The KINGS of the upsell !…read more When you walk into any car repair place and see 4 service advisors at the counter , all who work mostly on commission just turn around and leave ASAP. By comparison, Park Place BMW has one advisor working and have NEVER pressured me I went for an oil change and overheard the service advisor talk about his new Hellcat (Hello commissions) as he tried to turn my $125 mobil 1 oil change into a $2500 bill, NONE OF Which was recommended by the mechanic. The BEST was the attempted CLOSER.......he said he would be careful driving very far because my coolant and hoses had 80K miles...........no leaks.........just miles, lol Go someplace , no anyplace else.

they overcharge made it down the road car broke down terrible service. They don't stand be behind…read morethere work. They're just out to rob people.

Had a fantastic experience here today! From the get go the guys working here were nothing but…read morepolite, informative, and best of all, not pushy. They even drove my car into the bay for me as I was terrified that I was going to drive it straight into the hole in the floor. We laughed a little bit about that. I found their service prices to be very affordable, and they even offered some discounts to me for having both of my differentials serviced at the same time. I waited around a half hour for a synthetic oil change, front and rear differential service, and rotation of the tires. The little waiting area is just that...little. Three chairs, a magazine rack, and a bathroom. Not that I minded, as the service was pretty speedy. If you don't want to wait, there's a strip mall full of restaurants and stores that you can easily wander to if you like. I liked to wait though because from the lobby you can see everything that they're doing to the car. I know nothing about car maintenance, so I think it's fascinating to stay and watch. :) Highly recommend!

If I could give them 0 stars, it most definitely would be a 0 start review. I took my car in for an…read moreoil change on 11/12. For weeks after, I was smelling burning oil. I took my vehicle to a local mechanic, and he said the cap wasn't thread correctly, so oil had been spewing out onto my engine, thus causing the burning smell. After finding this out, I took my car back to Valvoline to explain what happened. They said they would 'look on their cameras' to see what happened. Two days later (on a Friday) I got a call and they said they reviewed the cameras and the cap was put on tight, and they were taking 0 responsibility. After stressing that nobody had touched the car after the oil change, they said they would bring it the manager, and he would call me Monday. I didn't receive a follow up call until Saturday, and it was from an assistant manager. They said the manager reviewed the footage and isn't taking any responsibility. I argued on the phone for quite some time, before being told they weren't going to do anything and it was final. I asked to speak to the manager, and they said the manager wasn't there and he had tried calling me on Monday. I never received a phone call or voicemail from the Manager. I spoke with a dealership about getting my engine cleaned and they said it will cost around $200, assuming it only takes them an hour. I paid $130 for the oil change. As I see it, I'm essentially out $330 because of a mistake they won't own up to. After reading other reviews on here, it's clear that this establishment never takes ownership for their mistakes. There is another instant oil change place that opened up across the street from them (Take 5 Instant Oil Change). You would think with direct competition now, they would care for their customers more. If you value your money, time, and vehicle, go somewhere else for an oil change.

This pains me to write because this place could easily be a 5 star experience. However, the sticker…read morethey put on your windshield says to change your oil at 3,000 miles or 3 months even for synthetic oil, which is not recommended that frequently anywhere else. When I questioned them about it, I felt like I got the runaround and never received a straight answer. I was told their system forces them to print 3,000 miles. It is 2026...update your systems then.

I felt like I was driving into a Le Mans pit crew. It was so fun. Danny deserves all the credit…read morebecause he was so sweet and helpful! 1000% give these boys your service. He fixed my glove box which would fall open like someone's jaw dropping. I waited 8 hrs at Rochester Subaru, I was in and out in like 8 mins here. The boys are serving Le Mans pit crew!!!

I had a great experience at this Firestone location. I came in to get 4 new tires and a balancing…read more The process was very straightforward--the day prior I checked the Firestone website if they had the specific tires matching my car in stock, then I scheduled an appointment, and then the center was ready to get to work when I arrived. I really appreciated the timeliness since I have experienced other tire centers where the work may not start for another 30min-1hr after showing up for your appointment. The work was also completed on time, and there was no pushiness for other services. Overall really great value for getting all 4 tires done! The location is near a large strip mall with many restaurants to kill the time. There is also a small waiting area with tables in the location. I really enjoyed my visit and definitely recommend coming here!

I had to get my car towed to this location and they told me my rear brakes needed to be replaced…read moreand were down to 2-3mm. I had just had my car in at a different shop and they were in the green at 9mm. I then took it to another shop the next day and the rear brakes were at 9mm still. I definitely felt like because I was a woman they were trying to take advantage of me and I would not recommend taking your car here at all.

Great service , great crew very knowledgeable and professional, highly recommend this place and…read morevery competitive pricing in town !

This is an outstanding Jiffy Lube - they can do almost anything and they do it well and quickly…read more The employees are personable and will explain everything before and after service. I have never had a bad experience at this location on 41st St NW. Today the passenger side headlight was out on my ancient Nissan, and I read online what a pain it is to replace, some people saying it could take up to 45 minutes. They did it in about two minutes! - compliments to the manager for hiring such a great crew!

I cannot say enough good things about the guys at Automotive Procare! It is so nerve-racking trying…read moreto find a mechanic that you trust and twice now they have come in under what they estimated for us. That alone helps build trust with customers. We have had great experiences, very helpful staff, fair prices and they communicate well with customers throughout the repair process. We will definitely be going back!

I saw my car engine light turn on and decided to call in Automotive Procare for services! I was…read moreable to bring in my car the same day as I called in and was grateful for that. The one thing I like about Automotive Procare is that they take pictures and send you information on exactly what was checked, what is looking wrong. It was nice to see that issues I brought up in the past at other auto shops weren't addressed, such as air filter issues. Here, they seem to access the whole car! They also provide a shuttle to get ya home as they work on your car, which is a plus for me. Following the full car assessment, I wish I got a call regarding the quote, rather I had to call in to get the quote as I waited for quite awhile. They did ask to keep my car overnight to look at it in the morning which I said yes too. I called in late afternoon the following day as I was concerned I didn't get a call back. Which they replied it's been good and ready all day. It would've been nice to get a call since I had to push back a lot of errands. Overall, I'm happy with the service. I can't say if I know the cost of my services was fair or not, but my car is in working order again!

Have bought a couple of cars there over the years. Finance Manager Mike is a great guy to work…read morewith. They work hard to find a he specific used cars I want. Plus, my daughter recently had them do some major work on her car, and she had a very good experience with them.

Check and double your purchase. Bought a vehicle from these guys, and it's the last on from them…read more The list milage was off by 2000+ miles list price was never adjusted. Car was used as employee transport and they smoked. As a dealership why would you allow that? Didn't get a chance to thank them for the cracked rim, or leaky exhaust. Or they straight up lied about even the cabin air filter being changed, it was caked with debris, oh and the broken sway bar is a plus. Don't recommend this dealer.

Everyone needs "a guy", when I talk about places to have my vehicles serviced Keith and his crew…read moreare "my guy". No add on work we hear so much about at other shops. Keith and his crew, straight forward, tells it like it is, you decide and then work done is 5 star. Let Keith be "your guy" for your car work.

Was getting hot air in my face from cold on the temp selector. Keith and his Midas team got me…read morescheduled quickly to get the door blend actuator replaced. No tapping but the gears were stripped on the Chevy Impala driver side temperature door blend actuator. Quality service once again from Keith.