We started to use Quick Lane regularly the past few years because of their consistent customer…read moreservice. Wait times have always been decent and we have found them to be helpful, knowledgeable and prices are decent. My recent experience adds to their five star service. After getting our Pacifica serviced for an upcoming trip, I drove home and immediately started to hear a new noise coming from the front tire. I pulled in my driveway (only a few miles away) and my warning light came on indicating no tire pressure. I drove back and the Quick Lane Manager Ross Erickson greeted me "what's wrong, you just left". I told him what happened and he personally took in the van ahead of the waiting cars. He also took care of the problem himself. Apparently, I ran over a large metal object that made the noise and a large puncture in my tire. He did it quick and NO Charge with a smile. Awesome customer service. As I told him, we will be back with all of our vehicles. Thanks Ross.

What I thought was about to be the most stressful morning turned out better than I thought! I was…read moreon my way to bring my daughter to school when my low oil pressure light came on (I know I know I should check my oil but I just didn't...life ‍ Lesson learned!) anyway I pulled into Quick Lane Tire and Auto center at 6:48am (they open at 7) where Ivan greeted me and quickly checked my oil and added a quart without hesitation and told me get my kids to school and to come back after (which I did!) for an oil change. When I got there he noticed I had completely worn tires and needed those too! He was able to get my tires on that morning and at a great price! I am SO thankful for people like Ivan n this crazy world he was SO wonderful to work with in the midst of my panic! It's people like him that make this world go round! Thank you Ivan and the staff at Quick Lane Tire and auto! Happy customer and customer for life here!!

I have been dealing with an issue since March, specifically the Anoka Valvoline, making countless…read morephone calls to customer care in an effort to reach a resolution. In September, I was told the area manager said to reimburse me for the part. However, no one ever followed through with that decision. I continued to call and get no where and now there is a new area manager and I'm not being reimbursed. Both customer care and the store managers have repeatedly told me that they "stand by the area manager's decision," so why wasn't the first decision followed through with?! If Valvoline truly stands by its area managers' decisions, then why was the original decision not honored and followed through? This situation should have been resolved months ago. I have made several attempts to contact the new area manager through customer care, leaving multiple messages and emails requesting a follow-up, but I have received no response. I understand that he has made his decision and that everyone appears to be standing by it, but as a customer, I deserve an explanation as to why the original decision made in September was never carried out. The lack of accountability, follow-through, and communication in this process is completely unprofessional and reflects very poorly on Valvoline as a company.

Union is a great employee! We had some issues but this gentleman handled everything professionally…read moreand stayed calm in a situation that was a bit stressful. He apologized, took responsibility, called other locations and tried to make the situation right.

I didn't actually get a service done at this place, but man, was my phone interaction terrible. The…read moreguy i spoke with on the phone was rude, unprofessional & just outright mean. I wanted to have them look at an issue with my car (just inspect for now & see what kind of repairs it needed and a quote for the repairs first), and told the guy i wasn't sure if i'd be able to do any repairs today due to financial reasons. The guy got extremely defensive and told me that this wasn't the shop for me due to that reason. DO NOT recommend!!!

I can't say enough about this place!! Gary??? He has a heart of gold... George?? Ya just wanna hug…read morethis guy!! They have bent over backwards for me- keeping my truck on the road, accepting payment terms, fitting me in with little notice....... It's just SOOO atypical, of the traditional stereotype, of a "shop"... They have compassion, integrity, and are genuine GOOD PEOPLE... I may live in White Bear Lake, but, I'd never dream of going ANYWHERE, but Ramsey, to have my truck fixed!! Auto Fitness??? Truly are THE BEST GUYS OUT THERE!!!!!!!!!

I have absolutely loved coming to Valvoline. It's conveniently located, the men come to greet you…read morewhen you're in the line and tell you how long the wait will be and which lane to pull into. I appreciate goin here for my oil changes and minor light repairs as opposed to local mechanic because the turn around time is unmatched andthey don't come back with laundry list of repairs that'll cost ya an arm, leg, and an elbow. Luv the customer service here

I brought my 2024 Lexus RX350 in for a oil change and a tire roatation on July 3, 2026, I gave…read moreTyler Dole my key to unlock my wheels. He led me to believe that he was the manager. He tried to sell me Transmission service, Rear differential service, Fuel system service and Radiator service. He told me that the LH rear cv axel seal was leaking and it should be repaired. I asked Tyler if they were able to take tips, and he replied yes. I gave Tyler a one hundred bill and told him to buy the guys lunch. if left there 55 minutes later. I made a appointment at the Lexus dealer for the upcoming Thursday on July 9, 2026. When i got off the phone I realized not only did I not get my wheel lock key back, but they never rotatied my tires. I called Valvoline the next morning on July 8th, 2026 and explained to the guy that I needed him to check if he could find my wheel key? He replied (if they didn't give it back to you it's here so come and get it.) After work that day I stopped by to pick it up. I was there for 45 minutes and they couldn't find my wheel key, Tyler said to me (not that I don't trust you, but I need to see in you glove box and in your trunk. Tyler tried to call his manager Dylan for 10-15 minutes but no answer, so I left. Tyler called me about 15 minutes later and said Dylan told him to refund me for the tire rotation and we could call it even, I replied you never rotated my tires, At that point Tyler said he would call me in the morning. The next monring I waited for his call, that never came, so I called him and he said we are really busy, can I call you in 10-20 minutes? I said yes! That was 17 days ago, so I'm thinking they have no intension on replacing my wheel lock key. I will be telling everyone I know about my visit to Valvoline in Elk River. I work in the automotive business not far from Elk River and i will bring it up to anyone who lives in the Elk River area and tell them to tell all their friends and neighbors. Greg

Staff is always very nice and not too pushy about additional services. I would recommend them to…read moreanyone.

just a warning, before I go to this shop a friend of mine told me his bad experience he received…read morefrom them. He told me he took his vehicle for wheel alinement and the work was not done at all and he was told that his vehicle is ready for pick up. he went there picked up his vehicle and nothing changed from the condition. He told me he is not going to advice anyone to go there. I thought it was not bad to try there. Today I took my vehicle there for them to check for me were the leak is coming from and dropped it there at 11:05 am and I was told they will call me once they are done. The time I left the vehicle was sitting in their parkin lot, by 11:27 am I was called that my vehicle was done. I asked what was the issues, the guy told me that there is a leak around the rear differential and at the end of the transmission and told me if we have to find where exactly the leak is coming from that will cost you a lot of money. I asked him how much do I owe you guys,he said $94. I went there pay their $94 and picked up my vehicle. $94 is not a huge amount but shops will tell you what to pay before a service . shops do operate differently in some ways, I once took my vehicle to fire stone for the same issues, they told me how much they charge and they will put the dye and drive the car for 100 miles and bring it back so that they can tell me the exact place were the leak is coming from and they charged me $59. At this heartland tire they charged $94 and to do the dye they are going to charge more, this was what the guy told me over the phone . what they wrote on the paperwork was a hand writing, to hard to understand what they wrote, some of them I have zero idea of what they wrote. am just wondering if my vehicle was take in the shop or if it was properly checked. the customers service is horrible as well.

John's Mobile Repair Service to the rescue - 4 stars!…read more I inherited a nice riding mover that smoked and blew oil out of the bottom. And as a smaller issue, I have a cheap push mower that I couldn't get started. I just wanted to know if the push mower was trash or worth salvaging. But my main concern was the rider. John really came to my rescue. Unfortunately, as a result of health issues and then spinal surgery, hauling my rider to a repair service was out of the question. I've been hiring a mowing service, which has been pretty expensive since I have a full acre of land. John communicated well and he arrived early. He got my rider all fixed up - fast! He pumped up my tires, he told me I needed a new battery (I knew that one already, my cheap trickle charger never worked), he cleaned out my gas lines & carburetor, and he tightened my oil drain coupler spigot...but I still need a new one...but no more blowing out oil, just small drips until my part arrives. He gave me part numbers for an air filter, a battery, and a spigot. He got my push mower going too...in only seconds. Nice! The whole thing cost me $240 bucks...plus a short punch list of parts I needed to order...which I can install myself. I really appreciate that he discussed money, in advance, before he started work. I had NO IDEA what to spend. But he wisely suggested I shouldn't exceed 300 bucks because I can buy a similar used riding mower for 500 bucks. Makes sense. John is a nice guy but he has some severe health issues, which he freely discusses. There were a few minor glitches during his visit but all-in-all, I'm very happy and I'm impressed that he's still hitting the pavement and running a business, despite his obviously painful disabilities. Thumbs up! -Maxx

We called John's Mobile Repair service because our John Deere Riding Lawn Mower stopped running…read more We took it to a local shop who had told us that it wasn't worth repairing. when John came to residence to diagnose the issue he had spent 15-20 on it and found the issue, it was a bad head gasket. He was able to replace along with a tune-up, oil change and he sharpened the blades. The riding lawn runs like new. John was on time and very professional and he had good humor, which was a plus for us. We certainly are to recommend his service to anyone who has small engine repair needs.

Slim's Auto Repair - Anoka, MN…read more Slim's came highly recommended by a close family friend, Dave Marrs -- a man who, even after moving away from Anoka, still drives back just to have Slim's work on his vehicles. That alone told me everything I needed to know about the kind of trust and loyalty this shop inspires. I showed up at Slim's tired, stressed, and honestly just needing someone real -- someone who'd talk to me like a human being, not a problem to rush through. I'd been through enough breakdowns lately (cars and otherwise), and I needed honest communication, fair pricing, and a genuine sense of care. Slim's delivered all of that and more. They explained what needed to be done without condescension or fluff, kept me updated, and finished my "blower motor surgery" along with a few other diagnostics quickly and efficiently. When I picked up my car, I slid into the driver's seat, turned the key, and just knew. You know that feeling -- when the engine hums smooth and steady, and your gut says, "She's good." That's the Slim's difference. It's not just about fixing cars; it's about restoring trust -- in the work, in people, and in the idea that good businesses still exist. Slim's Auto earned not just my five stars, but my respect, gratitude, and repeat business for life. -- Christina Evers #AnokaMN #AutoRepair #FiveStarService #HonestMechanic #CustomerForLife

I hesitate to tell others because these guys are my secret auto service guys. Kidding aside, the…read morecrew at Slim's is the greatest. They are so honest, they'll tell you when you don't need something done to save you money. They don't try to "upsell" everything by telling you 20 other things you should have them do to your vehicle. They will tell you if something truly needs attention though. They have always done super high quality work, and at a very fair price with good turnaround time. They are prompt with communication and never go silent. All around, this is the best place I have ever used. I put my trust in them with all my vehicles, and they never disappoint. You can't go wrong here.

I have been a dedicated customer since we moved to the area 7 years ago. I can't say anything bad…read moreabout their oil changes, but that's the problem. They gain your trust and then you scam you out of thousands of dollars without an apology. They quote you $460 for brake pads on a car that has been there for multiple inspections and then they charge you $1300. The same car they charged $1100 to fix the heater blower in the middle of December. They charged more than the car was worth after quoting significantly less. They are very nice people, but be careful.

I feel like I was mislead and set up to pay more than twice as much as they originally quoted me…read more It was supposed to be back brake pads on my son's car, turned into a pin breaking and an additional $700. The gentlemen that I was dealing with on the phone did not explain the situation well at all and the potential outcome. If I knew the percentage was high that I would be in an additional 700-800 dollars, I would have chosen not to proceed. That is a fourth of the cars value. Very disappointed in the transparency of the communication. I would look somewhere else to service your vehicle.

A great bunch of guys. Aaron and Bob are knowledgeable, competent and honest. There's a saying,…read moreif it ain't broke, don't fix it. Well, that holds true here. They're not going to tell you something needs repaired if it's not broke. Some shops, either because of dishonesty or incompetence, will make unnecessary repairs costing you hundreds or thousands of dollars. I bring all four of the family vehicles here because I know I can trust them.

Awesome experience!!!!! A+++++. My wife called on a Monday, they got the car in on Tuesday. Ran…read morethe check engine code, diagnosed the problem, fixed it, took a total of 15 minutes and charged me $0!!!!! Amazing! For that 15 minutes, that place has earned a customer for life. Don't take your car anywhere else.

Stopped by Take 5 in Coon Rapids for an oil change and had an excellent experience. The service was…read morefast and efficient, and Franco and Grant were both incredibly polite and professional. They made sure I was comfortable while I waited -- even offered me cold water on a hot day! They also gave me a free air freshener, checked the air in my tires, and made sure everything was topped off and good to go. It's those little thoughtful details that really set this place apart. Highly recommend this location if you want great customer care and quick, reliable service! You can tell they Value their customers !

From the owner: Take 5 is your go-to for fast and simple oil changes in Coon Rapids - we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.