Lost a driver's side outside mirror cover on my daughter's Altima while going through this car…read morewash. Didn't realize it was gone until I got home. Knew it must have been lost at the car wash because I went straight home. Called them and asked if anyone had found it. Employee said they would look and call me back. Several hours later no call. Called again and asked to speak to manager. Manager told me he "had walked the area" and did not find it. Drove back there to find it myself. Was scolded for being in empty car wash bay, only for employees. Asked the attendant that pre washes cars before going through wash bay if he had seen an outside mirror cover that had come off. He said "sure, it's right here" and handed it to me. Manager must not want happy customers because he surely didn't care about me and lied that he had actually searched for the cover. Do Not Recommend

Stopped in for a quick drive thru car wash. I didn't know I was getting full service!!! They…read morevacuumed my wife's car out and then sprayed it down with a pre-wash before driving it through!!! I wasn't expecting to get it vacuumed, but it really needed it. I was then able to get back in the vehicle and drive it through the car wash. I thought I would just drive out after the blowers blew the excess water off, but then another employee motioned for me to pull forward under an awning where he proceeded to hand dry the vehicle with cloth towels and dry the windows!!! Everyone was super courteous and very friendly! I'll use them again when I'm in the area! They did a great job!!!

For years Superior Tire had the reputation of being a honest and fair priced place. The community…read moretrusted them and they enjoyed being a profitable business on our community. Now under new ownership they are underhanded and have very bad service. This isn't just my opinion. They've given bad service to my mother, sister and father. We've heard numerous complaints from friends as well. I wouldn't advice going there for any reason. Never again for my family.

I rarely leave down right negative reviews, ESPECIALLY when it's for a local small business, but I…read morehave to say that my most recent (crap) experience left me dumbstruck by the way that the employees acted and the total disregard for me even being there, in front of a couple of them for almost 15 minutes while they carried on a BS personal conversation before even acknowledging I was there. Yet, someone obviously thinks that's the way to operate and hopes to make a profit? Good luck. This is the only business that I know of who's service was so terrible, spanning across multiple locations, that they had to rebrand the business to try to get customers (who must not have been paying attention) to give them another opportunity to get their business. I'll drive on the rim as far as necessary to not have to go here again. I absolutely can NOT express strongly enough how TERRIBLE this business is. And the people who have left positive reviews must just give businesses who do sketchy work for double the money the benefit of the doubt and a 5 star click. SMDH... End result: I walked next door to the dollar store, bought two cans of Fix-A-Flat, and found somewhere else that wasn't stuck-on-stupid.

This is my go-to spot to get my oil changed. The service is great, and it's quick. I have never had…read morea bad experience. The prices are reasonable too.

They didn't put back the ac filter cover back on and they didn't put back my terminal cover on…read moreshit service

The tires were exactly what I ordered, the price was honestly given, but I wasn't notified when…read morethey arrived and the service people need to be a bit more friendly. I spent $1200, but did not feel like they gave a crap if I ever came back again. Too bad.

They charged my daughter 20$ for air. Are you fn kidding. If i broke down in your parking lot i…read morewdnt let you work on my vehicles.

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I have taken my car, my wife's car, and my stepson's car, to Cortez Car Care, many times for…read moredifferent things. They are professional, keep you informed every step of the way, do great work, for a fair price, stand behind their work, and most of all are honest. I have spoken with the owner more than once, as it is family owned, and he is usually there. But one time that I spoke with him that stood out to me that they were different. My stepson's power steering stopped working. I called and I was about to have it towed in as it was parked at a restaurant. The owner got on the phone with me and asked me what year and model the car was. I told him, he asked me if the car had driven through any heavy puddles. I told him it had been raining, so I assumed so. He told me that model is notorious for the sensors getting wet and causing issues with the rack and pinion steering. He said, let it sit for a couple hours and dry out a bit. It should resolve the problem, and it did. He didn't have to tell me that. He could've let me have it towed in and just let it sit and dry and tell me he fixed it and taken me for a ride, but he didn't. That's honesty. I highly recommend this place to all my friends and family, and to anyone else who reads this review.

When you cross small city selection with tiny town service, Ben's Tire & Lube is the result…read more The official address is Orange, the actual address is Mauriceville. This tiny town of under 1000 people is located several miles north of I-10, and the shop is near the corner of state highways 62 & 12. Easiest to find when driving south on 62, it's on the right. The Hunny's SUV needed two new tires. Yelpers said that Ben's had good prices, and I concur: the tires I got are priced right around others I've purchased in Vidor TX and Vallejo CA. For best results, order from their website, pick the time you can be there. Note: the tires weren't there yet when I arrived in the morning. "The truck is scheduled to be here at 12." That should help when scheduling when you can be at Ben's. When they got started, it took less than 15 minutes to park it, get 'em on, and pay for it. Mauriceville is a little drive for me, but my experience at Ben's was better than what I get at Modico. So I'm fixinta come to Ben's more.

I have 4 vehicles and highly recommend Ben's Tire & Lube to everyone! They are a family-owned…read morebusiness who genuinely cares about their customers! Their customer service is exceptional, their staff is extremely knowledgeable and their prices are very affordable. Those guys pay attention to detail and they treat your vehicle, as if it were their own. They are honest, hard working people who treat you like family!! And did I mention the minimal wait time! I am a very satisfied customer and hope my review helps! A+++++++++

I have used this business for the last 20 years and today was my last visit…read more Last time I was at the shop the owner short with me. I asked them to check the fluid in the differential and he told me they did. I was watching and the mechanic didn't pull a single wrench on the diff. So I decide to try again with another vehicle of mine today @ 2:30/2:45pm. I pulled in, he asked me was I there for. When I told him coolant flush he laughed and said not on a Saturday at 4: 0clock. IT was 2:30pm. He asked me to pop the hood. He made a statement someone been working on this vehicle. I told him it was me. He told me what was loose. I wasn't there for that and didn't ask him about it. He Bryan(owner) I think is his name. Proceeded to tell me how he couldn't do the job. He was rude about it. I told him close it up. He was still talking to me for some reason. At this point I wasn't going to expose myself to his attitude anymore. I guess when you own a successful business you can turn people away. I would like to mention I emailed prior to showing up. The fact that I did not get an email reply makes it worse. So your business model is laugh at a customer infront of people then tear appart how shitty of a job the vehicles owner did trying to repair it? This isn't the first time or second time the owners be short with me and my questions. I wont be back.

Have been doing oil and filters changes here for a handful of years, great quality of work, quick…read moreattention, fair pricing.

They have great service and good prices a great small business to support in Bridge city!read more

This is a true family run, full-service gas station. A few mechanic bays for repairs, oil changes,…read moretires and inspections make this a one-stop shop. Polite, fast, professional and hometown. I wouldn't even think about taking my vehicle to one of the major chains when this local gem is available.