Cancel

    Open app

    Search

    Take 5 Oil Change

    2.7 (15 reviews)
    Open 7:00 am - 8:00 pm
    Updated a few days ago

    Services - Take 5 Oil Change

    Oil changes

    Take 5 Oil Change Photos

    You might also consider

    Recommended Reviews - Take 5 Oil Change

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Tail light that was busted when the car was brought back to me  (not busted when we had it towed!)

    I would give this 0 stars if I could. Take5 ruined my engine, resulting in me having to get a new car, and took 0 responsibility for it. On Tuesday, May 3rd, I got an oil change at the Take5 in Medina (Store #131) on my lunch break. I didn't notice anything wrong, I went back to work and finished the day, on my drive home as I was merging onto the highway my oil light, check engine light, and battery light all came on at once. By the time I reached the end of the on-ramp, my car just wouldn't drive. I pulled over and took a look at the oil and noticed that it was basically gone (there was a little bit on the ground under my car but the stick was coming out basically clean). This was all within 2 miles of having the oil change, I ended up having the car towed to a mechanic who told me the following: INSPECTED ENGINE AND FOUND ALL THE OIL BLEW OUT EVERYWHERE UNDER THE HOOD, THIS OCCURRED MOMENTS AFTER AN OIL CHANGE, WHEN INSPECTING IT HAD NO OIL ON THE INSIDE OF THE ENGINE, I BELIEVE THE OIL FILTER GASKET BLEW OUT. VEHICLE WILL PROBABLY NEED A REPLACEMENT ENGINE. Afterwards I contacted Take5 who had my car towed somewhere else, after the second mechanic looked at it I was informed that my engine was infact knocking but that Take5 didn't do it and they wouldn't be responsible for any damages. When I called the mechanic directly, they stated it was likely Take5's fault but that they'd need to take a more extensive look at the engine to determine what caused the damange, Take5 refused this step. I decided to have the car towed back to me while we determined our next steps. When the car arrived from the tow I received no phone call or notification the car had been dropped off, it was left in an apartment complex with the keys in the ignition. On top of that, the taillight was busted and the back bumper pretty badly scratched - somehow leaving my broken car in even worse condition when it left with them! Take5 also took no responsibility for this. Additionally, Take5 claimed I "missed multiple oil changes" leaving my engine in need of repair and causing the gasket to blow, I knew this was incorrect so I pulled my invoices. When looking at the top of my invoices, SEVERAL of them contained a different name (i.e. not crediting my car with that oil change). This is also a privacy concern as these invoices had someone else's name, address, phone number and email on it. I have to wonder how many people have my personal information with them now due to the same error, and it's just more evidence to their carelessness and lack of training. I contacted Take5 countless times, via phone, email, through corporate, the manager (Nick) and the district manager (Danny). Every single one of them passed blame onto someone else and took weeks and multiple follow ups to get any sort of response. After 3 weeks of getting the run around, being ignored and treated with little compasion or respect, I had no choice but to get a new car (the cost of the repairs weren't worth it, and I needed a car and couldn't let my now ruined car sit there while I fought them leaving me without transportation), I know this is exactly what they wanted to happen. After telling people my story, I've heard several similar ones all from this exact store and all with very similar outcomes. Absoultely disgusted by how this was handled and will n Do yourself a favor, save your car and your sanity and get your oil change by someone actually trained and knowledgeable to do so.

    See all

    1 month ago

    Business owner information

    Photo of Victoria S.

    Victoria S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Business owner information

    Photo of Victoria S.

    Victoria S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Victoria S.

    Victoria S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Victoria S.

    Victoria S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Victoria S.

    Victoria S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Victoria S.

    Victoria S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Jim D.
    0
    10
    2

    2 years ago

    Business owner information

    Photo of Victoria S.

    Victoria S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Decent service, and quick. Hate the constant upselling

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 2
    Photo of D C.
    0
    3
    0

    3 years ago

    Excellent! In and out and Both the manager on duty and assistant were fantastic. Highly recommended.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Great service and people. I think his name was Timothy. He was very nice and knowledgeable.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    Ask the Community - Take 5 Oil Change

    You might also consider

    Verify this business for free

    People searched for Oil Change Stations 927 times last month within 15 miles of this business.

    Verify this business

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (14 reviews)

    Needed an oil change on a freezing cold day and I didn't want to make an appointment. So I drove…read morearound the corner from my house to Valvoline. As I pulled into the lot, a car pulled into the shop making me the next in line. Within 10 minutes, the car in front of me was in and out. I was impressed with that speed. Then I pulled in and they closed the doors because it was frigid outside. One employee guided me in, another employee greeted me and asked me what services I wanted. A third employee pressurized my tires, and a fourth employee drained my oil from below. I felt like I was driving in a race and I had my own pit crew. That was cool. I was informed that my oil was a tad low upon arrival. I was offered windshield wiper blades and a tire rotation, which I declined. They checked my battery, blinker lights, headlights, and brake lights also. I gave the greeter my email and phone and I subsequently received a $20 off coupon. While my oil was being changed, there was a clock showing the amount of time it was taking. There was also a camera showing the tech working under my car. However, the image was too blurred to make out any details. There was an additional camera above my car and the monitor is next to your window so you can watch it all go down from two different angles. This was one of the best oil change experiences I've ever had, but it's also by far the most expensive. It's 150% more expensive than the dealership's full synthetic oil change and 220% more expensive than Walmart's full synthetic oil change. If I'm ever in a pinch for an oil change again, I might stop by. But the cost is so insane that I will find other options. When I pulled out, the timer was at 9 minutes! That's the fastest oil change I've ever had.

    I normally don't leave reviews, but this situation has been extremely serious and ongoing, and I…read morefeel obligated to warn others about my experience with Valvoline in Medina, Ohio (Route 18 location). I brought my 2016 Mini Cooper Countryman S in for a routine oil change. At the time, the vehicle was fully drivable. Immediately after leaving the shop, my car began experiencing severe issues -- extreme RPM fluctuations, shaking, and near stalling -- and broke down shortly after. The vehicle had to be towed and inspected by an independent repair shop. Their diagnosis indicated that something was improperly handled during the oil change, with evidence suggesting foreign material or an error related to the oil filter system that caused catastrophic damage to the turbo and engine. The repair estimate is approximately $13,000. What is most concerning is not just the damage, but how this situation has been handled. I filed a claim with Valvoline and was initially told they wanted to "make it right." However, once the cost of repairs became clear, the claim was denied without any clear or consistent explanation. Since then, my family and I have made multiple attempts to get answers. We've received conflicting statements from management, no formal written reason for denial, and no accountability. When we went in person simply asking for clarification, the interaction became dismissive and unhelpful. At this point, my vehicle has been unusable for over a month, and we are left dealing with the financial and logistical consequences of what appears to be a preventable error. I strongly urge anyone considering service here to proceed with caution, especially if you have a vehicle that requires specific care or expertise. This experience has been incredibly frustrating, expensive, and disappointing.

    Take 5 Oil Change - oilchange - Updated May 2026

    Loading...
    Loading...
    Loading...