needed it. Ladies, I wouldn't go here for anything more than an oil change without a man present, sadly, unless you know your crap when it comes to vehicles.

I called to see if they would be able to help my in-laws that were stuck on the side of the road…read morewith a flat while I was 2.5 hours away. They were attentive, gracious and got the job done quickly! I know for a fact I will be working with them in the future if I need anything in Tupelo, MS. God bless!

Great experience!! Peter Knox did the work required at the lowest price, and he did a great job…read more Awesome customer service!

Went in for oil change and the technicians said I had 2 minor leaks under my car. I didn't want to…read moreshrug off what they said but if I needed the repair I wanted the check it out with mechanic. They put it up on rack and said one was null and void and the other just tighten the screws and recheck in month. Paid $45 to get it checked out. With the prices going up all over the place I think it's not right to try to make money by saying things needed repair when they don't. Some other place told my friend he needed 4 new tires and wiper blades which had already been replaced and same garage told him that he still had more miles on the tires which they could have sold him a set of tires. Doing the right thing by your customers pays off in the long run.